New York University
Manager, Technology and Operations
New York University - New York, New York, us, 10261
Work at New York University
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Overview
Position Summary
The RLab, 16,500 square feet of co-working labs, classrooms, studios, and more, is the nation’s first city-funded center for research, entrepreneurship and education in virtual and augmented-reality, spatial computing and other emerging media technologies. NYCEDC and the Mayor's Office of Media and Entertainment selected NYU Tandon School of Engineering as the administering institution and a consortium of participating universities, including Columbia University, CUNY, and The New School to manage and operate the space, along with a workforce development center at CUNY Lehman College in the Bronx. The new multi-university center is critical to the City’s plans to establish New York City as the next global leader in VR/AR and related technologies and will create hundreds of new jobs in the field. The Manager is responsible for overseeing the technical equipment and facilities at the Center, including day-to-day operations of the facility, and supporting the Center’s events and activities. The Manager manages access to equipment and facilities, conducts inventory procedures, researches, troubleshoots, and finds solutions to address problems at the Center. The Manager will be responsible for instituting protocols for the use of technology across the Center’s programs and projects. The Manager will make recommendations on the most suitable technology choices for the Center and will be the expert for technical support and training for staff on systems, including hardware and software. This role works under the supervision of the Associate Director, Technology and serves in a support role to other RLAB staff as necessary to accomplish the programmatic goals of the lab. Qualifications
Required Education: • Bachelor’s degree in technical field Preferred Education: • Digital media and/or engineering Required Experience: • 3-5 years proven experience as a Manager or similar role • Experience in technology management or ‘help desk’ support is appreciated Preferred Experience: • Experience in VR/AR technology environment. Required Skills, Knowledge and Abilities: • Familiarity with virtual, augmented reality and related technologies • Solid knowledge of virtual and augmented reality systems and applications • Ability to troubleshoot and repair issues • Strong communication and interpersonal skills • Great attention to detail Additional Information
EOE/AA/Minorities/Females/Vet/Disabled/Sexual Orientation/Gender Identity
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The RLab, 16,500 square feet of co-working labs, classrooms, studios, and more, is the nation’s first city-funded center for research, entrepreneurship and education in virtual and augmented-reality, spatial computing and other emerging media technologies. NYCEDC and the Mayor's Office of Media and Entertainment selected NYU Tandon School of Engineering as the administering institution and a consortium of participating universities, including Columbia University, CUNY, and The New School to manage and operate the space, along with a workforce development center at CUNY Lehman College in the Bronx. The new multi-university center is critical to the City’s plans to establish New York City as the next global leader in VR/AR and related technologies and will create hundreds of new jobs in the field. The Manager is responsible for overseeing the technical equipment and facilities at the Center, including day-to-day operations of the facility, and supporting the Center’s events and activities. The Manager manages access to equipment and facilities, conducts inventory procedures, researches, troubleshoots, and finds solutions to address problems at the Center. The Manager will be responsible for instituting protocols for the use of technology across the Center’s programs and projects. The Manager will make recommendations on the most suitable technology choices for the Center and will be the expert for technical support and training for staff on systems, including hardware and software. This role works under the supervision of the Associate Director, Technology and serves in a support role to other RLAB staff as necessary to accomplish the programmatic goals of the lab. Qualifications
Required Education: • Bachelor’s degree in technical field Preferred Education: • Digital media and/or engineering Required Experience: • 3-5 years proven experience as a Manager or similar role • Experience in technology management or ‘help desk’ support is appreciated Preferred Experience: • Experience in VR/AR technology environment. Required Skills, Knowledge and Abilities: • Familiarity with virtual, augmented reality and related technologies • Solid knowledge of virtual and augmented reality systems and applications • Ability to troubleshoot and repair issues • Strong communication and interpersonal skills • Great attention to detail Additional Information
EOE/AA/Minorities/Females/Vet/Disabled/Sexual Orientation/Gender Identity
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