Motion Recruitment Partners LLC
Application Support Analyst
Motion Recruitment Partners LLC, Boston, Massachusetts, us, 02298
Application Support Analyst
Boston, MA
Hybrid
Contract
$50/hr - $58/hr
Duties and Responsibilities
Learn off-the-shelf applications largely via self-study, both from the users’ perspectives and the support team perspective
Work with users to resolve tiers 2 and 3 application or technical problems
Work with users to define business requirements; define and implement processes for these requirements
Perform systems testing on enhancements, upgrades, or modification projects
Prepare detailed report specifications for reports requested by users
Write and test requested reports utilizing Crystal Reports, SQL language, or other query tools
Train users on application functions, features and operations
Write or provide succinct production documentation as required
Troubleshoot and identify root cause analysis for systems issues
Minimum Experience and Required Skills
A Bachelor's degree in Computer Science or related field;
Four (4) years of experience in information systems programming and analysis including design, development, and implementation;
Three (3) years of experience working with relational data bases (Oracle or Microsoft SQL Server)
Three (3) years hands-on experience writing SQL queries with multiple tables;
Effective organizational and analytical skills
Hands-on experience with relational data bases
Hands-on experience with complex SQL queries
Ability to learn complex applications from both the user perspective and the administrative/”back end” perspective
You will receive the following benefits:
Medical Insurance - Four medical plans to choose from for you and your family
Dental & Orthodontia Benefits
Vision Benefits
Health Savings Account (HSA)
Health and Dependent Care Flexible Spending Accounts
Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
Hospital Indemnity Insurance
401(k) including match with pre and post-tax options
Paid Sick Time Leave
Legal and Identity Protection Plans
Pre-tax Commuter Benefit
529 College Saver Plan
Motion Recruitment Partners (MRP) is an Equal Opportunity Employer, including Veterans/Disability/Women. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP’s Employment Accommodation policy. Applicants need to make their needs known in advance.
Posted by: Tia Beckles
Specialization: Technical Support
Boston, MA
Hybrid
Contract
$50/hr - $58/hr
Duties and Responsibilities
Learn off-the-shelf applications largely via self-study, both from the users’ perspectives and the support team perspective
Work with users to resolve tiers 2 and 3 application or technical problems
Work with users to define business requirements; define and implement processes for these requirements
Perform systems testing on enhancements, upgrades, or modification projects
Prepare detailed report specifications for reports requested by users
Write and test requested reports utilizing Crystal Reports, SQL language, or other query tools
Train users on application functions, features and operations
Write or provide succinct production documentation as required
Troubleshoot and identify root cause analysis for systems issues
Minimum Experience and Required Skills
A Bachelor's degree in Computer Science or related field;
Four (4) years of experience in information systems programming and analysis including design, development, and implementation;
Three (3) years of experience working with relational data bases (Oracle or Microsoft SQL Server)
Three (3) years hands-on experience writing SQL queries with multiple tables;
Effective organizational and analytical skills
Hands-on experience with relational data bases
Hands-on experience with complex SQL queries
Ability to learn complex applications from both the user perspective and the administrative/”back end” perspective
You will receive the following benefits:
Medical Insurance - Four medical plans to choose from for you and your family
Dental & Orthodontia Benefits
Vision Benefits
Health Savings Account (HSA)
Health and Dependent Care Flexible Spending Accounts
Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
Hospital Indemnity Insurance
401(k) including match with pre and post-tax options
Paid Sick Time Leave
Legal and Identity Protection Plans
Pre-tax Commuter Benefit
529 College Saver Plan
Motion Recruitment Partners (MRP) is an Equal Opportunity Employer, including Veterans/Disability/Women. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP’s Employment Accommodation policy. Applicants need to make their needs known in advance.
Posted by: Tia Beckles
Specialization: Technical Support