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Duke University

IT Analyst - Cloud Fin Ops

Duke University, Durham, North Carolina, United States, 27703


At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

About Duke Health Technology Solutions

Pursue your passion for caring and innovation with Duke Heath Technology Solutions, which is dedicated to the transformation, development, and management of enterprise information technology solutions across Duke Health. By harnessing the power of innovative technologies like cloud computing and artificial intelligence - and pairing them with a forward-thinking approach - Duke Health Technology Solutions is revolutionizing the future of health care at Duke Health and beyond.

Cloud FinOps Analyst Job DescriptionThe role of the Cloud Financial Operations (FinOps) Analyst is to help collect and analyze data to provide financial and operational insights critical to the success of the organization. This will include monitoring cloud usage and spending data to identify cost-saving opportunities. With a heavy focus on the cloud, you will work with a wide range of stakeholders to promote a culture of cost accountability and awareness around cloud consumption. This role will provide financial modeling, budgeting, and forecasting, consumption analysis including KPIs, show back, analytics, and capacity.Strategic Activities:Establish a cost optimization framework making judicious use of reserved instances, committed use discounts and other elements of Duke's cloud subscription agreements•Monitor resource usage and costs/ratesPerform regular cost analysisRight-size resourcesSimplify cloud financial management through the use of automation and orchestrationEnsure optimization recommendations go through the appropriate governance process for action.Collaborate with finance, operations, and technology teams to drive cost optimization strategies.Participate in developing a consumer-focused FinOps cultureTactical Activities:Support the cloud monthly budget and forecast process in managing consumption, showback, and savings in collaboration with DHTS Finance and technical service owners.Support stakeholders so that they understand and successfully manage their cloud spend based on business needs and budgeted forecasts.Monitor cloud consumption at the appropriate level of granularity to detect, investigate, and escalate anomalies and unplanned spikes.Analyze, report, and produce meaningful insights from large raw datasets within cloud billing and usage tools (e.g. Cloudbolt), data lake, Configuration Management Databases, and other asset inventories as applicable to ensure that cloud infrastructure is used efficiently and effectively.Collaborate with DHTS leaders and various data analytics, data partnerships, technical teams, and the Cloud Center of Excellence to track resource utilization to define and execute relevant cloud commitment plans and to define strategies.Design, develop, and maintain reports and KPIs that provide detailed usage statistics of resources across the cloud landscape.Evaluate and investigate data patterns to derive insightful knowledge; taking appropriate action to inform strategic and operational decisions accordingly.Participate in business case development, cost modeling, and Total Cost of Ownership (TCO).Participate in automating, integrating, and maturing the Cloud FinOps processes and data.Required Qualifications at this LevelEducation/Training:Bachelor's Degree, Finance or Business Management preferred or equivalent experienceRequired Experience:Minimum of 7 years of experience in financial operations or equivalent experienceMinimum of 2 years of IT experience or 2 years of experience working with Cloud providersExperience managing cloud costing or similar cost consumption and capacity planning modelsExperience managing cloud spending data to identify areas to optimize or reduce costsExperience in FinOps practicesKnowledge of cloud technologies, i.e., Azure, AWS, GCP, and OCIKnowledge of cloud financial practices and cost controls, usage, patterns, and pricingKnowledge of financial and accounting principles and practicesLegally authorized to work for any US employerRequired Skills:Excellent written, presentation, and communication skillsAbility to communicate technical and financial information effectively to both technical and non-technical audiences at all organizational levels, including executive leadershipAbility to interpret customer business and technical needsOutstanding and collaborative problem-solving and analytical skillsAbility to work independently and meet deadlinesPreferred Experience :Experience in a healthcare environmentDuke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.