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City and County of San Francisco

Epic-Certified Senior IS Business Analyst DPH PBT 1053

City and County of San Francisco, San Francisco, California, United States, 94199


Company DescriptionThe Department of Public Health prioritizes equitable and inclusive access to quality healthcare for its community and values the importance of diversity in its workforce. All employees at the Department of Public Health work to advance equity, inclusion, and diversity with a specific lens and focus on race, ethnicity, gender, sex, sexuality, disability, and immigration status.The Department of Public Health’s Population Health Division is accepting applications for 4 Senior Information Systems Business Analysts to join the Epic Maintenance & Support Team and help design, develop, implement, maintain, optimize and support DPH's unified electronic health record solution.Annual Salary Range:

$125,086 - $157,378Position Type:

Permanent Civil Service PBT-1053-146454Application:Opened - 9/19/2024Deadline - On or after 9/29/2024Job DescriptionThe Epic Application Teams are responsible for designing, implementing, testing, and supporting the clinical and financial aspects of the San Francisco Department of Public Health Electronic Health Record. This includes integration and interoperability with other third-party clinical and financial systems and devices. The ideal candidate will have an understanding of the use of Electronic Health Records in the hospital and outpatient areas.Duties Include:Supporting the design, implementation, support, and optimization of the EPIC enterprise Electronic Health Record (EHR) for the San Francisco Department of Public Health.Collecting information from departments, clinicians, health workers, vendors, and internal and external customers regarding electronic system development, implementation, issues, recommendations, and utilization of best practices.Translating functional requirements into application builds as a member of a multi-disciplinary team.Communicating effectively both orally and in writing with a diverse set of clients.Establishing and maintaining good working relations with department personnel, staff, vendors, peers, and management.Maintaining all system configuration and build parameters for application modules.Using logic and analysis to solve computer and application module problems.Exercising judgment, decisiveness, and creativity in an environment subject to frequent change.Researching, analyzing, and developing proposed solutions for regulatory requirements.Preparing test plans, documentation, and training materials; working with vendors to prepare technical specifications and scopes of work.Prioritizing competing requests for services.Application module optimization in conjunction with stakeholders.Project management of small projects.Managing critical timelines effectively.Managing communication between applications.Application/module implementation and testing.Clearly documenting work and adhering to change control procedures.Maintaining and updating Service Now, Sherlock, Orion, Nova, or other EPIC build trackers or EPIC project plans.Performing other duties as assigned per the City’s job specifications.QualificationsRequired Before Applying:EPIC certification*An associate degree in business administration, public administration, information systems, economics, finance, computer science or a closely related field from an accredited college or university OR its equivalent in terms of total course credits/units.Three (3) years in the information systems field, including system analysis, business process design, development and implementation of business application solutions or IT project management.Additional experience may substitute for the required degree on a year-for-year basis (up to a maximum of two (2) years).Completion of the 1010 Information Systems Trainee Program may be substituted for the required degree.Desirable Qualifications:Knowledge of healthcare workflows: hospital-based care & administration, outpatient care and administration, OR revenue cycle administration.Understanding of a wide array of integration points including but not limited to utilizing standards such as HL7, CCDA, & FHIR APIs.Information Technology change control policies & procedures.Knowledge of flow diagramming applications: Visio.Knowledge of collaboration platforms: Microsoft Teams & SharePoint.Important Note:

Please make sure it is absolutely clear in your application exactly how you meet the minimum qualifications. Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process.Selection Procedures:Epic Certification (Weight: Qualifying)Minimum Qualification Questionnaire (Weight: Qualifying)Examination (Weight: 100%)How to Apply:Applications for City and County of San Francisco jobs are only accepted through an online process. Visit

careers.sf.gov

and begin the application process.Condition of Employment:

All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment.The City and County of San Francisco encourages women, minorities and persons with disabilities to apply.

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