Comerica Bank
Senior Process Transformation Engineer
Comerica Bank - Frisco, Texas, United States, 75034
Work at Comerica Bank
Overview
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Overview
Senior Process Transformation Engineer
The Vice President, Senior Process Transformation Engineer will work in a team of process improvement experts with accountability for delivering on a broad range of projects, varying in risk, size, and complexity, while aligning to business strategies. The Senior Process Transformation Engineer provides support to achieve business results as well as educates and creates awareness of Process Improvement / Transformation methodologies across the Bank.
The Enterprise Change and Project Management Office (ECPMO) is a centralized function that drives strategic alignment, governance, and delivery excellence across enterprise-wide initiatives. The ECPMO enables effective change management, project execution, and the realization of business value.
Outcomes of Process Transformation include...
Increased efficiency and cost savings. Enhanced customer and employee experience. More scalable processes. Greater Transparency, Accountability and Communication. Less dependency on manual controls or intervention. The Senior Process Transformation Engineer will be focused on supporting the design/management of the enterprise process standards and help coordinate the clean-up/upload of existing process artifacts into new standards/tool. They will also be responsible for leading/co-leading process design sessions, working with multiple stakeholders across various Business Units/Support Functions, and taking a leadership role in education regarding Continuous Improvement across the Bank.
Position Responsibilities:
Support creation of ongoing Executive communications documents to share progress and findings with stakeholders. Work collaboratively with Lines of Business (LOB) to introduce/reinforce process standards and guidelines. Training Support for BPM Solution
Coordinate and support ongoing process design training needs with Process Transformation Governance Leads. Collaborate with LOBs/Support Functions on deploying BPM solutions across the enterprise. Ongoing Process Artifact Support
Lead or co-lead design sessions across Business Units and Support Functions. Work with Governance Leads to identify, prioritize, and vet process improvement opportunities. Advise PT Team and stakeholders on driving solutions for efficiency. Support compliance of process artifacts with new standards and assist with converting/uploading artifacts into new BPM solutions. Execution and Monitoring
Monitor training needs and support BU/Support Functions. Partner with stakeholders to optimize solutions and promote adoption. Leverage process redesign concepts to support BU/Support Function goals. Position Qualifications:
Bachelor's Degree in Business, Finance, or related field, or 10 years of relevant experience with a High School Diploma/GED. Minimum 5 years of experience with enterprise-level business process management solutions (e.g., Pega, Bizagi, Appian, iGrafx). Strong relationship management skills with third-party vendors and senior stakeholders. Proven ability to prioritize multiple requests and deliver results on time. Excellent analytical, written, and verbal communication skills. Experience engaging with senior stakeholders and simplifying complex topics. At least 3 years of end-to-end enterprise process management implementation experience, including discovery, documentation, modeling, analysis, and measurement. Experience in banking, capital markets, or financial services preferred; Black Belt Six Sigma certification preferred; Sigma Certification preferred. Work Environment:
Category C - Days in the office will vary from 2-5 days per week. Hours: 8:00 am - 5:00 pm, Monday - Friday, with hybrid onsite and remote work options.
Salary:
To Be Determined Based on Experience.
About Comerica:
We invest in our employees through comprehensive Total Rewards, including health benefits, retirement plans, paid time off, and more. We conduct background checks and require certifications where applicable. Comerica is an Equal Opportunity Employer. #J-18808-Ljbffr
Increased efficiency and cost savings. Enhanced customer and employee experience. More scalable processes. Greater Transparency, Accountability and Communication. Less dependency on manual controls or intervention. The Senior Process Transformation Engineer will be focused on supporting the design/management of the enterprise process standards and help coordinate the clean-up/upload of existing process artifacts into new standards/tool. They will also be responsible for leading/co-leading process design sessions, working with multiple stakeholders across various Business Units/Support Functions, and taking a leadership role in education regarding Continuous Improvement across the Bank.
Position Responsibilities:
Support creation of ongoing Executive communications documents to share progress and findings with stakeholders. Work collaboratively with Lines of Business (LOB) to introduce/reinforce process standards and guidelines. Training Support for BPM Solution
Coordinate and support ongoing process design training needs with Process Transformation Governance Leads. Collaborate with LOBs/Support Functions on deploying BPM solutions across the enterprise. Ongoing Process Artifact Support
Lead or co-lead design sessions across Business Units and Support Functions. Work with Governance Leads to identify, prioritize, and vet process improvement opportunities. Advise PT Team and stakeholders on driving solutions for efficiency. Support compliance of process artifacts with new standards and assist with converting/uploading artifacts into new BPM solutions. Execution and Monitoring
Monitor training needs and support BU/Support Functions. Partner with stakeholders to optimize solutions and promote adoption. Leverage process redesign concepts to support BU/Support Function goals. Position Qualifications:
Bachelor's Degree in Business, Finance, or related field, or 10 years of relevant experience with a High School Diploma/GED. Minimum 5 years of experience with enterprise-level business process management solutions (e.g., Pega, Bizagi, Appian, iGrafx). Strong relationship management skills with third-party vendors and senior stakeholders. Proven ability to prioritize multiple requests and deliver results on time. Excellent analytical, written, and verbal communication skills. Experience engaging with senior stakeholders and simplifying complex topics. At least 3 years of end-to-end enterprise process management implementation experience, including discovery, documentation, modeling, analysis, and measurement. Experience in banking, capital markets, or financial services preferred; Black Belt Six Sigma certification preferred; Sigma Certification preferred. Work Environment:
Category C - Days in the office will vary from 2-5 days per week. Hours: 8:00 am - 5:00 pm, Monday - Friday, with hybrid onsite and remote work options.
Salary:
To Be Determined Based on Experience.
About Comerica:
We invest in our employees through comprehensive Total Rewards, including health benefits, retirement plans, paid time off, and more. We conduct background checks and require certifications where applicable. Comerica is an Equal Opportunity Employer. #J-18808-Ljbffr