Get new jobs for this search by email

About Sungrow:

Sungrow Power Supply Co., Ltd. (“Sungrow”) is a global leading PV inverter and ESS provider with 515 GW of power electronic converters installed worldwide as of December 2023. Founded in 1997 by University Professor Cao Renxian, Sungrow is a leader in the research and development of solar inverters with the largest dedicated R&D team in the industry and a broad product portfolio offering PV inverter solutions and ESS for utility-scale, commercial & industrial, and residential applications, as well as internationally recognized floating PV plant solutions, NEV driving solutions, EV charging solutions, and renewable hydrogen production systems. With a strong 27-year track record in the PV space, Sungrow products power in 170 countries and regions worldwide. For more information about Sungrow, visit: www.sungrowpower.com.

The Position:

The Electrical Engineer position is a hybrid or onsite position depending on the department requirement, and it plays an important role within this rapidly growing company. This is a very dynamic and fast-track position reporting to the Engineering Supervisor/Manager inside the service engineering group. The position will be a key member of the service engineering team and is a highly technical customer-facing role.

Essential Duties and Responsibilities:

• Perform a variety of engineering assignments involving technology applications in the installation, operation, testing, and maintenance of various solar inverters and battery storage technologies.
• Lead complex field engineering assignments.
• Interact with customers to explain the technical scope of projects.
• Create and update field service procedures for troubleshooting and maintenance.
• Provide training to customers, vendors, and internal personnel as a virtual team member of the training center.
• Coordinate with R&D engineering in China for technical documents and training.
• Responsible for technical issues in a certain region based on the job assignment.
• Prepare root cause reports for customers.
• Track technical issues from customers/FST/PM/etc. on Airtable to visualize the process.
• Analyze failures for trends requiring proactive actions and provide reports on findings.
• Provide feedback to the R&D team on possible mechanical and electrical design improvements.
• Advise, provide training on, and lead employees on various safety-related topics.
• Perform electrical and electronic troubleshooting and testing of solar inverters and their components in the field or in the laboratory.
• Investigate solar plant issues such as battery issues, inverter faults, and utility grid transients.
• Work with customer SCADA engineers to set up systems communication and parameters.
• Research alternative components for field use.
• Perform a range of field service tasks involving communication with Factory Engineering and customer’s solar plant engineer.
• Coordinate with engineering, logistics, financial, and program management disciplines to maintain solar/BESS plants.
• Assist with repair activities in the service center.
• Prepare and submit field reports to customers and management.
• Support development of technical proposals and provide comments on the technical content and level of effort.
• Conduct site visits, experimental investigations, and analyze engineering problems to propose solutions and recommendations.
• Inspect working conditions to ensure compliance with safety guidelines.
• Weekly calls with engineers from headquarters to review the progress of issue resolution.
• Provide details for a monthly report.

Minimum Requirements:

• Ability to work with test equipment and hand tools as required.
• Customer service, problem-solving, decision-making, and analytical skills.
• Effective written and verbal communication skills.
• Broad knowledge of electrical and construction site safety.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook).
• Basic knowledge of Electrical Safety Standards.

Education or Desired License and Certificates:

• 4 years of experience in power electronics related companies as a service engineer/application engineer/R&D/Product Management or similar positions, or 2 years of experience with a Bachelor's degree or above in electrical engineering or similar majors.
• Experience in the solar industry, battery industry, or power electronics is preferred.

Competencies:

• Technical problem-solving and analytical skills.
• Self-starter with strong initiative and excellent communication skills.
• System and product level mindset.
• Detail-oriented nature and strong initiative.
• Strong technical support focus and service-oriented approach with sales team and customers.
• Modbus protocol knowledge is desired but not required.
• English proficiency is required; Mandarin Chinese proficiency is desired but not required.

Travel:

• 50% travel required.

Work Location and Status:

• Hybrid or onsite, depending on different regions.

Compensation:

• Compensation commensurate with experience.
• Competitive benefits package and employee programs.
• Strong personal and company growth opportunities.

For candidates in California, Colorado, New York, and Washington, the anticipated annual base salary for this role is between $80,000 - $120,000. This range does not include any other compensation components or benefits that an individual may be eligible for. The base salary offered depends on several factors, including but not limited to job-related skills, qualifications, experience, education, location, or other factors related to the role.

Sungrow is an equal opportunity employer. Due to strong interest in this position, Sungrow will only reach out to those candidates who best meet the requirements. Thank you for your interest in Sungrow.

#LI-LV1