Egnyte
Senior Accounts Receivable Analyst
Egnyte, Mountain View, California, us, 94039
EGNYTE YOUR CAREER. SPARK YOUR PASSION.Egnyte is a place where we spark opportunities for amazing people. We believe that every role has meaning, and every Egnyter should be respected. With 22,000+ customers worldwide and growing, you can make an impact by protecting their valuable data. When joining Egnyte, you’re not just landing a new career, you become part of a team of Egnyters that are doers, thinkers, and collaborators who embrace and live by our values:Invested RelationshipsFiscal PrudenceCandid ConversationsABOUT EGNYTEEgnyte is the secure multi-cloud platform for content security and governance that enables organizations to better protect and collaborate on their most valuable content. Established in 2008, Egnyte has democratized cloud content security for more than 22,000 organizations, helping customers improve data security, maintain compliance, prevent and detect ransomware threats, and boost employee productivity on any app, any cloud, anywhere. For more information, visit
www.egnyte.com .We are seeking a Sr Accounts Receivable Analyst to support and drive the transformation of the AR workflow as part of the Order-to-Cash process and leverage transactional data to provide quality business insights.WHAT YOU’LL DO:Partner with Invoicing team, Sales and Customer Success to resolve customer inquiries in a timely mannerFacilitate payment applications to ensure accurate payment application, including ACH/wires, checks, credit card and chargeback processingMonth end reconciliation of collections account and undeposited account (DIT)Perform daily collection effort including executing dynamic collection and communication strategies to optimize collection channels and solutions based on the nature and history of the delinquent accountsExecute and propose processes that will help automate/ expedite process/ proceduresMonitor the Accounts Receivable inbox to ensure timely response, redirection, or escalation to all internal and external customer inquiriesGenerate aging reports, collect data and provide metrics around collections as neededOther AdHoc tasks as neededHours are 8am - 5pm PSTYOUR QUALIFICATIONS:3+ years of relevant experience with Mid Tier ERP and handling customer paymentsSuperior working knowledge and experience of Microsoft Excel is a mustStrong verbal and written communication skills including understanding how to tailor messages towards different audiences and conveying the objective clearlyAn analytical problem solver exercising common sense and practical solutions orientationA team player who leads by example, holds self-accountable for performance, takes ownership, and champions new initiativesExperience with Stripe + Stripe Billing, NetSuite, SalesForce is preferredCOMPENSATION:Our compensation reflects the cost of labor across multiple U.S. geographic locations, and pay varies based on defined markets. The standard base pay range for this position across the U.S. is $50k - $90k annually. Pay varies by work location and may also be dependent on job-related skills, knowledge, and/or experience. During the interview and/or hiring process, your recruiter can share more information about the compensation package specific to the role and job location.BENEFITS:Competitive salaries and comprehensive benefitsCompany equity depending on role and levelFlexible hours and generous time off (RTO, Responsible Time Off) to help support your work-life balance.Paid holidays and sick time401(k) Retirement Plan (Traditional and Roth)Health Savings Account (HSA) and Employee Assistance Program (EAP)Paid Maternal, Paternal, and Adoption Leave to help you grow your familyModern and collaborative offices located in Spokane, WA; Draper, UT; Raleigh, NC; Mountain View, CA; Reading, England, and Poznan, PolandGym, cell phone, and internet reimbursementFree well-being apps such as Calm, Ginger, and Spring Health for Guardian are offered.Perks include discounted pet insurance, electronics, theme park tickets, travel, plus more.Your own Egnyte account with lifetime accessEqual Employment OpportunityEgnyte, Inc. is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, pregnancy-related conditions, and lactation), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.Commitment To Diversity, Equity, and Inclusion:At Egnyte, we celebrate our differences and thrive on our diversity for our employees, our products, our customers, our investors, and our communities. Our recently launched global Egnyte Employee Communities (EECs) support representation and inclusion across our diverse workplace. Egnyters are encouraged to bring their whole selves to work and to appreciate the many differences that collectively make Egnyte a higher-performing company and a great place to be.
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www.egnyte.com .We are seeking a Sr Accounts Receivable Analyst to support and drive the transformation of the AR workflow as part of the Order-to-Cash process and leverage transactional data to provide quality business insights.WHAT YOU’LL DO:Partner with Invoicing team, Sales and Customer Success to resolve customer inquiries in a timely mannerFacilitate payment applications to ensure accurate payment application, including ACH/wires, checks, credit card and chargeback processingMonth end reconciliation of collections account and undeposited account (DIT)Perform daily collection effort including executing dynamic collection and communication strategies to optimize collection channels and solutions based on the nature and history of the delinquent accountsExecute and propose processes that will help automate/ expedite process/ proceduresMonitor the Accounts Receivable inbox to ensure timely response, redirection, or escalation to all internal and external customer inquiriesGenerate aging reports, collect data and provide metrics around collections as neededOther AdHoc tasks as neededHours are 8am - 5pm PSTYOUR QUALIFICATIONS:3+ years of relevant experience with Mid Tier ERP and handling customer paymentsSuperior working knowledge and experience of Microsoft Excel is a mustStrong verbal and written communication skills including understanding how to tailor messages towards different audiences and conveying the objective clearlyAn analytical problem solver exercising common sense and practical solutions orientationA team player who leads by example, holds self-accountable for performance, takes ownership, and champions new initiativesExperience with Stripe + Stripe Billing, NetSuite, SalesForce is preferredCOMPENSATION:Our compensation reflects the cost of labor across multiple U.S. geographic locations, and pay varies based on defined markets. The standard base pay range for this position across the U.S. is $50k - $90k annually. Pay varies by work location and may also be dependent on job-related skills, knowledge, and/or experience. During the interview and/or hiring process, your recruiter can share more information about the compensation package specific to the role and job location.BENEFITS:Competitive salaries and comprehensive benefitsCompany equity depending on role and levelFlexible hours and generous time off (RTO, Responsible Time Off) to help support your work-life balance.Paid holidays and sick time401(k) Retirement Plan (Traditional and Roth)Health Savings Account (HSA) and Employee Assistance Program (EAP)Paid Maternal, Paternal, and Adoption Leave to help you grow your familyModern and collaborative offices located in Spokane, WA; Draper, UT; Raleigh, NC; Mountain View, CA; Reading, England, and Poznan, PolandGym, cell phone, and internet reimbursementFree well-being apps such as Calm, Ginger, and Spring Health for Guardian are offered.Perks include discounted pet insurance, electronics, theme park tickets, travel, plus more.Your own Egnyte account with lifetime accessEqual Employment OpportunityEgnyte, Inc. is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, pregnancy-related conditions, and lactation), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.Commitment To Diversity, Equity, and Inclusion:At Egnyte, we celebrate our differences and thrive on our diversity for our employees, our products, our customers, our investors, and our communities. Our recently launched global Egnyte Employee Communities (EECs) support representation and inclusion across our diverse workplace. Egnyters are encouraged to bring their whole selves to work and to appreciate the many differences that collectively make Egnyte a higher-performing company and a great place to be.
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