Westlake Services, LLC
Area Manager - Automotive/Dealership Relationship Manager
Westlake Services, LLC, Hartford, Connecticut, us, 06112
Area Manager - Automotive/Dealership Relationship Manager
Job Category : SalesRequisition Number : AREAM007961Posted : July 9, 2024Location : Hartford, CT | RemoteAbout Westlake Financial
Westlake Financial Services is the largest privately held auto finance company in the Nation. We are committed to growing and strengthening our organization by hiring the people that make Westlake World (our culture) what it is.Westlake inventory financing was established in 2013 as a division of Westlake Financial Services – the leading lender for independent and franchise dealerships. Founded as a way to provide both independent and franchise dealers inventory financing plan lines of credit; Westlake strives to suit any business’s needs. Westlake has financed over 190,000 vehicles for more than 3,000 dealerships in over 46 states. Our cutting-edge technology, customer service, unique partnerships, and flexible terms makes us the most dealer friendly inventory financing provider in the United States.What’s the role?
This position will be responsible for overseeing all sales activities and account development within the assigned region. The ideal candidate has to manage quality and consistency of product and service delivery.What you’ll do as our Area Manager?
Build and maintain relationships with customers, increasing their use of the line of credit, identifying and mitigating account risk and collections pre and post default.Grow the portfolio by collecting new dealer applications, including timely follow-up on new leads and referrals.Achieve goals and performance targets set by the company through daily production and activities with calls and visits to customers, collaborating with internal partners to drive revenue and maximize profitability through prudent account management, controlled growth, and risk mitigation.Educate customers on desired account and audit performance, self-service options, and best practices, coaching them to ensure compliance with company policies and expectations.Collect and analyze customer financial information and various internal reports, scorecards, and dashboards to assess and monitor dealer performance and address with the dealer as appropriate to drive growth and manage risk.Support the Risk department with post and pre-default risk mitigation.Serve as a fiduciary for the company including identifying and reporting to the company any material information or internal non-compliance with company policies, attempted or actual fraud upon the company or any other circumstance that may require identification and reporting to protect the company.Document notes and all activities and client interactions through various company CRMs as required by the company.Create synergies throughout all Hankey Group companies.Perform all other duties as assigned.The above statements are intended only to describe the general nature of the job and should not be construed as an all-inclusive list of position responsibilities.Qualities we look for in our Area Manager
Knowledge of the automotive industry (various sectors)Strong financial acumen with working knowledge of key financial tools and terminologyStrong presentation, verbal, and written communication skillsStrong interpersonal skills with ability to interact with clients, collaborate with internal team members, and external partners at various levels within the organizationStrong time management skills with ability to manage deadlinesStrong negotiation and collection skillsStrong analytical and problem-solving skillsAbility to work independently and in a remote environmentProficient in Excel, Word, PowerPoint, Outlook, and TeamsBA/BS in related field and 3 years of related experience; or an equivalent combination of education and work-related experience2+ years related experience in finance, sales, account management, and/or collections requiredTravel: Greater than 25% with some overnight travel requiredValid driver’s license required for this positionWhat benefits do we offer?
Medical, Dental, and Vision benefitsLife Insurance and Long-term disability plansFlexible Spending Account401K matchingEmployee Stock Ownership Program in a $18.2 Billion Company, plus company matchingWellness ProgramsMetro Tap Card and Metro-link Reimbursement (for Los Angeles, CA employees only)Discounts on Parks, Museums, Movie Tickets, and AttractionsEmployee Loan AssistanceAnnual Flu ShotPaid Vacations DaysPaid Sick daysPaid holidaysHGym (available in our Los Angeles, CA & Dallas, TX office)Rental Car Discounts, Dell Member Purchase ProgramUKG WalletAcknowledgement
We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.We are an equal opportunity employer and do not unlawfully discriminate in employment. No question on this application is used for the purpose of limiting or excluding any applicant from consideration for employment on a basis prohibited by local, state, or federal law. Equal access to employment, services, and programs is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the organization.
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Job Category : SalesRequisition Number : AREAM007961Posted : July 9, 2024Location : Hartford, CT | RemoteAbout Westlake Financial
Westlake Financial Services is the largest privately held auto finance company in the Nation. We are committed to growing and strengthening our organization by hiring the people that make Westlake World (our culture) what it is.Westlake inventory financing was established in 2013 as a division of Westlake Financial Services – the leading lender for independent and franchise dealerships. Founded as a way to provide both independent and franchise dealers inventory financing plan lines of credit; Westlake strives to suit any business’s needs. Westlake has financed over 190,000 vehicles for more than 3,000 dealerships in over 46 states. Our cutting-edge technology, customer service, unique partnerships, and flexible terms makes us the most dealer friendly inventory financing provider in the United States.What’s the role?
This position will be responsible for overseeing all sales activities and account development within the assigned region. The ideal candidate has to manage quality and consistency of product and service delivery.What you’ll do as our Area Manager?
Build and maintain relationships with customers, increasing their use of the line of credit, identifying and mitigating account risk and collections pre and post default.Grow the portfolio by collecting new dealer applications, including timely follow-up on new leads and referrals.Achieve goals and performance targets set by the company through daily production and activities with calls and visits to customers, collaborating with internal partners to drive revenue and maximize profitability through prudent account management, controlled growth, and risk mitigation.Educate customers on desired account and audit performance, self-service options, and best practices, coaching them to ensure compliance with company policies and expectations.Collect and analyze customer financial information and various internal reports, scorecards, and dashboards to assess and monitor dealer performance and address with the dealer as appropriate to drive growth and manage risk.Support the Risk department with post and pre-default risk mitigation.Serve as a fiduciary for the company including identifying and reporting to the company any material information or internal non-compliance with company policies, attempted or actual fraud upon the company or any other circumstance that may require identification and reporting to protect the company.Document notes and all activities and client interactions through various company CRMs as required by the company.Create synergies throughout all Hankey Group companies.Perform all other duties as assigned.The above statements are intended only to describe the general nature of the job and should not be construed as an all-inclusive list of position responsibilities.Qualities we look for in our Area Manager
Knowledge of the automotive industry (various sectors)Strong financial acumen with working knowledge of key financial tools and terminologyStrong presentation, verbal, and written communication skillsStrong interpersonal skills with ability to interact with clients, collaborate with internal team members, and external partners at various levels within the organizationStrong time management skills with ability to manage deadlinesStrong negotiation and collection skillsStrong analytical and problem-solving skillsAbility to work independently and in a remote environmentProficient in Excel, Word, PowerPoint, Outlook, and TeamsBA/BS in related field and 3 years of related experience; or an equivalent combination of education and work-related experience2+ years related experience in finance, sales, account management, and/or collections requiredTravel: Greater than 25% with some overnight travel requiredValid driver’s license required for this positionWhat benefits do we offer?
Medical, Dental, and Vision benefitsLife Insurance and Long-term disability plansFlexible Spending Account401K matchingEmployee Stock Ownership Program in a $18.2 Billion Company, plus company matchingWellness ProgramsMetro Tap Card and Metro-link Reimbursement (for Los Angeles, CA employees only)Discounts on Parks, Museums, Movie Tickets, and AttractionsEmployee Loan AssistanceAnnual Flu ShotPaid Vacations DaysPaid Sick daysPaid holidaysHGym (available in our Los Angeles, CA & Dallas, TX office)Rental Car Discounts, Dell Member Purchase ProgramUKG WalletAcknowledgement
We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.We are an equal opportunity employer and do not unlawfully discriminate in employment. No question on this application is used for the purpose of limiting or excluding any applicant from consideration for employment on a basis prohibited by local, state, or federal law. Equal access to employment, services, and programs is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the organization.
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