AFR Furniture Rental
Desktop Support Technician
AFR Furniture Rental, Pennsauken, New Jersey, us, 08110
Job Details
Level
Experienced
Job Location
Corporate - Pennsauken, NJ
Position Type
Full Time
Education Level
4 Year Degree
Salary Range
$65,000.00 - $75,000.00 Salary
Job Category
Information Technology Description
POSITION OVERVIEWWe are seeking a skilled and motivated Desktop Support / Desktop Deployment Technician to join our IT team. The ideal candidate will have a BA in Computer Science or Information Systems, with 2-5 years of relevant work experience. This role requires proficiency in Azure Active Directory, Intune, PowerShell, and Microsoft 365. The candidate must have hands-on experience with imaging Windows desktops and laptops using Autopilot, WDS/MDT, and/or SCCM. Help Desk experience and familiarity with ticketing systems such as Team Dynamix, Fresh Service, and Spiceworks are essential. IT certifications such as MD-102, AZ-900, CompTIA A+, Network+, or Security+ are a plus. Previous purchasing/ design experience in Events and Tradeshows preferred.RESPONSIBILITIESProvide desktop support to end-users, including troubleshooting hardware and software issues.
Deploy and image Windows desktops and laptops using Autopilot, WDS/MDT, and/or SCCM.
Manage and maintain Azure Active Directory and Intune environments.
Develop and execute PowerShell scripts for automation and system management.
Administer and support Microsoft 365 applications and services.
Respond to and resolve Help Desk tickets in a timely manner using systems such as Team Dynamix, Fresh Service, and Spiceworks.
Assist with the setup and configuration of new hardware and software.
Configure and support IOS, Android mobile devices and phones.
Maintain accurate documentation of IT processes and procedures.
Collaborate with other IT team members to ensure seamless IT operations.
Qualifications
QUALIFICATIONSBA in Computer Science, Information Systems, or a related field.
2-5 years of experience in desktop support and deployment.
Proficiency in Azure Active Directory, Intune, PowerShell, and Microsoft 365.
Experience with imaging Windows desktops and laptops using Autopilot, WDS/MDT, and/or SCCM.
Help Desk experience and familiarity with ticketing systems such as Team Dynamix, Fresh Service, and Spiceworks.
IT certifications such as MD-102, AZ-900, CompTIA A+, Network+, or Security+ are a plus.
SKILLSStrong critical thinking skills diligence.
Excellent communication people skills.
Ability to work independently and as part of a team.Ability to be on-call.High level of integrity and ability to handle confidential information with discretion
The statements mentioned here are intended to describe the general functions of the position. This is not intended to be an exhaustive list of all the responsibilities and skills of personnel classified for this position. This job description does not restrict management's right to assign or reassign duties and responsibilities at any time. It is subject to change and does not include all responsibilities and conditions. The employee should inform their supervisor of any changes. This document is not a contract of employment.AMERICAN FURNITURE RENTAL, INC. is an EEO/Affirmative Action Employer. We proudly uphold EEO and Affirmative Action principles, ensuring an inclusive workplace where every individual is valued and no one is discriminated against based on age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability, or any other legally protected status
Level
Experienced
Job Location
Corporate - Pennsauken, NJ
Position Type
Full Time
Education Level
4 Year Degree
Salary Range
$65,000.00 - $75,000.00 Salary
Job Category
Information Technology Description
POSITION OVERVIEWWe are seeking a skilled and motivated Desktop Support / Desktop Deployment Technician to join our IT team. The ideal candidate will have a BA in Computer Science or Information Systems, with 2-5 years of relevant work experience. This role requires proficiency in Azure Active Directory, Intune, PowerShell, and Microsoft 365. The candidate must have hands-on experience with imaging Windows desktops and laptops using Autopilot, WDS/MDT, and/or SCCM. Help Desk experience and familiarity with ticketing systems such as Team Dynamix, Fresh Service, and Spiceworks are essential. IT certifications such as MD-102, AZ-900, CompTIA A+, Network+, or Security+ are a plus. Previous purchasing/ design experience in Events and Tradeshows preferred.RESPONSIBILITIESProvide desktop support to end-users, including troubleshooting hardware and software issues.
Deploy and image Windows desktops and laptops using Autopilot, WDS/MDT, and/or SCCM.
Manage and maintain Azure Active Directory and Intune environments.
Develop and execute PowerShell scripts for automation and system management.
Administer and support Microsoft 365 applications and services.
Respond to and resolve Help Desk tickets in a timely manner using systems such as Team Dynamix, Fresh Service, and Spiceworks.
Assist with the setup and configuration of new hardware and software.
Configure and support IOS, Android mobile devices and phones.
Maintain accurate documentation of IT processes and procedures.
Collaborate with other IT team members to ensure seamless IT operations.
Qualifications
QUALIFICATIONSBA in Computer Science, Information Systems, or a related field.
2-5 years of experience in desktop support and deployment.
Proficiency in Azure Active Directory, Intune, PowerShell, and Microsoft 365.
Experience with imaging Windows desktops and laptops using Autopilot, WDS/MDT, and/or SCCM.
Help Desk experience and familiarity with ticketing systems such as Team Dynamix, Fresh Service, and Spiceworks.
IT certifications such as MD-102, AZ-900, CompTIA A+, Network+, or Security+ are a plus.
SKILLSStrong critical thinking skills diligence.
Excellent communication people skills.
Ability to work independently and as part of a team.Ability to be on-call.High level of integrity and ability to handle confidential information with discretion
The statements mentioned here are intended to describe the general functions of the position. This is not intended to be an exhaustive list of all the responsibilities and skills of personnel classified for this position. This job description does not restrict management's right to assign or reassign duties and responsibilities at any time. It is subject to change and does not include all responsibilities and conditions. The employee should inform their supervisor of any changes. This document is not a contract of employment.AMERICAN FURNITURE RENTAL, INC. is an EEO/Affirmative Action Employer. We proudly uphold EEO and Affirmative Action principles, ensuring an inclusive workplace where every individual is valued and no one is discriminated against based on age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability, or any other legally protected status