Feeding America
Network Engagement Team (NET) Manager
Feeding America, Ocean Grove, New Jersey, United States,
Fulfill’s response to hunger is only as strong as its network of food pantries, soup kitchens, and other food distribution programs. The Network Engagement Team (NET) Manager leads Fulfill’s execution of services to train, support, and build the capacity of this mighty network of nearly 300 agency partners serving neighbors facing hunger in communities across Monmouth and Ocean Counties. The position requires a collaborative, emotionally intelligent leader who bases decisions in data and stakeholder feedback. The NET Manager leads a team of three associates and one administrative assistant to execute this work.End date:
September 30, 2024Opportunity type:
JobCategory:
Programs / Agency Relations / ClientsJob Responsibilities
Network Relations:Maintains existing agency relationships, evaluates and develops new partnerships to ensure the equitable, need-based distribution of resources throughout Fulfill’s service area.Ensures excellent customer service.Provides training for the Fulfill agency network to build skills and ensure compliance with regulations for TEFAP, SFPP, CSFP, and general food distribution programs, as applicable and specified by Feeding America and the NJDA.Ensures each partner agency is visited at least annually for performance monitoring, capacity building, on-site troubleshooting, and compliance remediation.Supports Fulfill’s Agency Partner Advisory Committee (APAC).Oversees all communications with member agencies through a monthly NET Newsletter, monthly member meetings, agency portal and other modes of communications.Directs the recordkeeping and filing system of all member agencies and ensures all activity is appropriately documented.Program Administration:Oversees Fulfill’s Mobile Pantry Program and Enabled Agency Program.In partnership with the APAC, administers the Agency Capacity Building Grant Program, a quarterly grant-making process.Participates in and ensures success of program audits by Feeding America or NJDA.Establishes standard operating procedures for Fulfill programs, government programs and those related to member agencies and agency food distribution.Planning and Reporting:Prepares annual workplan and budget; monitors departmental spending.Ensures accuracy and timely submission of program reports to relevant agencies.Researches or participates in the development of new programs to meet the changing food security needs of the community as such opportunities arise.Administers agency and neighbor feedback surveys and focus groups, as needed.Team Leadership and Collaboration:Provides leadership and performs supervisory responsibilities for the Network Engagement Team including staffing, training employees; planning, assigning, and directing work; professional development and performance management of employees; addressing employee relations issues and resolving problems.Collaborates cross-functionally with Operations and Culinary teams to ensure alignment of food supply with network needs.Collaborates with internal and external programs, as needed.Other duties as assigned.Minimum Requirements
Previous supervisory/management experience of at least 2 years.Background in nutrition, trauma-informed care, and experience with nonprofits or food banking a plus.Strong verbal and written communication and presentation skills; able to deliver constructive feedback to diverse stakeholders with tact and diplomacy.Prior experience applying program/performance data as the basis for programmatic decision-making; skilled in project management; experience with program development and/or evaluation a plus.Highly proficient in Microsoft Office/O365 applications.Intermediate knowledge of Ceres, Agency Express, and Oasis Insight; or strong prior database experience with the expectation of attaining proficiency in these systems within 90 days.Strong organizational and time management skills.Ability to take initiative, work in a team and with people from a variety of backgrounds.Valid driver’s license and reliable transportation is required for occasional work at other locations.Pay:
$60,000.00 - $75,000.00 per yearBenefits:
Dental insurance, Health insurance, Vision insurance, Paid time off, 10 paid holidays, Retirement, EAP.Fulfill’s mission is to alleviate hunger and build food security in Monmouth & Ocean Counties and make sure that all people at all times have access to enough nutritious food to maintain an active and healthy life. We are dedicated to building community awareness and creating an efficient food distribution network to eliminate hunger. Our staff is committed to embodying the values in all activities.Fulfill is an equal opportunity employer committed to diversity, equity, and inclusion. We encourage qualified individuals from all backgrounds to apply for this position.
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September 30, 2024Opportunity type:
JobCategory:
Programs / Agency Relations / ClientsJob Responsibilities
Network Relations:Maintains existing agency relationships, evaluates and develops new partnerships to ensure the equitable, need-based distribution of resources throughout Fulfill’s service area.Ensures excellent customer service.Provides training for the Fulfill agency network to build skills and ensure compliance with regulations for TEFAP, SFPP, CSFP, and general food distribution programs, as applicable and specified by Feeding America and the NJDA.Ensures each partner agency is visited at least annually for performance monitoring, capacity building, on-site troubleshooting, and compliance remediation.Supports Fulfill’s Agency Partner Advisory Committee (APAC).Oversees all communications with member agencies through a monthly NET Newsletter, monthly member meetings, agency portal and other modes of communications.Directs the recordkeeping and filing system of all member agencies and ensures all activity is appropriately documented.Program Administration:Oversees Fulfill’s Mobile Pantry Program and Enabled Agency Program.In partnership with the APAC, administers the Agency Capacity Building Grant Program, a quarterly grant-making process.Participates in and ensures success of program audits by Feeding America or NJDA.Establishes standard operating procedures for Fulfill programs, government programs and those related to member agencies and agency food distribution.Planning and Reporting:Prepares annual workplan and budget; monitors departmental spending.Ensures accuracy and timely submission of program reports to relevant agencies.Researches or participates in the development of new programs to meet the changing food security needs of the community as such opportunities arise.Administers agency and neighbor feedback surveys and focus groups, as needed.Team Leadership and Collaboration:Provides leadership and performs supervisory responsibilities for the Network Engagement Team including staffing, training employees; planning, assigning, and directing work; professional development and performance management of employees; addressing employee relations issues and resolving problems.Collaborates cross-functionally with Operations and Culinary teams to ensure alignment of food supply with network needs.Collaborates with internal and external programs, as needed.Other duties as assigned.Minimum Requirements
Previous supervisory/management experience of at least 2 years.Background in nutrition, trauma-informed care, and experience with nonprofits or food banking a plus.Strong verbal and written communication and presentation skills; able to deliver constructive feedback to diverse stakeholders with tact and diplomacy.Prior experience applying program/performance data as the basis for programmatic decision-making; skilled in project management; experience with program development and/or evaluation a plus.Highly proficient in Microsoft Office/O365 applications.Intermediate knowledge of Ceres, Agency Express, and Oasis Insight; or strong prior database experience with the expectation of attaining proficiency in these systems within 90 days.Strong organizational and time management skills.Ability to take initiative, work in a team and with people from a variety of backgrounds.Valid driver’s license and reliable transportation is required for occasional work at other locations.Pay:
$60,000.00 - $75,000.00 per yearBenefits:
Dental insurance, Health insurance, Vision insurance, Paid time off, 10 paid holidays, Retirement, EAP.Fulfill’s mission is to alleviate hunger and build food security in Monmouth & Ocean Counties and make sure that all people at all times have access to enough nutritious food to maintain an active and healthy life. We are dedicated to building community awareness and creating an efficient food distribution network to eliminate hunger. Our staff is committed to embodying the values in all activities.Fulfill is an equal opportunity employer committed to diversity, equity, and inclusion. We encourage qualified individuals from all backgrounds to apply for this position.
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