Writes and/or edits technical documentation such as technical specifications, procedure manuals, user manuals, programming manuals, and related technical publications to communicate clearly and effectively technical specifications and instructions to a wide range of audiences as the sole technical writer on the program. Acquires subject knowledge and data by working closely with product developers and observing performance of production methods.
Responsibilities
Create comprehensive technical documentation for a wide audience, including product management and software developers
Collaborate with the product team to define technical requirements
Adhere to documentation plans and schedules
Create and maintain operational procedures and manuals
Achieve and maintain a strong product knowledge
Analyze existing documentation for consistency in tone and style
Manage updates and revisions to existing documentation
Resolve any reported/ticketed documentation issues
Identify new documentation needs or opportunities
Conducts technical, style and format peer and in-process reviews of materials
Qualifications
4 years of applicable experience required
Minimum 2 years’ experience writing software documentation
Experience working closely with engineering and product management teams as part of the development process
Experience in project and process management of a documentation set
Experience in content management systems and/or help tools
Ability and initiative to learn new tools and technologies as required
Excellent written and verbal communication skills in English
Strong attention to detail, with a keen eye for improving the work of others
Able to write in explanatory and procedural styles for multiple audiences
US Citizenship required.
Job ID:
2025-17011
Work Type:
On-Site
Company Description
Work Where it Matters
Pinnacle Solutions, an Akima company, is not just another federal contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.
At Pinnacle Solutions, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.
For our shareholders, Pinnacle Solutions provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.
For our government customers, Pinnacle Solutions delivers comprehensive services for general construction and renovation, as well as civil and marine construction.
As a Pinnacle Solutions employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.
Job ID: 17011-en-us
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Technical Writer II