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Bayhealth

Application Analyst II - HIM

Bayhealth, Dover, Delaware, United States, 19904


Location: Kent Campus Hospital

Status:

Full Time 80 Hours

Shift:

Days

*This particular Application Analyst opening will support Health Information Management as a member of our Epic IT Team.

General Summary:

Under direct supervision, the individual in this Application Analyst role will be responsible for working with other analysts and technical staff to conceptualize function, data structures, and create functional specifications to meet customer expectations. Responsible for coordinating between Information Technology and various other customers in all aspects of health information systems to ensure that existing and future systems facilitate, enhance quality, and meet regulatory requirements. This includes planning, implementing, and organizing activities related to enterprise-wide application selection, deployment and optimization on multiple hardware platforms, operating systems, and software environments. Responsible for providing hardware, software and application support.

Responsibilities:

1. Exercise independent judgment and discretion in providing ongoing professional support for a designated suite of applications including planning, implementing and organizing activities related to enterprise-wide application selection, deployment and optimization on multiple hardware platforms, operating systems and software environments2. Apply advanced knowledge of information technology methodologies while leading, guiding, and monitoring the analysis, design, implementation and execution of applications and technologies. a. Application Analyst II will be responsible for projects with complex scope that requires integration across several different software modules and or applications.3. Works with other analysts and technical staff to conceptualize function and data structures and create functional specifications to meet customer expectations a. Assists in modifications to existing functionalityb. Assists in troubleshooting efforts and formulates interdisciplinary "task force" groups for multi-application or multi-platform troubleshooting efforts4. Demonstrates accountability and collaboration as a team member by working successfully with internal and external clients. a. Presents ideas and instructions clearly, verbally and in writing using appropriate presentation tools as needed. b. Practices reflective listening skills c. Demonstrates courteous, timely, and professional approach in dealing with clients and co-workers. d. Follows up with clients on unresolved problemse. Participates in formal and informal training activities and trains end-users.f. Assists in leading design sessions with end-users5. Assists with analyzing trends and helps create, develop and maintain performance goals and regularly report results and outcomes to management team as requireda. Utilizes emerging technology research and presentation of findings to management and end-user community6. ) Monitors and tracks highly detailed and multiple complex projects.a. Plans and works on joint projects, and coordinates with others to achieve objectives. b. Serves as a member of multiple project teams.7. Adheres to IT guidelines and procedure relevant to job responsibilities.8. All other duties as assigned within the scope and range of job responsibilities

Required Education, Credential(s) and Experience:

Education: Associate DegreeCredential(s): Related Epic certificatiom within 6months of hire if not already obtained.Experience: Required: 3 years of relevant experience attributable to the application being supported, Epic HIM/Identity.Preferred Education, Credential(s) and Experience:

Education: Bachelor DegreeCredential(s): Training and/or certification with Epic HIM/Identity, Hospital Billing, MyChart, and OnBase.Experience: 5 or more years of relevant experience attributable to the application being supported. Experience with hospital billing and hospital coding workflows, and familiarity with the laws surrounding releasing protected health information. Epic HIM/Identity, Hospital Billing, MyChart, and OnBase experience

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