DataSF
Epic Willow Pharmacy Technical Lead - Technology Expert (9976) - DPH
DataSF, Eliot, Maine, us, 03903
Epic Willow Pharmacy Technical Lead - Technology Expert (9976) - DPH
The Department of Public Health (DPH) is accepting applications for one Epic Willow Pharmacy Technical Lead position in the 9976 Technology Expert I job class.The qualified applicant pool resulting from this recruitment may be utilized to fill exempt vacancies at various locations within DPH.Duties Include:Provides direct ongoing guidance and/or supervision to other IS Business Analysts or serves as the top application authority for one or more related application modules or systems.Supports the design, build, implementation, and optimization of the Epic enterprise Electronic Health Record (EHR) for the San Francisco Department of Public Health.Collects information from departments, clinicians, health workers, vendors, and internal and external customers regarding electronic system development, implementation, issues, recommendations, and utilization of best practices.Translates functional requirements into application builds.Maintains all system configuration and build parameters for application modules.Uses logic and analysis to solve computer and application module problems.Exercises judgment, decisiveness, and creativity in an environment subject to frequent change.Prepares test plans, documentation, and training materials; works with vendors to prepare technical specifications and scopes of work.Prioritizes competing requests for services.Application module optimization in conjunction with stakeholders.Manages communication between applications.Application/module implementation and testing.Documents work and adheres to change control procedures.Maintains and updates Service Now, Orion, Sherlock, Nova, and/or other Epic build trackers or Epic project plans.Minimum Qualifications:An associate degree or above from an accredited college or university.Seven (7) years of experience in:System administrationInformation systems development, maintenance, and supportInformation technology project managementIncluding five (5) years of experience in:Epic Willow or supporting Epic applications.Proficiency in either Willow:PharmacyAmbulatoryInventoryOne year of full-time employment is equivalent to 2,000 hours of work experience (2,000 hours of qualifying work experience is based on a 40-hour work week).Substitution:
Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of two (2) years).Desirable Qualifications:Experience with the full lifecycle of Epic implementation and/or Epic upgrade.Epic Certification or Proficiency in Willow Pharmacy AND Willow Ambulatory AND Willow Inventory.Knowledge of Lean fundamentals including, but not limited to, A3 thinking, Value Stream Mapping, and Kaizen events.Background and knowledge of clinical workflows.Knowledge of core functions and processes of the billing office.Knowledge of the billing office's integration with other departments in the organization.Knowledge and comprehension of revenue cycle management.Proficiency with Microsoft Suite (i.e., Word, Excel, PowerPoint).Knowledge of flow diagramming applications and collaboration platforms, SharePoint.Important Note:
Please make sure it is absolutely clear in your application exactly how you meet the minimum qualifications.Condition of Employment:
All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment.The City and County of San Francisco encourages women, minorities and persons with disabilities to apply.
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The Department of Public Health (DPH) is accepting applications for one Epic Willow Pharmacy Technical Lead position in the 9976 Technology Expert I job class.The qualified applicant pool resulting from this recruitment may be utilized to fill exempt vacancies at various locations within DPH.Duties Include:Provides direct ongoing guidance and/or supervision to other IS Business Analysts or serves as the top application authority for one or more related application modules or systems.Supports the design, build, implementation, and optimization of the Epic enterprise Electronic Health Record (EHR) for the San Francisco Department of Public Health.Collects information from departments, clinicians, health workers, vendors, and internal and external customers regarding electronic system development, implementation, issues, recommendations, and utilization of best practices.Translates functional requirements into application builds.Maintains all system configuration and build parameters for application modules.Uses logic and analysis to solve computer and application module problems.Exercises judgment, decisiveness, and creativity in an environment subject to frequent change.Prepares test plans, documentation, and training materials; works with vendors to prepare technical specifications and scopes of work.Prioritizes competing requests for services.Application module optimization in conjunction with stakeholders.Manages communication between applications.Application/module implementation and testing.Documents work and adheres to change control procedures.Maintains and updates Service Now, Orion, Sherlock, Nova, and/or other Epic build trackers or Epic project plans.Minimum Qualifications:An associate degree or above from an accredited college or university.Seven (7) years of experience in:System administrationInformation systems development, maintenance, and supportInformation technology project managementIncluding five (5) years of experience in:Epic Willow or supporting Epic applications.Proficiency in either Willow:PharmacyAmbulatoryInventoryOne year of full-time employment is equivalent to 2,000 hours of work experience (2,000 hours of qualifying work experience is based on a 40-hour work week).Substitution:
Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of two (2) years).Desirable Qualifications:Experience with the full lifecycle of Epic implementation and/or Epic upgrade.Epic Certification or Proficiency in Willow Pharmacy AND Willow Ambulatory AND Willow Inventory.Knowledge of Lean fundamentals including, but not limited to, A3 thinking, Value Stream Mapping, and Kaizen events.Background and knowledge of clinical workflows.Knowledge of core functions and processes of the billing office.Knowledge of the billing office's integration with other departments in the organization.Knowledge and comprehension of revenue cycle management.Proficiency with Microsoft Suite (i.e., Word, Excel, PowerPoint).Knowledge of flow diagramming applications and collaboration platforms, SharePoint.Important Note:
Please make sure it is absolutely clear in your application exactly how you meet the minimum qualifications.Condition of Employment:
All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment.The City and County of San Francisco encourages women, minorities and persons with disabilities to apply.
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