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Annuity Health

Systems/Network Admin - Hybrid

Annuity Health, Westmont, Illinois, United States, 60559


The Network System Administrator works in a fast-paced Revenue Cycle environment performing all phases of application systems analysis and design. Prepares detailed specifications from which all systems are designed, implemented, maintained. Designs, tests, documents, and debugs complex systems. Sets up, configures, and supports internal and/or external networks. Develops and maintains all systems, applications, security, and network configurations. Troubleshoots network performance issues and assists with disaster recovery plans. Recommends upgrades, patches, and new applications and equipment. Provides technical support and guidance to users.

Duties/Responsibilities

Design / Implement / Maintain / Administer / Ensure Cyber Security and compliance are maintainedDesign / Implement / Maintain / Administer Office 365 / Outlook 365 / other System applicationsDesign / Implement / Maintain / Administer Servers, Routers, Switches, other smart hardware systemsDesign / Implement / Maintain / Administer VMwareDesign / Implement / Maintain / Administer new software releases and system upgradesDesign / Implement / Maintain / Administer Active Directory (including systems and users)Design / Implement / Maintain / Administer Security Appliances (Firewall/VPN) [Paloalto]Monitor application operations and tune for optimal performance and respond to issuesResolve Software or Hardware related issues, implement fast resolutions to ensure up-timeEnsure all data is backed up securely and efficiently to ensure no data lossCreate/Update user manuals and FAQs for the applications and systems to ensure users understand how to use itAnalyze issues with application operations and propose solutionsCapacity planning including systems, storage, and user needsRespond to Helpdesk tickets by asking questions to determine the nature of the need or issueTakes ownership of and troubleshoot problems and follow through to resolutionDocument all procedures and configurationsWork as an effective team member to assist as neededPrompt resolution or escalation of issues as needed.All other duties as assigned by managementRequired Skills/Knowledge

Possesses a strong technical understanding of the various hardware, software and networking systems.Experience deploying and maintaining Windows based servers including Active DirectoryExperience in Paloalto hardware/network administrationExperience deploying and maintaining VMWareStrong knowledge of IT infrastructure and security concepts and principlesExtensive experience with VPN and firewall configuration, installation and administrationMicrosoft products and OS knowledge requiredAnalytical and critical thinking skills requiredAbility to multitask and meet deadlinesProject management and execution abilities requiredEducation/Experience

Associate degree in Information Systems or one year of directly related experience in IT Support, required

Salary Description

Starting $65,000