Project Management and Business Systems Director
Din Tai Fung North America - Arcadia, California, United States, 91006
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Din Tai Fung North America Get AI-powered advice on this job and more exclusive features. DIN TAI FUNG RESTAURANTS
Compensation: $156,700 - $203,700 Annual Salary
DIN TAI FUNG RESTAURANTS
Job Title: Project Management & Business Solutions Director
Compensation: $156,700 - $203,700 Annual Salary
The base salary or hourly wage range for this role will vary based on multiple factors, including but not limited to prior experience, relevant expertise, current business needs, and market factors. Range is not inclusive of potential bonus or benefits. Your recruiter can share more information about the salary range and other factors during the hiring process.
Location:
Hybrid, Din Tai Fung - Corporate Office in Arcadia, California
About Us:
Din Tai Fung, a globally acclaimed culinary icon renowned for the art of Xiao Long Bao, is on a mission to create first-class dining experiences through its unwavering commitment to excellence in food, service and ambiance. Originally founded as a cooking oil retail business in Taiwan in 1958 by Bing-Yi Yang and his wife, Pen-Mei Lai, Din Tai Fung was reborn into a humble dumpling and noodle shop in 1972. Today, the Michelin-recognized restaurant brand continues to be family-owned and passed down through generations, with more than 170 locations in 13 countries worldwide.
Since its founding, Din Tai Fung has become synonymous with quality and consistency and known for its warm hospitality and delicacies with authentic flavors. Entering the North America market in 2000, the restaurant brand opened its first U.S. location in Arcadia, California and has 16 locations to-date, offering an upscale yet inviting cultural dining experience. With each restaurant, each interaction, and each bite, DTF aims to bring people together to inspire appreciation of culture.
Benefits and Perks:
Competitive Pay & Benefits Employer Contribution for individuals and eligible dependents' medical insurance Dental, Vision, and Life Insurance Health Savings Account (HSA) Commuter Spending Accounts 401(k) Plan with company match Employee Assistance Program Discounts through BenefitHub Employee Meal Discounts Paid Time Off (PTO) to support work-life balance (accrued based on length of service) Paid Sick Leave (PSL) to care for your health or loved ones Quarterly Wellness Days - extra time off to recharge every season Bonus Eligible Opportunities for growth; we love promoting within
About the Role:
We are seeking an experienced and strategic Business Systems Director to lead the analysis, optimization, and implementation of critical business systems across our organization. This role is responsible for bridging the gap between business needs and technological solutions, ensuring that our enterprise applications effectively support and enhance operational efficiency, decision-making, and strategic objectives. The Business Systems Director will oversee a portfolio of systems and initiatives along with project management, while driving continuous improvement initiatives.
Responsibilities:
Lead the strategic planning, selection, implementation, and optimization of enterprise business systems (e.g., ERP, CRM, HRIS, Financial Systems, BI platforms). Collaborate closely with executive leadership and department heads to understand business requirements, identify opportunities for system improvements, and define long-term systems roadmaps. Translate complex business needs into clear, actionable technical requirements and functional specifications for development and implementation teams. Manage the full lifecycle of business systems projects, including scope definition, resource allocation, budget management, timeline adherence, and risk mitigation. Oversee and mentor a Project Manager, fostering their professional growth and ensuring high-quality deliverables. Stay abreast of industry best practices, emerging technologies, and regulatory changes relevant to business systems. Evaluate new technologies and vendors, conducting thorough assessments to recommend solutions that align with business strategy and technical architecture. Develop and maintain comprehensive documentation for business processes, and system configurations. Manage vendor relationships and service level agreements (SLAs) for key business applications.
Job Requirements:
Bachelor's degree in Business Administration, Information Systems, Computer Science, or equivalent experience. 7+ years of progressive experience in business systems analysis, implementation, and management, with at least 2+ years in a leadership role. Proven track record of successfully leading large-scale enterprise system implementations. Deep understanding of core business processes (e.g., Finance, HR, Sales, Operations, Supply Chain). Strong analytical, problem-solving, and critical thinking skills, with the ability to navigate complex technical and business challenges. Excellent communication, interpersonal, and presentation skills, capable of influencing and collaborating with stakeholders at all levels. Experience using project management methodologies (e.g., Agile, Waterfall) and tools. Familiarity with data governance principles and business intelligence concepts.
Preferred Requirements:
Master's degree preferred. Experience with specific enterprise platforms relevant to Din Tai Fung, UKG, Sage, Toast, Yelp, OLO, PowerBI Experience with change management principles and strategies. Knowledge of cloud-based business applications and SaaS models. Experience in a multi-unit restaurant environment.
NOTE: This job description in no way states or implies that these are the only duties to be performed by the employee occupying the position. Employees will be required to perform any other job-related duties assigned by their supervisor.
Din Tai Fung is an E-Verify and Equal Opportunity Employer and complies with the Fair Chance Initiative.
Din Tai Fung is an Equal Employment Opportunity Employer – M/F/D/V. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
As part of our hiring process, Din Tai Fung uses E-Verify to confirm employment eligibility for all newly hired employees. E-Verify is an internet-based system that allows employers to compare information from an employee's Form I-9 to the U.S. Department of Homeland Security and Social Security Administration records. This verification confirms an employee’s eligibility to work in the United States. Din Tai Fung complies fully with all Equal Employment Opportunity laws, ensuring no discrimination based on national origin or citizenship status. Din Tai Fung is committed to employing only individuals who are authorized to work in the United States and who comply with applicable immigration and employment law. As a condition of employment, every individual must provide satisfactory evidence of their identity and legal authority to work in the United States. If the employee cannot verify their right to work in the United States within the time permitted by laws, the Company will be required to terminate their employment immediately. To learn more about E-Verify, please visit: https://www.e-verify.gov/employees.
Applicants must be 18 years or older.
Flexible work from home options available. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
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