City of Torrance, CA
INFORMATION TECHNOLOGY INTERN - COMMUNICATIONS & CUSTOMER SUPPORT (INTERN I) (AT
City of Torrance, CA, Torrance, California, United States, 90504
Salary:
$16.00 - $17.69 Hourly
Location :
Torrance, CA
Job Type:
Recurrent - Variable Hours
Job Number:
24070970CIT
Department:
Communication & Information Technology
Division:
IT Communications & Customer Svc
Opening Date:
09/19/2024
Closing Date:
10/2/2024 2:00 PM Pacific
DESCRIPTION
WE STRONGLY ENCOURAGE APPLICANTS TO READ THE JOB ANNOUNCEMENT
IN ITS ENTIRETY BEFORE SUBMITTING AN APPLICATION FOR THIS POSITION.
Be the next Information Technology Intern I for the City of Torrance!
The Department
The
Communications and Information Technology Department
(CIT) is responsible for the administration of the City's information and communications systems and infrastructure. Our services include the planning, procurement, delivery, maintenance and training which support the business functions of City departments through technology. The Communication and Information Technology department's responsibilities include: computer hardware systems, data and telecom infrastructure, data management, information security, radio and wireless communications, software and applications, and telephone and voice systems.The InternshipThe
Communications & Customer Support Division
of the CIT Department is looking for a dedicated, flexible, individual with a desire to pursue a career in Information Technology, to serve as a part-time Intern. This position provides assistance with customer and helpdesk support. The Information Technology Intern (Communications & Customer Support) will also assist with the installation and maintenance of computer systems.
The Information Technology Intern (Communications & Customer Support) will have hands-on training with installing and replacing computer systems in a government organization.
The Benefit to you
As a dedicated member of the Communications and Customer Support team within the CIT Department, you will gain hands-on experience in a professional IT environment. As an Intern I, you'll engage directly with endpoint management, customer support, and system maintenance, providing you with practical skills in installing and managing various computer systems. This role not only enhances your technical abilities but also exposes you to the intricacies of IT operations within a governmental setting.
HOURS:
This is part-time internship will
last up to six months , but could end sooner based on department needs.
QUALIFICATION GUIDELINES
The Intern I is a non-benefited, entry-level position for high school students, recent high school graduates, and current college students, preferably with a minimum of six months of paid or unpaid work experience.
Ideal CandidateThe most successful candidate will possess;
A willingness to learn and the desire to pursue a career in Information Technology;Experience with Microsoft 365 products;The ability to establish and maintain effective working relationships with associates and the public;An understanding of principles and practices of computer and desktop support;Experience with communicating with users and following instructions;The ideal candidate will be a college student pursuing a career in Information Technology, computer support, or a related field.
Certifications in Microsoft Teams Administration, Endpoint Management, Azure ID, CompTIA in network, technology, or security are highly desirable, but not required.HOW TO APPLY & EXAM PROCESS
Interested candidates must submit an online application and supplemental questionnaire at The filing period begins
Thursday
, September 19, 2024 and closes
Wednesday, October 02, 2024
at 2:00 p.m.
Only those candidates whose training and experience best meet the City and department's needs will be invited to the oral interview.
Interviews are tentatively scheduled for the week of October 7th but are subject to change based on department needs.
If you have questions about this rewarding opportunity, please contact Nico Pietrantonio at 310-618-2965 or via email at Npietrantonio@TorranceCA.Gov.SPECIAL NOTES
Applicants with disabilities who require special testing arrangements
must
contact Civil Service Division. If you have a disability for which you require an accommodation, please contact us at (310) 618-2967 no later than five (5) business days before the test date.
This position requires the ability to perform installation work involving exertion of a moderate amount of physical effort to stoop, crouch and lift in the performance of duties; ability to perform duties in a safe manner; ability to lift objects up to 50 lbs.
As a condition of employment, candidates must pass a background check and a pre-employment medical examination.
The provisions of this announcement do not constitute an expressed or implied contract, and any provisions contained in this announcement may be modified or revoked without notice.
BENEFIT SUMMARY FOR CERTAIN PART TIME HOURLY EMPLOYEESNote: Not all benefits listed may be applicable to all positions with in the unit. Please refer to the MOU for specifics.
Health Insurance
(Sec. 4.4)Employee working more than 30 hours per week on a regular basis over 12 months will receive City paid one-party part-time health coverage ($372.62).
Retirement
(sec. 3.1)Only applicable to Stage Manager, Theater Technician, Facility Operations Attendant, Senior Facility Operations Attendant and Juvenile Counseling Intern.PERS 2%@55City pays 7% EPMC.New employees hired on or after 11/1/1992 pay the 7% employee contribution.PERS 2%@62" New" members hired on or after 1/1/2013 pay 50% of normal cost with three year average final compensation.
Holidays
(Sec 3.3)Senior Aides:
Four (4) hours per paid holidayEnvironmental Aides:
Eight (8) hours per paid holiday*To be eligible, employee MUST work at least 12 hours during the pay period in which holiday falls.(New Year's Day, Martin Luther King Jr.'s birthday, Lincoln's birthday, Washington's birthday, Memorial Day, Independence Day, Labor Day, Veteran's Day, Thanksgiving Day, The day after Thanksgiving Day, Christmas Eve, Christmas Day and New Year's Eve).Stage Manager, Theater Technician, Facility Operations Attendant, Sr. Facility Operations Attendant, Box Office Attendant and Sr. Box Office Attendant:
shall receive four (4) hours holiday pay for Christmas Day, New Years Day and Martin Luther King Jr.'s Birthday.Juvenile Counseling Intern, Cable TV Writer, Cable TV Production Assistant:
receive no holiday pay
Bereavement Leave
(sec 3.4)Up to five (5) work shifts of bereavement leave; three (3) shifts with pay and two (2) shifts without pay per death of eligible family members
Shoe Allowance
(Sec. 3.7)Senior Aides, Facility Operations Attendants, Sr. Facility Operations Attendants, Theater Technicians:
Allowance of $82.50 each 6 months of employment (paid June and December), for those assignments requiring the wearing of safety shoes.
01
Are you a current college student?
YesNo
02
If yes, please indicate your expected date of graduation and your field of study.
03
What interests you about the Information Technology Intern - Communications & Customer Support position?
04
What is your experience with Microsoft 365? If none, please note N/A.
05
Describe your past experiences working in public service or as a volunteer.
Required Question
$16.00 - $17.69 Hourly
Location :
Torrance, CA
Job Type:
Recurrent - Variable Hours
Job Number:
24070970CIT
Department:
Communication & Information Technology
Division:
IT Communications & Customer Svc
Opening Date:
09/19/2024
Closing Date:
10/2/2024 2:00 PM Pacific
DESCRIPTION
WE STRONGLY ENCOURAGE APPLICANTS TO READ THE JOB ANNOUNCEMENT
IN ITS ENTIRETY BEFORE SUBMITTING AN APPLICATION FOR THIS POSITION.
Be the next Information Technology Intern I for the City of Torrance!
The Department
The
Communications and Information Technology Department
(CIT) is responsible for the administration of the City's information and communications systems and infrastructure. Our services include the planning, procurement, delivery, maintenance and training which support the business functions of City departments through technology. The Communication and Information Technology department's responsibilities include: computer hardware systems, data and telecom infrastructure, data management, information security, radio and wireless communications, software and applications, and telephone and voice systems.The InternshipThe
Communications & Customer Support Division
of the CIT Department is looking for a dedicated, flexible, individual with a desire to pursue a career in Information Technology, to serve as a part-time Intern. This position provides assistance with customer and helpdesk support. The Information Technology Intern (Communications & Customer Support) will also assist with the installation and maintenance of computer systems.
The Information Technology Intern (Communications & Customer Support) will have hands-on training with installing and replacing computer systems in a government organization.
The Benefit to you
As a dedicated member of the Communications and Customer Support team within the CIT Department, you will gain hands-on experience in a professional IT environment. As an Intern I, you'll engage directly with endpoint management, customer support, and system maintenance, providing you with practical skills in installing and managing various computer systems. This role not only enhances your technical abilities but also exposes you to the intricacies of IT operations within a governmental setting.
HOURS:
This is part-time internship will
last up to six months , but could end sooner based on department needs.
QUALIFICATION GUIDELINES
The Intern I is a non-benefited, entry-level position for high school students, recent high school graduates, and current college students, preferably with a minimum of six months of paid or unpaid work experience.
Ideal CandidateThe most successful candidate will possess;
A willingness to learn and the desire to pursue a career in Information Technology;Experience with Microsoft 365 products;The ability to establish and maintain effective working relationships with associates and the public;An understanding of principles and practices of computer and desktop support;Experience with communicating with users and following instructions;The ideal candidate will be a college student pursuing a career in Information Technology, computer support, or a related field.
Certifications in Microsoft Teams Administration, Endpoint Management, Azure ID, CompTIA in network, technology, or security are highly desirable, but not required.HOW TO APPLY & EXAM PROCESS
Interested candidates must submit an online application and supplemental questionnaire at The filing period begins
Thursday
, September 19, 2024 and closes
Wednesday, October 02, 2024
at 2:00 p.m.
Only those candidates whose training and experience best meet the City and department's needs will be invited to the oral interview.
Interviews are tentatively scheduled for the week of October 7th but are subject to change based on department needs.
If you have questions about this rewarding opportunity, please contact Nico Pietrantonio at 310-618-2965 or via email at Npietrantonio@TorranceCA.Gov.SPECIAL NOTES
Applicants with disabilities who require special testing arrangements
must
contact Civil Service Division. If you have a disability for which you require an accommodation, please contact us at (310) 618-2967 no later than five (5) business days before the test date.
This position requires the ability to perform installation work involving exertion of a moderate amount of physical effort to stoop, crouch and lift in the performance of duties; ability to perform duties in a safe manner; ability to lift objects up to 50 lbs.
As a condition of employment, candidates must pass a background check and a pre-employment medical examination.
The provisions of this announcement do not constitute an expressed or implied contract, and any provisions contained in this announcement may be modified or revoked without notice.
BENEFIT SUMMARY FOR CERTAIN PART TIME HOURLY EMPLOYEESNote: Not all benefits listed may be applicable to all positions with in the unit. Please refer to the MOU for specifics.
Health Insurance
(Sec. 4.4)Employee working more than 30 hours per week on a regular basis over 12 months will receive City paid one-party part-time health coverage ($372.62).
Retirement
(sec. 3.1)Only applicable to Stage Manager, Theater Technician, Facility Operations Attendant, Senior Facility Operations Attendant and Juvenile Counseling Intern.PERS 2%@55City pays 7% EPMC.New employees hired on or after 11/1/1992 pay the 7% employee contribution.PERS 2%@62" New" members hired on or after 1/1/2013 pay 50% of normal cost with three year average final compensation.
Holidays
(Sec 3.3)Senior Aides:
Four (4) hours per paid holidayEnvironmental Aides:
Eight (8) hours per paid holiday*To be eligible, employee MUST work at least 12 hours during the pay period in which holiday falls.(New Year's Day, Martin Luther King Jr.'s birthday, Lincoln's birthday, Washington's birthday, Memorial Day, Independence Day, Labor Day, Veteran's Day, Thanksgiving Day, The day after Thanksgiving Day, Christmas Eve, Christmas Day and New Year's Eve).Stage Manager, Theater Technician, Facility Operations Attendant, Sr. Facility Operations Attendant, Box Office Attendant and Sr. Box Office Attendant:
shall receive four (4) hours holiday pay for Christmas Day, New Years Day and Martin Luther King Jr.'s Birthday.Juvenile Counseling Intern, Cable TV Writer, Cable TV Production Assistant:
receive no holiday pay
Bereavement Leave
(sec 3.4)Up to five (5) work shifts of bereavement leave; three (3) shifts with pay and two (2) shifts without pay per death of eligible family members
Shoe Allowance
(Sec. 3.7)Senior Aides, Facility Operations Attendants, Sr. Facility Operations Attendants, Theater Technicians:
Allowance of $82.50 each 6 months of employment (paid June and December), for those assignments requiring the wearing of safety shoes.
01
Are you a current college student?
YesNo
02
If yes, please indicate your expected date of graduation and your field of study.
03
What interests you about the Information Technology Intern - Communications & Customer Support position?
04
What is your experience with Microsoft 365? If none, please note N/A.
05
Describe your past experiences working in public service or as a volunteer.
Required Question