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Chatham Emergency Services is currently seeking qualified dispatchers for our communications center. Our communication center is the heart and soul of the organization. The candidate must have the ability to deal with high stress emergency situations. We are looking for a great support staff within our communication center to assist Metro 911 system, firefighters, EMTs, and Paramedics. We dispatch our vehicles.

DUTIES

• The candidate must be able to work rotating 12-hour shifts (including days, nights, weekends, and holidays).
• Proficient in data entry in CAD System.
• The ability to work long hours during disasters and evacuations.
• The ability to sit for extended periods of time.
• The ability to assess emergency situations and may provide preliminary advice and guidance.
• The ability to work with the public and private sector through the Metro 911 system and private emergency phone calls.
• The ability to dispatch emergency personnel to scenes as well as provide directions to the emergency scenes all over Chatham County.

QUALIFICATIONS

The candidate must possess the following skills:

• Experience with multi-phone lines as well as radio channels.
• Ability to use sound judgment in dispatching personnel and equipment.
• The ability to think clearly and act calmly in stressful emergency situations.
• Has great customer service skills internally and externally.
• The ability to multitask with several pieces of equipment such as headsets, radios, and computer equipment.
• Type at least 25-30 WPM.
• Disburse accurate and appropriate information to responding units.
• Speak clearly and concisely.
• Maintain a positive attitude.
• Bilingual English and Spanish (Preferred).
• Ability to successfully pass background checks, pre-employment physical, and drug test.

Chatham Emergency Services is an Equal Employment Opportunity Employer & Drug-Free Workplace.