Information Technology Support Specialist
Take2 Consulting, LLC - San Francisco, California, United States, 94199
Work at Take2 Consulting, LLC
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Overview
This range is provided by Take2 Consulting, LLC. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
$25.00/hr - $30.00/hr We are looking for an Information Technology Specialist to help support a large program for the Department of Veterans Affairs. VA IT Support Specialist Job Description
As an IT Support Specialist on our project, you'll work as a team member supporting the VA with a large PC deployment. In this role, you will be deploying, imaging, and setting up equipment (PCs, Laptops, Docking Stations, Monitors, Printers, Scanners, and Network Connections) around the VA medical center campus as well as offsite training centers. This role combines strong technical skills with an emphasis on delivering a high level of customer service. You will be responsible for unboxing, setting up, installing, configuring, removing equipment, re-packaging hardware for shipment, and working with limited supervision. This role will also require setup of equipment at various training sites. This position is located onsite at Veterans' Administration Medical Centers and offsite training locations with daytime hours and may require evening hours and the potential for weekend hours. Qualifications
Minimum of 1-year experience in imaging and installing computer equipment Must be able to unpack/re-pack, move, and install pallets of IT equipment with each item weighing up to 50 pounds with no restrictions Will need to consistently traverse around the site campus transporting equipment to various office buildings and frequently stoop, crouch, and reach to setup/remove computers/pull cords under desks and in server closets Will frequently need to be able to push carts carrying equipment Experience with hardware and software support, troubleshooting, system imaging, hardware break-fix support (i.e. laptops, desktops, and printers), refresh, upgrade, and deployment projects as well as excellent customer service skills Experience with conducting routine system administration tasks and logging data in system admin logs Experience with maintaining troubleshooting a wide variety of systems and networks, including high availability systems Knowledge of debugging protocols and processes and the ability to work independently while providing excellent customer service HS diploma or GED and 8 years of experience working in a professional environment in lieu of a degree or bachelor’s degree in IT, CS, EE, IS and 1 years of experience Ability to obtain a VA Public Trust Clearance Take2
is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. Seniority level
Not Applicable Employment type
Contract Job function
Information Technology Industries
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