Milano's Italian Restaurant
Lead Server
Milano's Italian Restaurant, Plattsmouth, Nebraska, United States, 68048
Job Title: Lead Server - New Italian Restaurant
Milano's Italian Restaurant is excited to be part of Plattsmouth and we are seeking a dedicated and experienced Lead Server to join our growing team. We are looking forward to providing exceptional dining experiences, featuring outstanding Italian cuisine, in a warm and inviting atmosphere. As a Lead Server, you will play a crucial role in setting the tone for our guests, ensuring they leave with memories of a remarkable dining experience.
Responsibilities:
Build, supervise, and mentor a team of servers, instilling a commitment to exceptional service and adherence to restaurant policies and standards.
Deliver outstanding customer service to guests, ensuring their experience aligns with the restaurant's vision and exceeds expectations.
Effectively communicate with the management team, kitchen staff, and other team members to maintain seamless operations and promptly address any concerns.
Manage the smooth flow of service, including seating arrangements, order taking, food and beverage delivery, and issue resolution.
Develop a comprehensive knowledge of our menu offerings, including ingredients, preparation methods, and wine pairings, to provide informed recommendations and upsell items as appropriate.
Ensure tables are set up correctly, stocked with necessary items, and cleared promptly to maintain a clean and inviting dining environment.
Comply with all food safety and sanitation regulations, as well as all local, state, and federal laws governing restaurant operations.
Address and resolve guest complaints, ensuring their satisfaction and upholding the restaurant's reputation for exceptional service.
Assist in inventory management and communicate supply needs to management as needed.
Requirements:
High school diploma or equivalent; additional hospitality or culinary training is a plus.
Prior experience in a leadership or supervisory role is preferred, but we can train the right person.
Excellent interpersonal and communication skills, with the ability to work well under pressure.
Familiarity with POS systems and restaurant management software.
Exceptional attention to detail, multitasking abilities, and organizational skills.
A positive attitude, strong work ethic, and commitment to providing an exceptional guest experience.
Must be able to work a flexible schedule, including evenings, weekends, and holidays.
Become a part of our passionate team at Milano's Italian Restaurant and help us establish a legacy of culinary excellence in Italian dining. If you possess the skills and enthusiasm needed to thrive in this role, we invite you to submit your resume and a brief cover letter detailing your experience and passion for Italian cuisine.
Job Type:
Full-time
Pay:
$9.00 - $15.00 per hour
Expected hours:
35 – 45 per week
Benefits:
Employee discount
Shift:
10 hour shift
12 hour shift
8 hour shift
Day shift
Evening shift
Night shift
Work Location:
In person
#J-18808-Ljbffr
Milano's Italian Restaurant is excited to be part of Plattsmouth and we are seeking a dedicated and experienced Lead Server to join our growing team. We are looking forward to providing exceptional dining experiences, featuring outstanding Italian cuisine, in a warm and inviting atmosphere. As a Lead Server, you will play a crucial role in setting the tone for our guests, ensuring they leave with memories of a remarkable dining experience.
Responsibilities:
Build, supervise, and mentor a team of servers, instilling a commitment to exceptional service and adherence to restaurant policies and standards.
Deliver outstanding customer service to guests, ensuring their experience aligns with the restaurant's vision and exceeds expectations.
Effectively communicate with the management team, kitchen staff, and other team members to maintain seamless operations and promptly address any concerns.
Manage the smooth flow of service, including seating arrangements, order taking, food and beverage delivery, and issue resolution.
Develop a comprehensive knowledge of our menu offerings, including ingredients, preparation methods, and wine pairings, to provide informed recommendations and upsell items as appropriate.
Ensure tables are set up correctly, stocked with necessary items, and cleared promptly to maintain a clean and inviting dining environment.
Comply with all food safety and sanitation regulations, as well as all local, state, and federal laws governing restaurant operations.
Address and resolve guest complaints, ensuring their satisfaction and upholding the restaurant's reputation for exceptional service.
Assist in inventory management and communicate supply needs to management as needed.
Requirements:
High school diploma or equivalent; additional hospitality or culinary training is a plus.
Prior experience in a leadership or supervisory role is preferred, but we can train the right person.
Excellent interpersonal and communication skills, with the ability to work well under pressure.
Familiarity with POS systems and restaurant management software.
Exceptional attention to detail, multitasking abilities, and organizational skills.
A positive attitude, strong work ethic, and commitment to providing an exceptional guest experience.
Must be able to work a flexible schedule, including evenings, weekends, and holidays.
Become a part of our passionate team at Milano's Italian Restaurant and help us establish a legacy of culinary excellence in Italian dining. If you possess the skills and enthusiasm needed to thrive in this role, we invite you to submit your resume and a brief cover letter detailing your experience and passion for Italian cuisine.
Job Type:
Full-time
Pay:
$9.00 - $15.00 per hour
Expected hours:
35 – 45 per week
Benefits:
Employee discount
Shift:
10 hour shift
12 hour shift
8 hour shift
Day shift
Evening shift
Night shift
Work Location:
In person
#J-18808-Ljbffr