Chick-fil-A
Technical Project Lead
Chick-fil-A, Atlanta, Georgia, United States, 30383
Overview:
The New Facilities IT Build Project Lead is responsible for coordinating all IT efforts related to building new distribution and food production facilities. Areas of scope include network infrastructure, enterprise systems, technology assets, and more. Core responsibilities include project planning and coordination, procurement, technology asset implementation, and hand off to our day 2 support system. This role will also support the management of new facility requirements in partnership with our business partners, PMO, and our IT Team Members. Success in this role means new facilities and their technology are delivered timely, within budget, and with a high level of care demonstrated throughout the process.
About Chick-fil-A SupplyChick-fil-A Supply, a wholly owned subsidiary of Chick-fil-A, Inc., is an innovative distribution service provider focused on understanding and meeting the unique needs of Chick-fil-A restaurants. Chick-fil-A Supply ensures restaurants have the food and products they need through a seamless delivery experience that extends Chick-fil-A's culture of care. For more information, visit cfa-supply.com.Responsibilities:Develop and oversee project plans, critical milestones, and budgetsProvide timely updates and risk escalations to critical stakeholdersCollaborate with business stakeholders to identity and document device requirements for upcoming facilitiesManage procurement, onsite deployment, and commissioning of critical end user devices and IT infrastructureProvide device support for user acceptance testing activitiesCoordinate and document low-voltage requirements across business partners, construction vendors, and our Network TeamCoordinate systems testing activities across our system owners, QA, and business partnersConduct after action reviews post facility go-lives to collect feedback and lessons learned to apply to future facilitiesContinuously improve the playbook and approach for IT asset and infrastructure deployment for new facilitiesUnderstand from a high level the end to end technology stack supporting our operationsProvide coordination across vendors involved with launching new facilitiesProvide onsite support for both systems testing and operational go-livesFacilitate transition of new facilities to our Day 2 operations support TeamMinimum Qualifications:
3+ years of relevant technology project/program management experienceHighly motivated with strong interpersonal skills; a team player, yet able to work independently when necessaryExcellent written and verbal communication skillsStrong project management, financial management, supplier management, and stakeholder management experienceAbility to run multiple projects in various stages, simultaneouslyBroad range of technology experience and expertiseDemonstrated experience with technology requirements gathering and managementDemonstrated ability to simultaneously run multiple projects in various stagesExcellent at establishing, building, and maintaining meaningful relationships with both business and technology partnersAbility to perform effective short-term and long-range planningStrong desire for driving continuous improvement of process, standards, and policiesPreferred Qualifications:
Experience in supply chain, manufacturing, or other industrial businessesExperience with interacting with General Contractors and other construction tradesUnderstanding of system integrations and cloud infrastructureExperience working with mobile device management softwareEnterprise networking knowledgeEnterprise systems knowledgeProcurement experienceExperience leading and interacting with managed servicesComfortable using hand tools
Minimum Years of Experience:3
Travel Requirements:40%
Required Level of Education:N/A
The New Facilities IT Build Project Lead is responsible for coordinating all IT efforts related to building new distribution and food production facilities. Areas of scope include network infrastructure, enterprise systems, technology assets, and more. Core responsibilities include project planning and coordination, procurement, technology asset implementation, and hand off to our day 2 support system. This role will also support the management of new facility requirements in partnership with our business partners, PMO, and our IT Team Members. Success in this role means new facilities and their technology are delivered timely, within budget, and with a high level of care demonstrated throughout the process.
About Chick-fil-A SupplyChick-fil-A Supply, a wholly owned subsidiary of Chick-fil-A, Inc., is an innovative distribution service provider focused on understanding and meeting the unique needs of Chick-fil-A restaurants. Chick-fil-A Supply ensures restaurants have the food and products they need through a seamless delivery experience that extends Chick-fil-A's culture of care. For more information, visit cfa-supply.com.Responsibilities:Develop and oversee project plans, critical milestones, and budgetsProvide timely updates and risk escalations to critical stakeholdersCollaborate with business stakeholders to identity and document device requirements for upcoming facilitiesManage procurement, onsite deployment, and commissioning of critical end user devices and IT infrastructureProvide device support for user acceptance testing activitiesCoordinate and document low-voltage requirements across business partners, construction vendors, and our Network TeamCoordinate systems testing activities across our system owners, QA, and business partnersConduct after action reviews post facility go-lives to collect feedback and lessons learned to apply to future facilitiesContinuously improve the playbook and approach for IT asset and infrastructure deployment for new facilitiesUnderstand from a high level the end to end technology stack supporting our operationsProvide coordination across vendors involved with launching new facilitiesProvide onsite support for both systems testing and operational go-livesFacilitate transition of new facilities to our Day 2 operations support TeamMinimum Qualifications:
3+ years of relevant technology project/program management experienceHighly motivated with strong interpersonal skills; a team player, yet able to work independently when necessaryExcellent written and verbal communication skillsStrong project management, financial management, supplier management, and stakeholder management experienceAbility to run multiple projects in various stages, simultaneouslyBroad range of technology experience and expertiseDemonstrated experience with technology requirements gathering and managementDemonstrated ability to simultaneously run multiple projects in various stagesExcellent at establishing, building, and maintaining meaningful relationships with both business and technology partnersAbility to perform effective short-term and long-range planningStrong desire for driving continuous improvement of process, standards, and policiesPreferred Qualifications:
Experience in supply chain, manufacturing, or other industrial businessesExperience with interacting with General Contractors and other construction tradesUnderstanding of system integrations and cloud infrastructureExperience working with mobile device management softwareEnterprise networking knowledgeEnterprise systems knowledgeProcurement experienceExperience leading and interacting with managed servicesComfortable using hand tools
Minimum Years of Experience:3
Travel Requirements:40%
Required Level of Education:N/A