Manhattan
Network Manager
Manhattan, Atlanta, Georgia, United States, 30383
We create possibilities that move life and commerce forward
Welcome to Manhattan Associates. Our supply chain commerce technology positively affects how people on six continents work, shop and live. If you want to tackle complex problems, push limits and redefine what's possible, you've come to the right place.
JOB SUMMARYThe Network Manager will manage and oversee the design, implementation, and maintenance of our global Cisco network and Microsoft Unified Communications (UC) infrastructure. The manager will coordinate with internal teams, business units, and leverage global third-party relationships to execute the deployment and optimization of cutting-edge network, wireless, and UC solutions. The manager will utilize a blend of solid Cisco networking and UC skills along with strategic thinking to drive network enhancements which enable a stable and high performing business environment. The manager will leverage their leadership experience to mentor network engineers and encourage technical advances in engineering capabilities.MINIMUM REQUIREMENTS5-7 years of technical experience using Cisco and Microsoft solutions3-5 years experience managing network and UC teams3-5 years experience managing network and UC projects, initiatives, and sprintsExcellent written and verbal communication skillsAbility to properly handle confidential or sensitive information with discretionEDUCATION REQUIREMENTSBachelor's degree or equivalent professional experienceCisco professional certification(s) preferred (eg. CCNP)Microsoft professional certification(s) preferred (ie. Microsoft 365 Certified)Principal Duties and ResponsibilitiesLead, mentor, and develop a team of global network and UC engineersOversee network projects, ensuring they are completed on time and within scopeManage and coordinate response efforts to network, wireless, voice/video performance and availability issuesEnsure seamless integration of Cisco network and Microsoft UC solutions with existing IT infrastructurePerform on-going assessments, optimizations, and upgrades of network infrastructureServe as a liaison with vendors and other third-party providersRemain informed of new network and UC developments and trendsManage team priorities, goals, and performance reviewsADDITIONAL CHARACTERISTICS & DUTIESResolve complex problems where the issues are difficult to identify, and facts may be insufficient or misleadingEmploy creative and innovative thinking to bring successful resolution to high-impact, complex problemsStrong knowledge of Cisco network technologies, such as Catalyst Center, Meraki, Wireless Lan Controllers, Cisco ISEStrong knowledge of Cisco network technologies, such as routing, L2/L3 switching, and DMVPNStrong knowledge of Microsoft Unified Communications technologies, such as Microsoft 365, Microsoft TeamsStrong knowledge of network and UC protocols (eg. EIGRP, OSPF, BGP, SIP, RTR, H.323)Strong knowledge of wireless configurations (eg. QoS, DSCP, WLAN, Fast Roaming, MTU, Authentication, Certificates)Serve as a technical mentor/career advisorDirect large, routine projects with significant impactUse judgment and discretion to determine work priorities#LI-GW1Committed to diversity and inclusion
At Manhattan, it's about more than just the work. From cultural celebrations to interest groups to volunteer opportunities, your true self is always welcome here. Our team members' backgrounds, experiences and perspectives add to us as a whole and make us unique. We are proudly an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a veteran. In the United States, Manhattan Associates participates in the Employment Eligibility Verification Program (E-Verify) operated by the Department of Homeland Security in partnership with the Social Security Administration. Participation in the E-Verify Program allows Manhattan to confirm the employment eligibility of all newly hired employees after the Employment Eligibility Verification Form (Form I-9) has been completed.
Welcome to Manhattan Associates. Our supply chain commerce technology positively affects how people on six continents work, shop and live. If you want to tackle complex problems, push limits and redefine what's possible, you've come to the right place.
JOB SUMMARYThe Network Manager will manage and oversee the design, implementation, and maintenance of our global Cisco network and Microsoft Unified Communications (UC) infrastructure. The manager will coordinate with internal teams, business units, and leverage global third-party relationships to execute the deployment and optimization of cutting-edge network, wireless, and UC solutions. The manager will utilize a blend of solid Cisco networking and UC skills along with strategic thinking to drive network enhancements which enable a stable and high performing business environment. The manager will leverage their leadership experience to mentor network engineers and encourage technical advances in engineering capabilities.MINIMUM REQUIREMENTS5-7 years of technical experience using Cisco and Microsoft solutions3-5 years experience managing network and UC teams3-5 years experience managing network and UC projects, initiatives, and sprintsExcellent written and verbal communication skillsAbility to properly handle confidential or sensitive information with discretionEDUCATION REQUIREMENTSBachelor's degree or equivalent professional experienceCisco professional certification(s) preferred (eg. CCNP)Microsoft professional certification(s) preferred (ie. Microsoft 365 Certified)Principal Duties and ResponsibilitiesLead, mentor, and develop a team of global network and UC engineersOversee network projects, ensuring they are completed on time and within scopeManage and coordinate response efforts to network, wireless, voice/video performance and availability issuesEnsure seamless integration of Cisco network and Microsoft UC solutions with existing IT infrastructurePerform on-going assessments, optimizations, and upgrades of network infrastructureServe as a liaison with vendors and other third-party providersRemain informed of new network and UC developments and trendsManage team priorities, goals, and performance reviewsADDITIONAL CHARACTERISTICS & DUTIESResolve complex problems where the issues are difficult to identify, and facts may be insufficient or misleadingEmploy creative and innovative thinking to bring successful resolution to high-impact, complex problemsStrong knowledge of Cisco network technologies, such as Catalyst Center, Meraki, Wireless Lan Controllers, Cisco ISEStrong knowledge of Cisco network technologies, such as routing, L2/L3 switching, and DMVPNStrong knowledge of Microsoft Unified Communications technologies, such as Microsoft 365, Microsoft TeamsStrong knowledge of network and UC protocols (eg. EIGRP, OSPF, BGP, SIP, RTR, H.323)Strong knowledge of wireless configurations (eg. QoS, DSCP, WLAN, Fast Roaming, MTU, Authentication, Certificates)Serve as a technical mentor/career advisorDirect large, routine projects with significant impactUse judgment and discretion to determine work priorities#LI-GW1Committed to diversity and inclusion
At Manhattan, it's about more than just the work. From cultural celebrations to interest groups to volunteer opportunities, your true self is always welcome here. Our team members' backgrounds, experiences and perspectives add to us as a whole and make us unique. We are proudly an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a veteran. In the United States, Manhattan Associates participates in the Employment Eligibility Verification Program (E-Verify) operated by the Department of Homeland Security in partnership with the Social Security Administration. Participation in the E-Verify Program allows Manhattan to confirm the employment eligibility of all newly hired employees after the Employment Eligibility Verification Form (Form I-9) has been completed.