The H.Wood Group
Nightlife Assistant General Manager
The H.Wood Group, West Hollywood, CA, United States
ABOUT US:
The h.wood Group is a Los Angeles based hospitality and lifestyle company with a diversified portfolio of upscale nightlife & restaurant concepts. The company is responsible for some of the most iconic brands in the world, including Delilah, The Nice Guy, and Bootsy Bellows, among many others. In addition to hospitality concepts, The h.wood Group offers corporate branding, catering, event production and marketing services. We are committed to providing a warm, inviting, and uniquely lavish experience for our diverse clientele. Our company is built on integrity, creating the world's best restaurants, nightlife, and events.
ROLE SUMMARY:
We are seeking a Nightlife Assistant General Manager who will play a crucial role in optimizing the overall performance of our nightlife venues by maintaining high standards of service, implementing policies, and ensuring exceptional guest and client satisfaction. They will work in collaboration with the General Manager and Nightlife Director to oversee daily nightlife operations, staff management, customer satisfaction, and administrative tasks. The ideal candidate will have a passion for Los Angeles nightlife, be organized, and not mind wearing multiple hats.
RESPONSIBILITIES:
Pay Range: $80,000 - $90,000 per year
The h.wood Group is a Los Angeles based hospitality and lifestyle company with a diversified portfolio of upscale nightlife & restaurant concepts. The company is responsible for some of the most iconic brands in the world, including Delilah, The Nice Guy, and Bootsy Bellows, among many others. In addition to hospitality concepts, The h.wood Group offers corporate branding, catering, event production and marketing services. We are committed to providing a warm, inviting, and uniquely lavish experience for our diverse clientele. Our company is built on integrity, creating the world's best restaurants, nightlife, and events.
ROLE SUMMARY:
We are seeking a Nightlife Assistant General Manager who will play a crucial role in optimizing the overall performance of our nightlife venues by maintaining high standards of service, implementing policies, and ensuring exceptional guest and client satisfaction. They will work in collaboration with the General Manager and Nightlife Director to oversee daily nightlife operations, staff management, customer satisfaction, and administrative tasks. The ideal candidate will have a passion for Los Angeles nightlife, be organized, and not mind wearing multiple hats.
RESPONSIBILITIES:
- Manage day-to-day nightlife operations
- Provide superior customer service to ensure customer satisfaction and retention
- Respond to customer concerns efficiently and in a professional manner
- Enforce and offer the best quality of products possible
- Support nightlife standard practices such as P&L analysis and monthly inventory
- Manage and evaluate staff performance and provide coaching to improve productivity
- Act as a brand ambassador for the company
- Ensure compliance of service and hospitality standards
- Other tasks as assigned
- Minimum of 3 years' experience in a high-volume nightlife establishment
- Must be 21+ years of age
- Must be authorized to work in the United States
- Must be able to manage multiple tasks in stressful environments
- Strong knowledge of full-scale nightclub operations
- Great decision making and organizational skills
- Upbeat and energetic attitude
- Responsible and trustworthy
- Attentive to detail
- Flexible, routine-time off
- Health, dental, vision, and life insurance with company contribution offered the first of the month after 60 days of employment.
- FSA (Flexible Spending Account) option as part of our benefits package
- Company Dining Discount
- Full-time, exempt position
Pay Range: $80,000 - $90,000 per year