Technical Pre-Sales Manager - Ocean Structure Design Software

Job Description

Join our team and help us deliver cutting-edge software solutions for the marine, offshore and renewables industries to our customers

Local Unit & Position Description

Product Line Renewables & Ocean Structures builds and distributes engineering software. Our mission is to "empower the world's professionals to accelerate the energy transition, and sustainable use of the ocean", and we aim "to be the most trusted engineering and digitalization partner, bringing value through our customer experience focus". Our portfolio of software products includes a combination of successful industry favorites like Sesam, Bladed, and Nauticus Machinery, with new products, WindFarmer and SolarFarmer.

Our Product Line is part of the DNV - Digital Solutions business area, built up of cross functional teams within a collaborative cross functional organization business unit within the Renewables & Ocean Structures Product Line..

The Technical Pre-Sales Manager will work in collaboration with our existing sales team, focusing on DNV's client facing technical engagement when identifying leads, proactive participation as required during the sales process and customer's software implementation with the main focus being within the Americas Region market.

The focus of this position is on our Sesam software and requires a strong demonstrable background in Offshore Structures design (preferably Fixed) in either oil & gas or renewables being a pre-requisite for this role. An appreciation of the commercial aspects of the sales process is also vita, therefore being able to present product value to our clients from a technical standpoint.

This role will lead by example and build strong relationships with their client peers and internally with the wider regional commercial and product team teams, along with global functions, and have a natural ability to engage clients at all levels of their engineering organization is a must.

This position is an excellent opportunity to develop your commercial skills and further enhance your technical knowledge, with an anticipation that this would lead to a strong career progression within DNV.

This role will report to the Head of Sales.

What you will do:

• Be a fully integrated member of the sales team, working in close collaboration and in parallel to the Sales Managers, leading the technical aspects of client discussions for our Sesam product for both new and existing clients
• Coordinate and collaborate with technical colleagues in the Support Team, Product Line and Product Centre where necessary
• Lead product presentation, software demonstrations and workshops with clients
• Define the scope of products to be offered based on client requirements, contribute to the development of proposal documents and look to answer / coordinate the collation of more in-depth responses to client technical queries
• Contribute to the development of the technical aspects of the sales strategies
• Work towards joint KPI's held with the associated Sales Managers
• Provide technical voice of the customer feedback and insights to the Product Managers and Product Marketing teams to ensure continuous improvement in our offerings
• Ensure the customer has successful product implementation and the associated value creation by ensuring optimal utilization of the software's capabilities before handing over to our support team
• Hold scheduled technical check-ins with our clients with the aim to ensure customer satisfaction and identify potential up sales opportunities
• Create and present technical papers / sit on technical panels at conferences
• Increase the exposure and market knowledge of DNV's Sesam product with focus on the offshore wind and oil and gas domains
• Develop long standing, resilient client relationships which lead to a win-win scenario for both them and DNV
• Be an integral part of the wider commercial team
• Be the go-to person for Sales Managers for technical questions
• Run ad-hoc client workshops and training courses

Responsibilities

• A stimulating and diverse work environment with opportunities for professional growth and development - learn from highly skilled colleagues and customers
• A supportive and friendly team of experts and innovators
• A chance to make a positive impact on the world by advancing the sustainability of the marine, offshore oil and gas and wind sectors
• Generous paid time off (vacation, sick days, company holidays, personal days)
• Multiple Medical and Dental benefit plans to choose from, Vision benefits
• Spending accounts - FSA, Dependent Care, Commuter Benefits, company-seeded HSA
• Employer-paid, therapist-led, virtual care services through Talkspace
• 401(k) with company match
• Company provided life insurance, short-term, and long-term disability benefits
• Education reimbursement program
• Flexible work schedule with hybrid/remote opportunities
• Charitable Matched Giving and Volunteer Rewards through our Impact Program
• Volunteer time off (VTO) paid by the company
• Career advancement opportunities

**Benefits vary based on position, tenure, location, and employee election**

How We Do It

We Care, We Dare, We Share

DNV is a proud equal-opportunity employer committed to building an inclusive and diverse workforce. All employment is decided on the basis of qualifications, merit, or business need, without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

DNV is committed to ensuring equal employment opportunity, including providing reasonable accommodations to individuals with a disability. US applicants with a physical or mental disability who require a reasonable accommodation for any part of the application or hiring process may contact the North America Recruitment Department ([redacted]). Information received relating to accommodations will be addressed confidentially.

DNV is proud to announce being named one of Houston's best places to work in the 2022 Houston Business Journal - Best Places to Work competition.

For more information
https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal

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Diversity and inclusion in everything we do every day - DNV

Meet our employees - DNV

About DNV

DNV Careers

Please visit our website at www.dnv.com

Qualifications

What is required:

• A minimum Master's Degree in Structural / Marine Engineering or Naval Architecture (or associated), with real world industry experience
• Hands-on experience with the DNV's Sesam software tools or similar industry tools
• Have strong technical knowledge and experience in offshore (fixed) structural design and / or transport & installation
• A customer-oriented and collaborative mindset, where customer value is the key driver
• Excellent communication and presentation skills, both verbal and written, able to communicate to a small client group or present a paper at a conference
• Have a commercial mindset or a strong eagerness to learn
• A willingness to travel to meet clients and attend events as required
• Courage to make qualified independent decisions
• Strong written and verbal English communication skills (Spanish or Portuguese also being advantageous)
• Flexibility - this role will require a proactive approach with the ability to prioritize tasks to ensure the best possible customer experience in a timely manner
• We conduct pre-employment drug and background screening

What is Preferred:

• Have worked in a multi-cultural / multinational fast paced environment
• A track record in a similar pre-sales position with quantifiable achievements
• Demonstrable history of working remotely with associated reporting line.
• Experience of Salesforce or other CRM application
• Driving license.

*Immigration-related employment benefits, for example visa sponsorship, are not available for this position*