Coconino County, AZ
Animal Services Officer I/II/III- Health and Human Services (0924)
Coconino County, AZ, Flagstaff, Arizona, United States, 86004
Salary:
Depends on Qualifications
Location :
Flagstaff, AZ
Job Type:
Regular Full Time
Job Number:
0804270
Department:
Health and Human Services
Opening Date:
09/11/2024
Closing Date:
10/4/2024 5:00 PM Arizona
Nature of Work
At Coconino County, public service matters. Our dedication to public service promotes a culture that elicits employee growth, cultivates inspiration, and creates future leaders by empowering employees to solve internal and external customer needs and exceed customer service expectations. As an award-winning organization with high regard for cultural diversity and the positive contributions of the many thriving cultures within our county, our nation, and our society, Coconino County leads a variety of initiatives that celebrate diversity; from our Annual Diversity Day, and monthly Heritage Lunch & Learns, to book clubs, and professional development academies which target diverse workforce segments. Coconino County's respect for diversity is shared throughout the organization. Be part of this optimistic, innovative team where outstanding customer service creates dynamic solutions and engages leadership at every level.
Under general supervision, performs work of moderate difficulty in the regulatory program enforcing laws and ordinances concerning Animal Services and rabies control; performs related work as assigned. These positions require 100% in-person work.
Please note: Starting salary is dependent on qualifications and position offered.Starting hiring range is as follows:
Animal Service Officer I:$45,560.25Animal Service Officer II:$49,116.01Animal Service Officer III: $52,889.28
Typical Duties
A
ANIMAL SERVICES OFFICER IINTRODUCTION:
This is an uncertified position that will be expected to learn and execute the skills and responsibilities of an Animal Services Officer. This position will work closely with an Animal Services Officer II and III to learn all aspects of the job for a minimum of six months and may be eligible to move into the higher level position after a year of experience.
TYPICAL DUTIES:
(Illustrative Only)Under supervision, provide information to the public on animal behavior of domestic animals and wildlifeUnder supervision,assist other agencies in capturing and/or retrieving potential rabid animals, domestic and wildlife, and prepare specimens for rabies analysisUnder supervision, manage bite cases involving domestic animals (exposed to wildlife) and humans (exposed to domestic animals and wildlife), including overseeing quarantine observation for CDC recommended timeframesUnder supervision, know the geographic layout of the entire county to perform routine patrols to ensure public health and safety, animal welfare, and compliance with County ordinancesUnder supervision, respond to, investigate, and document allegations of non-compliance of state and county ordinancesUnder supervision,negotiate compliance with involved parties, who may be hostileUnder supervision, know county ordinances and state laws pertaining to Animal Services and where to find themUnder supervision,properly enforce state laws and county ordinances addressing animal welfare and animal behaviorUnder supervision,properly conduct interviews with witnesses and prepare reports, along with gathering evidence pertinent to investigations and deciding if the evidence warrants a verbal/written warning or criminal citationUnder supervision,properly appear in court as a witness to present evidence collected during investigations and testify on behalf of the CountyUnder supervision,generate accurate and precise reports for all calls received and enter accurate data into the databaseUnder supervision,respond in a timely manner to federal, state, county, and city commissioned law enforcement officers' requests for assistance in potentially life-threatening and hazardous situations where animals are presentUnder supervision,professionally work closely with related agencies and organizations to ensure efficient and effective serviceUnder supervision,learn methods on chemical immobilization for potentially rabid, sick, and aggressive animals as well as animals that pose a threat to the public that have alluded other trapping methodsUnder supervision,provides emergency evacuation for animals within the County during a disasterUnder supervision,conduct annual inspections of all kennels and pet shops within the CountyUnder supervision,provide emergency after-hours on-call coverage 365 days a year, including holidaysUnder supervision,performs related duties as assignedANIMAL SERVICES OFFICER IITYPICAL DUTIES:
(Illustrative Only)Performs all duties of an Animal Services Officer I in an effective and precise mannerProvides information to the public on animal behavior of domestic animals and wildlifeActs as lead representative for rabies control in Northern ArizonaAssists other agencies in capturing and/or retrieving potential rabid animals, domestic and wildlife, and prepares specimens for rabies analysisManages bite cases involving domestic animals (exposed to wildlife) and humans (exposed to domestic animals and wildlife), including overseeing quarantine observation for CDC recommended timeframesPatrols the entire County to ensure public health and safety, animal welfare, and compliance with County ordinancesResponds to, investigates, and documents allegations of non-compliance of state and county ordinancesNegotiates compliance with involved parties, who may be hostileEnforces state laws and county ordinances addressing animal welfare and animal behaviorInterviews witnesses and prepares reports along with gathering evidence pertinent to investigations and decides if evidence warrants a verbal/written warning or criminal citation,Appears in court as a witness to present evidence collected during investigations and testifies on behalf of the CountyGenerates accurate and precise reports for all calls received and enters accurate data into the databaseResponds in a timely manner to federal, state, county, and city commissioned law enforcement officers' requests for assistance in potentially life-threatening and hazardous situations where animals are presentWorks closely with related agencies and organizations to ensure efficient and effective serviceChemically immobilize potentially rabid, sick, and aggressive animals as well as animals that pose a threat to the public that have alluded other trapping methodsProvides emergency evacuation for animals within the County during a disasterPerforms annual inspections of all kennels and pet shops within the CountyProvides emergency after-hours on-call coverage a minimum of 2 days per week from 5:30 pm to 7:00 am the following morning, 365 days a year, including holidaysPerforms related duties as assignedANIMAL SERVICES OFFICER IIITYPICAL DUTIES:
(Illustrative Only)Performs all duties of an Animal Services Officer IISpecializes and leads complex rabies case investigations and offers additional support to the Animal Services Officers and health care providersSpecializes and maintains all Animals Services Officers' chemical immobilization training documentation, purchasing, and controlling of nonscheduled drugs used for immobilizing animalsSpecializes in animal behavior, wildlife, or other related topicsOversees and conducts yearly checks on all Animal Services Officers' equipment. Provides a list of needed or replacement equipment to Animal Services SupervisorSpecializes in addressing problems with the Animal Services' databaseSpecializes and provides CEU training opportunities for all Animal Services Officers and ensures the required 12 units are met and documented before the evaluation periodSpecializes and provides report writing reviews to Animal Services OfficersSpecializes and provides education to the public, both individually and in group settings, regarding county ordinances, state laws, and abatement of vectors to prevent the spread of zoonotic diseasesPerforms related duties as assignedMinimum Qualifications
ANIMAL SERVICES OFFICER IMINIMUM QUALIFICATIONS:A High School Diploma or GED and one year of work experience; OR, any equivalent combination of training, education, or experience that demonstrates the ability to perform the duties of the position.
ANIMAL SERVICES OFFICER IIMINIMUM QUALIFICATIONS:One year of experience working in a regulatory field, an animal services program, or law enforcement; OR any equivalent combination of training, education, or experience which demonstrates the ability to perform the duties of the position.
ANIMAL SERVICES OFFICER IIIMINIMUM QUALIFICATIONS:Two years of experience working in a regulatory field, an animal services program, or law enforcement; OR, any equivalent combination of training, education, or experience that demonstrates the ability to perform the duties of the position.
All Positions:ADDITIONAL REQUIREMENTS:Must pass a background check, obtain an Arizona driver's license by date of hire, and maintain it throughout employment. The final job offer will be contingent upon a satisfactory background check and 5-year Arizona Motor Vehicle Report.Attend and successfully pass the National Animal Control Association's (NACA) Level I, II, and III training within the first year of employment.
Pre-exposure Rabies vaccines are required and provided through the County per Animal Management Policy 2018-04.
The
ideal candidate
thrives in a self-directed position, is an excellent communicator with high service skills and emotional intelligence, possesses strong technical writing skills, detailed oriented and solution-focused with experience conducting investigations.
Preferred Qualifications : At least one year of experience working in a regulatory field, an animal services program, or law enforcement, experience interpreting and applying laws and ordinances and bilingual in Spanish.
These positions are non-exempt from overtime.These positions are safety sensitive.Knowledge, Skills and Abilities
Working knowledge of:
Habits and characteristics of animals,Symptoms of animal health problems,Rabies protocols for wildlife, domestic animals, and humans,Protocol for bite case quarantines,Ability to interpret and enforce state and county laws associated with domestic animals, kennels, shelters, and pet shops.County geography.
Skill in:
Apprehending animals,Problem-solving,Written and verbal communications,Interpreting and applying the laws and ordinances regarding animal services and rabies control,Conducting thorough investigations involving cruelty, dogs at large, aggressive dogs at large, dog bites, wildlife interactions, barking dogs, and other complaints,Use, care, and maintenance of animal services equipment and supplies.
Ability to :
Respond quickly and appropriately to emergency and stressful situations,Work independently,Conduct thorough and professional investigations and prepare accurate reports,Interpret and apply animal service regulations,Establish and maintain effective working relationships with co-workers, other agencies, and the public,Work safely and support the culture of workplace safety.Follow written and verbal instructions,Communicate effectively verbally and in writing,Work safely and support the culture of workplace safety,Interact considerately and professionally with the public and coworkers,Read and follow Google Maps,The knowledge and ability to utilize computers and related technology efficiently and learn new software programs quickly,Effectively lift 60 pounds.
Coconino County is an Equal Opportunity Employer.AmeriCorps, Peace Corps and other national service alumni are encouraged to apply.
Employee Benefits
Coconino County offers a comprehensive employee benefitspackage to regular employees working 30 or more hours per week that includes:
(Regular Part Time employees receive some benefits on a pro-rated basis. Temporary and Seasonal employees do not receive benefits. Elected officials are not eligible for vacation and sick leave.)
Vacation/Annual LeaveSick Leave10 Holidays Per YearHealth Care InsuranceDental PlanVision PlanGroup Life InsurancePre-Tax Deduction PlanSick Leave Conversion PlanPersonal Day Purchase ProgramVacation Sell Back ProgramTuition Reimbursement ProgramWellness ProgramLong-Term DisabilityArizona State Retirement SystemEmployee Assistance ProgramOn-going Training OpportunitiesFree bus transportation/ EcoPass bus passElective Coverage
Dependent Medical, Dental, and VisionSupplemental Life (for employees & dependents)Flexible Spending AccountHealth Savings AccountTax-deferred investment programAccidental and Disability InsuranceShort Term Disability
01
If hired as an Animal Services Officer, you will be required to receive pre-exposure rabies vaccines. This is because officers frequently handle animals that may be rabid or exposed to rabies. Are there any reasons why you would not be able to receive these vaccinations?
02
Animal Services Officers work rotating shifts that change every eight weeks. They are also required to work holidays, weekends, and be on call after hours for emergency calls. Are you able to fulfill these requirements and if not, please explain why not?
03
Animal Services Officers frequently respond to requests from law enforcement to remove animals from accident scenes. For example, you might arrive at a scene where two vehicles have collided head-on and one of the drivers is deceased. There are aggressive or protective dogs guarding the body, how would you proceed in this situation?
04
Animal Services Officers are required to write clear, concise, and accurate reports. These reports may be used in legal proceedings, and all reports are public record. If invited for an in-person interview, you may be asked to demonstrate your writing skills. Please describe your experience with technical or report writing.
05
Please describe your experience working with animals.
Required Question
Depends on Qualifications
Location :
Flagstaff, AZ
Job Type:
Regular Full Time
Job Number:
0804270
Department:
Health and Human Services
Opening Date:
09/11/2024
Closing Date:
10/4/2024 5:00 PM Arizona
Nature of Work
At Coconino County, public service matters. Our dedication to public service promotes a culture that elicits employee growth, cultivates inspiration, and creates future leaders by empowering employees to solve internal and external customer needs and exceed customer service expectations. As an award-winning organization with high regard for cultural diversity and the positive contributions of the many thriving cultures within our county, our nation, and our society, Coconino County leads a variety of initiatives that celebrate diversity; from our Annual Diversity Day, and monthly Heritage Lunch & Learns, to book clubs, and professional development academies which target diverse workforce segments. Coconino County's respect for diversity is shared throughout the organization. Be part of this optimistic, innovative team where outstanding customer service creates dynamic solutions and engages leadership at every level.
Under general supervision, performs work of moderate difficulty in the regulatory program enforcing laws and ordinances concerning Animal Services and rabies control; performs related work as assigned. These positions require 100% in-person work.
Please note: Starting salary is dependent on qualifications and position offered.Starting hiring range is as follows:
Animal Service Officer I:$45,560.25Animal Service Officer II:$49,116.01Animal Service Officer III: $52,889.28
Typical Duties
A
ANIMAL SERVICES OFFICER IINTRODUCTION:
This is an uncertified position that will be expected to learn and execute the skills and responsibilities of an Animal Services Officer. This position will work closely with an Animal Services Officer II and III to learn all aspects of the job for a minimum of six months and may be eligible to move into the higher level position after a year of experience.
TYPICAL DUTIES:
(Illustrative Only)Under supervision, provide information to the public on animal behavior of domestic animals and wildlifeUnder supervision,assist other agencies in capturing and/or retrieving potential rabid animals, domestic and wildlife, and prepare specimens for rabies analysisUnder supervision, manage bite cases involving domestic animals (exposed to wildlife) and humans (exposed to domestic animals and wildlife), including overseeing quarantine observation for CDC recommended timeframesUnder supervision, know the geographic layout of the entire county to perform routine patrols to ensure public health and safety, animal welfare, and compliance with County ordinancesUnder supervision, respond to, investigate, and document allegations of non-compliance of state and county ordinancesUnder supervision,negotiate compliance with involved parties, who may be hostileUnder supervision, know county ordinances and state laws pertaining to Animal Services and where to find themUnder supervision,properly enforce state laws and county ordinances addressing animal welfare and animal behaviorUnder supervision,properly conduct interviews with witnesses and prepare reports, along with gathering evidence pertinent to investigations and deciding if the evidence warrants a verbal/written warning or criminal citationUnder supervision,properly appear in court as a witness to present evidence collected during investigations and testify on behalf of the CountyUnder supervision,generate accurate and precise reports for all calls received and enter accurate data into the databaseUnder supervision,respond in a timely manner to federal, state, county, and city commissioned law enforcement officers' requests for assistance in potentially life-threatening and hazardous situations where animals are presentUnder supervision,professionally work closely with related agencies and organizations to ensure efficient and effective serviceUnder supervision,learn methods on chemical immobilization for potentially rabid, sick, and aggressive animals as well as animals that pose a threat to the public that have alluded other trapping methodsUnder supervision,provides emergency evacuation for animals within the County during a disasterUnder supervision,conduct annual inspections of all kennels and pet shops within the CountyUnder supervision,provide emergency after-hours on-call coverage 365 days a year, including holidaysUnder supervision,performs related duties as assignedANIMAL SERVICES OFFICER IITYPICAL DUTIES:
(Illustrative Only)Performs all duties of an Animal Services Officer I in an effective and precise mannerProvides information to the public on animal behavior of domestic animals and wildlifeActs as lead representative for rabies control in Northern ArizonaAssists other agencies in capturing and/or retrieving potential rabid animals, domestic and wildlife, and prepares specimens for rabies analysisManages bite cases involving domestic animals (exposed to wildlife) and humans (exposed to domestic animals and wildlife), including overseeing quarantine observation for CDC recommended timeframesPatrols the entire County to ensure public health and safety, animal welfare, and compliance with County ordinancesResponds to, investigates, and documents allegations of non-compliance of state and county ordinancesNegotiates compliance with involved parties, who may be hostileEnforces state laws and county ordinances addressing animal welfare and animal behaviorInterviews witnesses and prepares reports along with gathering evidence pertinent to investigations and decides if evidence warrants a verbal/written warning or criminal citation,Appears in court as a witness to present evidence collected during investigations and testifies on behalf of the CountyGenerates accurate and precise reports for all calls received and enters accurate data into the databaseResponds in a timely manner to federal, state, county, and city commissioned law enforcement officers' requests for assistance in potentially life-threatening and hazardous situations where animals are presentWorks closely with related agencies and organizations to ensure efficient and effective serviceChemically immobilize potentially rabid, sick, and aggressive animals as well as animals that pose a threat to the public that have alluded other trapping methodsProvides emergency evacuation for animals within the County during a disasterPerforms annual inspections of all kennels and pet shops within the CountyProvides emergency after-hours on-call coverage a minimum of 2 days per week from 5:30 pm to 7:00 am the following morning, 365 days a year, including holidaysPerforms related duties as assignedANIMAL SERVICES OFFICER IIITYPICAL DUTIES:
(Illustrative Only)Performs all duties of an Animal Services Officer IISpecializes and leads complex rabies case investigations and offers additional support to the Animal Services Officers and health care providersSpecializes and maintains all Animals Services Officers' chemical immobilization training documentation, purchasing, and controlling of nonscheduled drugs used for immobilizing animalsSpecializes in animal behavior, wildlife, or other related topicsOversees and conducts yearly checks on all Animal Services Officers' equipment. Provides a list of needed or replacement equipment to Animal Services SupervisorSpecializes in addressing problems with the Animal Services' databaseSpecializes and provides CEU training opportunities for all Animal Services Officers and ensures the required 12 units are met and documented before the evaluation periodSpecializes and provides report writing reviews to Animal Services OfficersSpecializes and provides education to the public, both individually and in group settings, regarding county ordinances, state laws, and abatement of vectors to prevent the spread of zoonotic diseasesPerforms related duties as assignedMinimum Qualifications
ANIMAL SERVICES OFFICER IMINIMUM QUALIFICATIONS:A High School Diploma or GED and one year of work experience; OR, any equivalent combination of training, education, or experience that demonstrates the ability to perform the duties of the position.
ANIMAL SERVICES OFFICER IIMINIMUM QUALIFICATIONS:One year of experience working in a regulatory field, an animal services program, or law enforcement; OR any equivalent combination of training, education, or experience which demonstrates the ability to perform the duties of the position.
ANIMAL SERVICES OFFICER IIIMINIMUM QUALIFICATIONS:Two years of experience working in a regulatory field, an animal services program, or law enforcement; OR, any equivalent combination of training, education, or experience that demonstrates the ability to perform the duties of the position.
All Positions:ADDITIONAL REQUIREMENTS:Must pass a background check, obtain an Arizona driver's license by date of hire, and maintain it throughout employment. The final job offer will be contingent upon a satisfactory background check and 5-year Arizona Motor Vehicle Report.Attend and successfully pass the National Animal Control Association's (NACA) Level I, II, and III training within the first year of employment.
Pre-exposure Rabies vaccines are required and provided through the County per Animal Management Policy 2018-04.
The
ideal candidate
thrives in a self-directed position, is an excellent communicator with high service skills and emotional intelligence, possesses strong technical writing skills, detailed oriented and solution-focused with experience conducting investigations.
Preferred Qualifications : At least one year of experience working in a regulatory field, an animal services program, or law enforcement, experience interpreting and applying laws and ordinances and bilingual in Spanish.
These positions are non-exempt from overtime.These positions are safety sensitive.Knowledge, Skills and Abilities
Working knowledge of:
Habits and characteristics of animals,Symptoms of animal health problems,Rabies protocols for wildlife, domestic animals, and humans,Protocol for bite case quarantines,Ability to interpret and enforce state and county laws associated with domestic animals, kennels, shelters, and pet shops.County geography.
Skill in:
Apprehending animals,Problem-solving,Written and verbal communications,Interpreting and applying the laws and ordinances regarding animal services and rabies control,Conducting thorough investigations involving cruelty, dogs at large, aggressive dogs at large, dog bites, wildlife interactions, barking dogs, and other complaints,Use, care, and maintenance of animal services equipment and supplies.
Ability to :
Respond quickly and appropriately to emergency and stressful situations,Work independently,Conduct thorough and professional investigations and prepare accurate reports,Interpret and apply animal service regulations,Establish and maintain effective working relationships with co-workers, other agencies, and the public,Work safely and support the culture of workplace safety.Follow written and verbal instructions,Communicate effectively verbally and in writing,Work safely and support the culture of workplace safety,Interact considerately and professionally with the public and coworkers,Read and follow Google Maps,The knowledge and ability to utilize computers and related technology efficiently and learn new software programs quickly,Effectively lift 60 pounds.
Coconino County is an Equal Opportunity Employer.AmeriCorps, Peace Corps and other national service alumni are encouraged to apply.
Employee Benefits
Coconino County offers a comprehensive employee benefitspackage to regular employees working 30 or more hours per week that includes:
(Regular Part Time employees receive some benefits on a pro-rated basis. Temporary and Seasonal employees do not receive benefits. Elected officials are not eligible for vacation and sick leave.)
Vacation/Annual LeaveSick Leave10 Holidays Per YearHealth Care InsuranceDental PlanVision PlanGroup Life InsurancePre-Tax Deduction PlanSick Leave Conversion PlanPersonal Day Purchase ProgramVacation Sell Back ProgramTuition Reimbursement ProgramWellness ProgramLong-Term DisabilityArizona State Retirement SystemEmployee Assistance ProgramOn-going Training OpportunitiesFree bus transportation/ EcoPass bus passElective Coverage
Dependent Medical, Dental, and VisionSupplemental Life (for employees & dependents)Flexible Spending AccountHealth Savings AccountTax-deferred investment programAccidental and Disability InsuranceShort Term Disability
01
If hired as an Animal Services Officer, you will be required to receive pre-exposure rabies vaccines. This is because officers frequently handle animals that may be rabid or exposed to rabies. Are there any reasons why you would not be able to receive these vaccinations?
02
Animal Services Officers work rotating shifts that change every eight weeks. They are also required to work holidays, weekends, and be on call after hours for emergency calls. Are you able to fulfill these requirements and if not, please explain why not?
03
Animal Services Officers frequently respond to requests from law enforcement to remove animals from accident scenes. For example, you might arrive at a scene where two vehicles have collided head-on and one of the drivers is deceased. There are aggressive or protective dogs guarding the body, how would you proceed in this situation?
04
Animal Services Officers are required to write clear, concise, and accurate reports. These reports may be used in legal proceedings, and all reports are public record. If invited for an in-person interview, you may be asked to demonstrate your writing skills. Please describe your experience with technical or report writing.
05
Please describe your experience working with animals.
Required Question