Motion Recruitment
Application Support Analyst
Motion Recruitment, Boston, Massachusetts, us, 02298
Duties and Responsibilities
Learn off-the-shelf applications largely via self-study, both from the users' perspectives and the support team perspectiveWork with users to resolve tiers 2 and 3 application or technical problemsWork with users to define business requirements; define and implement processes for these requirementsPerform systems testing on enhancements, upgrades, or modification projectsPrepare detailed report specifications for reports requested by usersWrite and test requested reports utilizing Crystal Reports, SQL language, or other query toolsTrain users on application functions, features and operationsWrite or provide succinct production documentation as requiredTroubleshoot and identify root cause analysis for systems issuesMinimum Experience and Required Skills
A Bachelor's degree in Computer Science or related field;Four (4) years of experience in information systems programming and analysis including design, development, and implementation;Three (3) years of experience working with relational data bases (Oracle or Microsoft SQL Server)Three (3) years hands-on experience writing SQL queries with multiple tables;Effective organizational and analytical skillsHands-on experience with relational data basesHands-on experience with complex SQL queriesAbility to learn complex applications from both the user perspective and the administrative/"back end" perspective
You will receive the following benefits:
Medical Insurance - Four medical plans to choose from for you and your familyDental & Orthodontia BenefitsVision BenefitsHealth Savings Account (HSA)Health and Dependent Care Flexible Spending AccountsVoluntary Life Insurance, Long-Term & Short-Term Disability InsuranceHospital Indemnity Insurance401(k) including match with pre and post-tax optionsPaid Sick Time LeaveLegal and Identity Protection PlansPre-tax Commuter Benefit529 College Saver Plan
Motion Recruitment Partners (MRP) is an Equal Opportunity Employer, including Veterans/Disability/Women. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP's Employment Accommodation policy. Applicants need to make their needs known in advance.
Posted by:
Tia Beckles
Specialization:
Technical Support
Learn off-the-shelf applications largely via self-study, both from the users' perspectives and the support team perspectiveWork with users to resolve tiers 2 and 3 application or technical problemsWork with users to define business requirements; define and implement processes for these requirementsPerform systems testing on enhancements, upgrades, or modification projectsPrepare detailed report specifications for reports requested by usersWrite and test requested reports utilizing Crystal Reports, SQL language, or other query toolsTrain users on application functions, features and operationsWrite or provide succinct production documentation as requiredTroubleshoot and identify root cause analysis for systems issuesMinimum Experience and Required Skills
A Bachelor's degree in Computer Science or related field;Four (4) years of experience in information systems programming and analysis including design, development, and implementation;Three (3) years of experience working with relational data bases (Oracle or Microsoft SQL Server)Three (3) years hands-on experience writing SQL queries with multiple tables;Effective organizational and analytical skillsHands-on experience with relational data basesHands-on experience with complex SQL queriesAbility to learn complex applications from both the user perspective and the administrative/"back end" perspective
You will receive the following benefits:
Medical Insurance - Four medical plans to choose from for you and your familyDental & Orthodontia BenefitsVision BenefitsHealth Savings Account (HSA)Health and Dependent Care Flexible Spending AccountsVoluntary Life Insurance, Long-Term & Short-Term Disability InsuranceHospital Indemnity Insurance401(k) including match with pre and post-tax optionsPaid Sick Time LeaveLegal and Identity Protection PlansPre-tax Commuter Benefit529 College Saver Plan
Motion Recruitment Partners (MRP) is an Equal Opportunity Employer, including Veterans/Disability/Women. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP's Employment Accommodation policy. Applicants need to make their needs known in advance.
Posted by:
Tia Beckles
Specialization:
Technical Support