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Position Description ***This job req is subject to overtime discounts (0.95x exempt; 1.35x non-exempt) and a 10% discount after six months of service*** Minimum Pay Range: ***-85.19 Bill Rate Range: ***-115.00 Positions: 1 Work hours: 8:30 – 5:00 PST, Monday - Friday Location: 1405 Civic Center Dr, Santa Clara, CA - 100% onsite role ONLY End Client: City of Santa Clara Travel: No travel required. If any occasional travel is needed, the expenses will be reimbursed at actual Interview Process: 3 rounds – detailed below: Phone screen with Client architecture lead In-person with Client In-person with the client The client interview will be a panel interview with the City CIO and two senior managers Duration: 53 weeks; 8/8/20 Contract to Hire: Potential U.S. Citizenship Required?: No Background: Standard Client screens MUST NOTE AT THE TOP OF THE RESUME – OTHERWISE, WILL AUTOMATICALLY BE DECLINED: City, State, Zip Code Manager Notes:

Must have strong Microsoft experience, including SCCM. Only networking experience will NOT work. Position Title:

Infrastructure Technology Solutions Manager (ITSM) Description: Working with the Client clients at the City of Santa Clara, California, business application services, technology planning & implementation and technology operations groups, this position is responsible for managing all people, processes and tools to deliver infrastructure technologies planning, design and implementation services. This includes developing, maintaining, supporting, and optimizing key technology areas, including network infrastructure, server infrastructure, data communications, and telecommunications systems. Responsibilities

Planning & Architecture Conduct research on the evolving IT marketplace, including emerging technologies, technology trends and solutions and make recommendations on products, services, architecture and standards in support of all infrastructure components. Make recommendations for enhancements to the infrastructure technology portfolio, based on evolving technologies and operational observations. Conduct research on emerging cloud technologies in support of infrastructure improvement efforts and recommend technologies that will increase cost effectiveness and infrastructure flexibility, based on business requirements. Develop, document, and communicate a cloud technology standards policy. This position is the infrastructure domain architect and works with the enterprise architect for the solutioning of complex requirements. Solutions Design and Implementation Design and implement short- and long-term plans to ensure infrastructure capability and capacity meets existing and future requirements, including performance monitoring, capacity planning and workload forecasting. Design and implement enterprise compute platforms, networks, infrastructure security, messaging systems, server virtualization, hybrid cloud infrastructure, mobile device communication, high availability and disaster recovery, VOIP telephony, endpoint devices, software distribution systems. Development and management of the City’s images across desktops

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