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Description

POSITION SUMMARY

The Bilingual Human Resources Generalist develops and implements effective HR policies, programs, and processes to support the organization, with a focus on production operations and employee needs. This role provides services in employee complaint investigation/response, discipline policy, employee management from onboarding to termination, performance management, training and development, and career pathing.

The HR Generalist works closely with operations management to develop and implement positive culture-building programs, employee appreciation/recognition initiatives, safety measures, workers' compensation/return-to-work actions, and proactive employee communications.

HOURS

Work Schedule Flexibility:

• This role requires flexibility to support both first and second shift operations.
• The start time will be either 8:30 AM or 10:00 AM, depending on coordination with the other HR Generalist to ensure comprehensive coverage across shifts.
• The ability to adapt to these varying schedules is essential to meet the needs of the organization and support all team members effectively.

Essential Functions:

• Provide counsel and support to managers/supervisors on company/HR policy application and production operation HR needs.
• Resolve employee relations issues, investigate complaints, and assist in dispute resolution.
• Practices strong engagement with all team members including accepting diversity of ideas and thoughts, sharing responsibility for success, demonstrating honesty and integrity, helping employees solve problems and showing respect.
• Conduct ER investigations, analyze organizational health issues, and work in partnership with the HR Manager to develop and execute plans to address problem areas.
• Provide guidance on employment related issues (such as ADA, FMLA, FLSA, harassment, discrimination, diversity, corrective action and progressive discipline).
• Prepares reports and identifies trends in employee related issues, turnover and performance trends and provides solutions to operations leadership.
• Facilitate HR processes and programs to ensure an ethical, fair and consistent approach by creating and developing models for sustaining positive employee relations and positive culture building.
• Assist with the creation and implementation of effective training and development programs to meet SOP requirements, skill proficiency and development needs.
• Provide counseling and directions to employees, facilitate communication, and help to resolve conflicts that impact employee engagement.
• Support recruiting efforts and participate in the planning and execution of activities and events to fill all open positions in the assigned area. Conduct pre-employment screenings and facilitate onboarding.
• Assist with the organization's performance management process by coaching, educating, and providing feedback to managers/supervisors.
• Provides HR support to operations safety programs, initiatives and processes including return to work and coordination of workers compensation programs.
• Partners with the employee engagement committee to ensure monthly engagement programs are organized and successful.
• Performs other assignments as directed.

SKILLS & ABILITIES:

• Exceptional organizational and time management skills show by performing routine tasks required to administer and execute human resource programs including but not limited to compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development.
• Strong interpersonal, negotiation, and conflict resolution skills shown by ability to handle employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to the appropriate staff.
• Analytical and problem-solving capabilities show by having experience attending and participating in employee disciplinary meetings, terminations, and investigations.
• Maintaining compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.
• Maintaining knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
• Excellent verbal and written communication skills in both English and Spanish.

Education and Experience

• Bachelor’s degree in human resources management or related field preferred (combination of relevant work experience and education considered).
• Three to four years progressive Human Resource professional experience.
• HR certification (PHR/SPHR or SHRM-CP/SCP) preferred.
• Experience conducting HR in a manufacturing/production environment a plus.

Other Requirements

• Proficiency in MS Office (Word, PPT, Excel).
• Experience in HRIS systems, Paylocity preferred.
• Must be able to perform HR duties in Spanish and English.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 15 pounds at times.
• Must be able to access and navigate each department at the organization's facilities.

Reasonable Accommodations Statement: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Benefits:

• Weekly Paychecks.
• Health, Dental, Vision, Life, and Disability Insurance.
• 401(k) with Company Match.
• Paid Vacation Time, Sick Time, and Holidays.
• Employee Referral Bonus.
• Temperature controlled facility to include both Office settings and Warehouse.
• Fun employee engagement events - (We like to celebrate our success here at UBM and Eat!).
• EAP program.
• Career advancement opportunities.
• Role has a future option for hybrid flexibility at supervisors’ discretion.