Family Access Manager - Rare Disease - Midwest Region

Family Access Manager - Rare Disease - Midwest Region

Full-timeJob Family: Market Access and ReimbursementAt EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Join us!We embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds to help build the future of the healthcare and life sciences industry. We look for team members that care deeply about EVERSANA, our people, clients, and most importantly, the patients we serve.This position is part of our

EVERSANA/Applied Therapeutics "Family Access Manager” team.The

Family Access Manager (FAM)

is a key field-based member of the Market Access Team. The FAM will utilize company approved materials to provide education and support to approved prescribers and clinic staff focused on Applied Therapeutics approved Patient Services programs. The FAM will provide ongoing education to patients/caregivers/families around payer landscape and pharmacy channel access without interfering with the independent clinical decision making of the prescriber.The FAM Position will:Focus on being the patient journey expert and will communicate the patient journey process to providers/staff and upon request, patients/caregivers.Be the payer expert for local and national plans and will educate prescribers/staff on payer requirements and processes including prior authorizations, step-edits, appeals, etc.Identify and help resolve any non-clinical logistical issues delaying or preventing patients from starting or continuing therapy.Be familiar with HIPAA regulations to protect all personal health information provided by the patient and/or caregiver.Offer educational resources to support the entire patient journey utilizing approved Company materials.Provide reminder services to office staff to facilitate appropriate continuation of therapy provided patient has opted in to support services.Thrive in a fast-paced, collaborative environment and be energetic, positive, forward-thinking, and proactive.Ensure all communications to HCP/support staff and patients/caregivers are consistent with product label.Refer unsolicited questions received from patients/caregivers to medical as directed by Company.Minimum Requirements:7+ years proven commercial experience within the Biopharmaceutical industry, preferably within specialty pharmaceuticals.3+ years Market Access, Specialty Pharmacy, or Reimbursement experience in the Biotech/Pharmaceutical industry preferred.Product launch experience.Knowledge and understanding of specialty markets, HUB/Reimbursement services, and patient services programs.Knowledge of commercial insurers, managed care, government (Part D), and federal payer sectors.Strong understanding of MS Suite and ability to conduct virtual engagements via MS Teams.Ability to manage multiple priorities with excellent organizational and problem-solving skills.Proven success in working in a cross-functional environment.Ability to conduct educational presentations to both HCPs/office staff and patients/caregivers.Ability to travel up to 75%.OUR CULTURAL BELIEFSPatient Minded -

I act with the patient’s best interest in mind.Client Delight -

I own every client experience and its impact on results.Take Action -

I am empowered and hold myself accountable.Grow Talent -

I own my development and invest in the development of others.Win Together -

I passionately connect with anyone, anywhere, anytime to achieve results.Communication Matters -

I speak up to create transparent, thoughtful, and timely dialogue.Embrace Diversity -

I create an environment of awareness and respect.

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