IT TECHNICIAN

DescriptionPOSITION RESPONSIBILITIES:Manage, support and maintain: All computer/network components including servers, network equipment, wireless access points, cabling, printers and work stations Vendor Access Requests All system documentation control, print and maintain records (Access Database) Manage and secure software licenses Security camera systems Door readers and controller systems Phone systems Kronos clock systems All "Production Floor / Plant Floor Systems" Work with end users proposing new hardware and software solutions Test all hardware and software modifications before they are introduced into production Provide hardware and software diagnostics for network, hardware, and software issues Work with Department Managers on projects as required Assist the Automation Electronic and Instrumentation Team on related tasks as required Communicate Plant Systems Outages and Notices SKILLS/EXPERIENCE: Three years related experience Must have functional, working, and troubleshooting knowledge of: Citrix desktop / clientServer, Windows 8, Office 2010 & 2013. Cisco Network Switch cabling, connectivity, configurations and troubleshooting Phone systems experience desirable MCSE Certification is a plus, but not required A+ Certification is a plus, but not required Must have excellent communication skills both written and verbal Must have strong customer support abilities Must be willing to work in a plant / industrial environment Must be willing to travel as required to support additional plants EDUCATIONAL REQUIREMENT: High School Diploma/GED; Associates degree or two years of college coursework within specific subject related to position functions preferredEOE/Vets/Disabled