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Ingerman Group

Senior Property Manager

Ingerman Group, Trenton, New Jersey, United States,


More than a place to work. A chance to thrive.We build homes that make it possible for people to fulfill their dreams. And for driven individuals who choose to share our mission, we make it possible to fulfill their full potential.The Senior Property Manager is responsible for overseeing all facets of property operation at multiple locations. This includes ensuring consistent execution of revenue collection and expense management practices, operational and contractual obligations, resident relations policies and procedures, and employee hiring, training, development and retention.Key Job Responsibilities Include But Are Not Limited To:Ensure each property meets all contractual and operational obligations—safety, security, maintenance, marketing, landscaping/curb appeal, etc.Develops and administers operating and capital expense budgets which reflect the owner’s performance goals.Forecasts and oversees major capital expense projects, including HVAC systems, roofing, and parking lot surfacing, etc.Performs operational reviews and takes corrective action to address deficiencies at each property.Maintains complete, accurate, legible, and compliant documentation and property files at each property.Coordinates timely revenue collection in accordance with lease obligations and accounts receivable procedures.Manages resident relations and coordinates requests for repairs or maintenance at each property.Completes the initial application as well as annual re-certifications for all funding sources accurately and on-time to ensure compliance with applicable program/s (e.g. Low-Income Housing Tax Credit (LIHTC), Home, Public Housing, etc.) at each property.Coordinates candidate interviews and partners with district or regional manager to make well-informed hiring determinations.Facilitates new hire orientation, onboarding, and training.Provides ongoing, balanced performance feedback to employees.Counsels underperforming employees and provides direct commentary to improve performance.Knowledge, Skills, and AbilitiesBachelor’s degree (or equivalent combination of education and experience).Minimum of 5 years within the property management industry.Prior supervisory experience in a management position, which includes annual budget processing, accounting, compliance, and interviewing/selection/performance management of employees.Experience with Public Housing, Project-based Voucher, Tax Credit, and Section 8 is highly preferred.Scheduling flexibility based on business needs.Excellent interpersonal skills.Strong written and verbal communication skills.Advanced customer service and problem-solving skills.Technically proficient in Microsoft Office.Ability to work in a fast-paced, action-oriented environment.Ability to establish relationships across the organization and at various hierarchical levels.Ability to travel up to 10% of the time.WE’VE GOT YOU COVEREDWe take pride in supporting the health and well-being of our teammates and their families:Full medical, prescription, dental and vision benefits.Company paid life and AD&D insurance.Company paid short-term and long-term disability.A 401(k) retirement plan with company match.Paid time off, accrued based on years of service.Supplemental insurance for employees and families.Employee Assistance Program for confidential counseling.Additional paid day off to provide community or charitable services.Paid holidays; approximately eight per year.Peace of mind and a great working environment.Ingerman provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

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