Commercial Lines Account Manager

This Jobot Job is hosted by: Brittany Packard

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Salary: $90,000 - $110,000 per year

Our client is a well established insurance industry that has been around for more than a century! They are looking to add an experienced account manager to their team. Qualified applicants will have at least 5 years of experience, a strong sense of urgency, and experience managing at least 5 million dollars in revenue.

• base
• bonus
• medical
• dental
• 401k
• vision
• PTO
• flexible work schedule

A Commercial Account Manager in the insurance industry plays a critical role in building and maintaining relationships with business clients and ensuring their insurance needs are met. Here is a typical job description for a Commercial Account Manager in the insurance industry:

Job Title: Commercial Account Manager

Job Summary:

As a Commercial Account Manager, your primary responsibility is to manage and service a portfolio of commercial insurance accounts. You will work closely with business clients to assess their insurance needs, recommend appropriate coverage, and ensure ongoing client satisfaction. Your goal is to retain and expand the client base while maintaining a deep understanding of the insurance products and industry regulations.

Key Responsibilities:

Client Relationship Management:

Build and maintain strong relationships with commercial clients.

Act as the main point of contact for client inquiries, policy changes, and claims assistance.

Conduct regular meetings and consultations to review clients' insurance needs.

Insurance Assessment and Recommendation:

Analyze clients' businesses and risk exposures to determine appropriate insurance coverage.

Recommend policy options and coverage enhancements to address specific client needs.

Provide clients with quotes and proposals for insurance coverage.

Policy Administration:

Process policy endorsements, renewals, and cancellations.

Ensure accurate and timely documentation of policy changes and client interactions.

Collaborate with underwriters and support staff to resolve client issues and concerns.

Claims Support:

Assist clients in filing insurance claims and guide them through the claims process.

Liaise between clients and the claims department to expedite claim resolution.

Advocate for clients to ensure fair and prompt claims settlements.

Risk Management and Loss Control:

Collaborate with clients on risk management strategies to minimize potential losses.

Educate clients on best practices to reduce their exposure to risk.

Review loss history and recommend loss control measures.

Market Research:

Stay updated on industry trends, market conditions, and regulatory changes.

Assess and recommend adjustments to insurance programs based on market developments.

Cross-Selling and Upselling:

Identify opportunities to cross-sell additional insurance products or upsell higher coverage limits.

Maximize revenue by expanding existing client policies.

Qualifications:

Bachelor's degree in a relevant field (e.g., finance, business, or insurance).

Appropriate insurance licenses and certifications as required by state regulations.

Proven experience in commercial insurance, preferably as an account manager.

Strong knowledge of insurance policies, coverages, and risk management.

Excellent communication and interpersonal skills.

Analytical and problem-solving abilities.

Customer-focused with a commitment to client satisfaction.

Attention to detail and strong organizational skills.

Proficiency in insurance software and tools.

Understanding of industry regulations and compliance.

A Commercial Account Manager in the insurance industry is vital to maintaining strong client relationships and ensuring that businesses are adequately protected against potential risks. This role requires a combination of insurance knowledge, client management skills, and a dedication to staying up-to-date with industry developments.

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