Baskin Robbins
Director, HR Business Partner – Restaurant Field Operations
Baskin Robbins, Atlanta, Georgia, United States, 30383
As a member of the Inspire Human Resources Leadership team, the Director, Human Resources Business Partner role will work with the assigned Brand Leadership team to align People Strategies to ensure culture and team member engagement are focused on delivering an outstanding end-to-end team member experience. The Director, HRBP will lead a team of HR professionals to implement and execute these strategies at the field level.Responsibilities
Provide strategic business partnership to Brand Leadership focusing on performance management, employee relations, leadership development, talent management, succession planning, culture, team member engagement and conflict management
Provide guidance and leadership to a group of HR professionals including hiring, training, performance management and development of team to meet company goals
Partner directly with Leadership, Human Resources, and Legal on recommendations to resolve inquiries, concerns, and investigations on escalated matters in line with our company values and employment law
Review Employee Relations Cases to ensure compliance and consistency; provide coaching where applicable
Design and deliver targeted solutions, including strategic planning, action plans, change management and team building in partnership with the Brand Senior Vice President.
Develop programs to increase employee engagement, provide change leadership, talent development, career & succession planning, retention, and supporting process improvements
Partner with Brand Senior Vice President in team member engagement initiatives; survey participation, analyzing data gathered, delivering feedback and developing/implementing action plans
Serve as subject matter expert on complex issues and appropriately escalates appropriate matters
Partner with other HR Leaders as other cross-functional teams across the shared services Human Resources department, on communications, projects, and best practices to drive organizational goals and objectives
Establish process improvement initiatives to increase efficiency and effectiveness for HR programs and business partners
Stay current and knowledgeable of all local, state and federal employment laws. Communicate and implement changes in process, procedure, and policy as laws change
Education Qualifications
Preferred: Bachelor’s degree in Human Resources or equivalent experience
Preferred: PHR or SPHR Certification
Valid driver’s license
Experience Qualification
10 years of employee relations or other related experience
Microsoft Excel, PowerPoint and Word proficiency
Experience in multi-state, multi-unit operations in restaurant, retail or hospitality industry
Preferred: merger, acquisition and/or divestiture experience
REQUIRED KNOWLEDGE, SKILLS Or ABILITIES
Displays subject matter expertise in federal and state labor and workplace laws
Demonstrates strong knowledge of employee relations, talent review, succession planning, performance management, employee engagement, coaching, and counseling
Displays excellent written and verbal communication and facilitation skills
Displays strength in planning, organizing, and prioritizing to deliver results and complete assignments within deadlines, with a limited amount of direct supervision, and oftentimes managing multiple priorities
Travel Requirements
Travel Required
Up to 50%
Inspire Brands is a multi-brand restaurant company whose portfolio includes more than 32,000 Arby’s, Baskin-Robbins, Buffalo Wild Wings, Dunkin’, Jimmy John’s, and SONIC restaurants worldwide.
We’re made up of some of the world’s most iconic restaurant brands, but we’re much more than just a restaurant company. We’re a team of hundreds of thousands who individually and collectively are changing the way people eat, drink, and gather around the table. We know that food is much more than a staple—it’s an experience. At Inspire, that’s our purpose: to ignite and nourish flavorful experiences.
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Provide strategic business partnership to Brand Leadership focusing on performance management, employee relations, leadership development, talent management, succession planning, culture, team member engagement and conflict management
Provide guidance and leadership to a group of HR professionals including hiring, training, performance management and development of team to meet company goals
Partner directly with Leadership, Human Resources, and Legal on recommendations to resolve inquiries, concerns, and investigations on escalated matters in line with our company values and employment law
Review Employee Relations Cases to ensure compliance and consistency; provide coaching where applicable
Design and deliver targeted solutions, including strategic planning, action plans, change management and team building in partnership with the Brand Senior Vice President.
Develop programs to increase employee engagement, provide change leadership, talent development, career & succession planning, retention, and supporting process improvements
Partner with Brand Senior Vice President in team member engagement initiatives; survey participation, analyzing data gathered, delivering feedback and developing/implementing action plans
Serve as subject matter expert on complex issues and appropriately escalates appropriate matters
Partner with other HR Leaders as other cross-functional teams across the shared services Human Resources department, on communications, projects, and best practices to drive organizational goals and objectives
Establish process improvement initiatives to increase efficiency and effectiveness for HR programs and business partners
Stay current and knowledgeable of all local, state and federal employment laws. Communicate and implement changes in process, procedure, and policy as laws change
Education Qualifications
Preferred: Bachelor’s degree in Human Resources or equivalent experience
Preferred: PHR or SPHR Certification
Valid driver’s license
Experience Qualification
10 years of employee relations or other related experience
Microsoft Excel, PowerPoint and Word proficiency
Experience in multi-state, multi-unit operations in restaurant, retail or hospitality industry
Preferred: merger, acquisition and/or divestiture experience
REQUIRED KNOWLEDGE, SKILLS Or ABILITIES
Displays subject matter expertise in federal and state labor and workplace laws
Demonstrates strong knowledge of employee relations, talent review, succession planning, performance management, employee engagement, coaching, and counseling
Displays excellent written and verbal communication and facilitation skills
Displays strength in planning, organizing, and prioritizing to deliver results and complete assignments within deadlines, with a limited amount of direct supervision, and oftentimes managing multiple priorities
Travel Requirements
Travel Required
Up to 50%
Inspire Brands is a multi-brand restaurant company whose portfolio includes more than 32,000 Arby’s, Baskin-Robbins, Buffalo Wild Wings, Dunkin’, Jimmy John’s, and SONIC restaurants worldwide.
We’re made up of some of the world’s most iconic restaurant brands, but we’re much more than just a restaurant company. We’re a team of hundreds of thousands who individually and collectively are changing the way people eat, drink, and gather around the table. We know that food is much more than a staple—it’s an experience. At Inspire, that’s our purpose: to ignite and nourish flavorful experiences.
#J-18808-Ljbffr