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2040 NW Newcastle St, Roseburg, OR 97471, USA

Job Description

Posted Thursday, April 17, 2025 at 10:00 AM

We are seeking a full time Receptionist to join our team! This role provides general office support with a variety of clerical activities and related tasks that support the effective and efficient operation of the clinic.

Duties & Responsibilities:

• Responsible for greeting visitors and directing them to appropriate staff
• Answers the phone and appropriately routes calls
• Schedules and confirms new and returning patient appointment(s)
• Minimizes cancellations and empty appointment slots
• Collects co-payments at time of service and collects patient insurance and privacy forms
• Compiles and records medical charts, reports and correspondence
• Educates patients about their insurance and how physical therapy treatment plans work
• Assists with physical therapy aide duties, when applicable

Minimum Qualifications:

• High school diploma or equivalent
• Must be at least 18 years of age
• Basic proficiency with MS Office products including Word, Excel, and Outlook
• Prior medical office or customer service experience preferred

What We Offer:

• Employees (and their families) Medical with Vision & Prescription and Dental Insurance
• Interactive Wellness Program with rewards for balanced, healthy living and mental health
• Employee Assistance Plan
• Teledoc
• Employees (and their families) Life & AD&D
• Long Term Disability
• Employees (and their families) eligible for employee & family Physical Therapy benefits
• Accrue up to 15 days of PTO (sick and vacation time)-increases with tenure
• 6 paid holidays, 1 charitable giving day, and up to 2 personal holidays
• 401(k) and profit-sharing program (Up to 5% of total compensation)

Continuing Education Package:

• Continuing Education Stipend ($500 annually)
• Continuing Education PTO (up to 1 day annually)
• MedBridge Learning Subscription
• Tuition Advancement program pre and post professional (application process)
• Employee Service Scholarship (application process)

Community and philanthropic support through individual grants and paid time off

Being a part of the Therapeutic Associates Physical Therapy family is an opportunity to make a positive impact in our communities while continuing to learn and grow within a challenging and gratifying profession. If you would like to learn more about becoming part of the Therapeutic Associates team, please review our website and submit your resume today!