Motion Recruitment
Remote Service Desk Technician
Motion Recruitment, Phoenix, Arizona, United States, 85003
A food distribution company with locations around the US is currently looking for a Service Desk Technician to add to add to their growing team. This individual will be focused on taking inbound calls from their customers who are having technical issues with the companys internal proprietary systems. An ideal candidate will have excellent customer service skills, prior call center experience and some technical aptitude.Contract Duration: 6-12 monthsRequired Skills & Experience1+ years of technical support/customer service experiencePrior experience talking customer support callsAbility to relay highly technical information to less technical individualsExperience adapting in a fast-paced environmentAbility to meet deadlines and work under pressurePrior expeirence working with a ticketing system and documenting interactionsDesired Skills & Experience
Experience with Microsoft suite of toolsWhat You Will Be DoingTech Breakdown
100% Proprietary SystemsDaily Responsibilities
100% Customer SupportYou will receive the following benefits:
Medical Insurance - Four medical plans to choose from for you and your familyDental & Orthodontia BenefitsVision BenefitsHealth Savings Account (HSA)Health and Dependent Care Flexible Spending AccountsVoluntary Life Insurance, Long-Term & Short-Term Disability InsuranceHospital Indemnity Insurance401(k) including match with pre and post-tax optionsPaid Sick Time LeaveLegal and Identity Protection PlansPre-tax Commuter Benefit529 College Saver Plan
Motion Recruitment Partners (MRP) is an Equal Opportunity Employer, including Veterans/Disability/Women. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP's Employment Accommodation policy. Applicants need to make their needs known in advance.
Posted by:
Jordan Carbonell
Specialization:
Technical Support
Experience with Microsoft suite of toolsWhat You Will Be DoingTech Breakdown
100% Proprietary SystemsDaily Responsibilities
100% Customer SupportYou will receive the following benefits:
Medical Insurance - Four medical plans to choose from for you and your familyDental & Orthodontia BenefitsVision BenefitsHealth Savings Account (HSA)Health and Dependent Care Flexible Spending AccountsVoluntary Life Insurance, Long-Term & Short-Term Disability InsuranceHospital Indemnity Insurance401(k) including match with pre and post-tax optionsPaid Sick Time LeaveLegal and Identity Protection PlansPre-tax Commuter Benefit529 College Saver Plan
Motion Recruitment Partners (MRP) is an Equal Opportunity Employer, including Veterans/Disability/Women. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP's Employment Accommodation policy. Applicants need to make their needs known in advance.
Posted by:
Jordan Carbonell
Specialization:
Technical Support