Bethany Village Horseheads, NY is hiring: Receptionist in Village...
Bethany Village Horseheads, NY - Village of Horseheads, NY, United States
Work at Bethany Village Horseheads, NY
Overview
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Overview
Position Overview:
To provide assistance to the Administrator and all Department Managers in a prompt and courteous manner.
Essential Duties & Responsibilities:
- Provide customer service to all residents and their families.
- Monitoring the switchboard, answering and transferring of all incoming calls.
- Order and track Oxygen usage.
- Responsible for all CNA re-certifications.
- Sort and distribute resident/staff mail.
- Record meeting minutes for medical direction/professional standards.
- Distribute petty cash/balance drawers.
- Input of all information into residents file/database.
- Keep current on a daily basis resident disaster tags, ID bracelets, and resident list.
- Responsible for all office mailings.
- Responsible for all physician credentialing/current licenses and insurances.
- Responsible to keep current licenses/insurances/contracts on all vendors affiliated with the nursing home.
Basic Duties & Responsibilities:
- Oversee the daily operations of the Front Office.
- Oversee training and special projects for Front Office personnel..
- Work in conjunction with Bethany Administration and department managers to provide clerical support as needed.
- All other duties as assigned.
Education Required:
- High Diploma required.
- Knowledgeable of Business Administration a must.
Experience Required:
- 2-5 years experience in field of business/administration.
Hazards:
- No known hazards.
Equipment Used:
- Computer (Microsoft Office products), photocopier, fax machine, and general office equipment.
Working Conditions:
- Indoor - Manor
- Weekends and holidays may be required as needed; may be required to work past regular shift, or off-shifts as necessary.
- Working conditions for this position may include the following: inside, odors, adequate lighting, working with/around others, working alone.
Physical Demands:
- Light lifting required at times (<25 lbs, throughout the day).
- Constant seeing, hearing, talking, walking, sitting, standing, pushing wheelchairs, and concentration are required for this position.
Personal Protective Equipment & Uniform Requirements:
- Business-casual/professional attire.
- Appropriate Personal Protective Equipment when required.
- Bethany Village Photo I.D.
Additional Qualifications:
- Excellent supervisory skills and ability to be a good listener are beneficial to successful performance in this position; must be able to communicate with staff, residents, and the families of the residents.
- Resident-focused at all times, while acting as a pleasant professional is essential.
- Task-centeredness, punctuality, and a pleasant demeanor are beneficial to successful performance in this position.
This description is intended to provide a summary of the major duties, tasks, and responsibilities of the position and shall not be considered an exhaustive listing of all the work requirements.
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