Business Development Representative
Ubiquity Inc. - New York, New York, us, 10261
Work at Ubiquity Inc.
Overview
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Overview
At Ubiquity, we live by the mantra head, heart, and hustle.
Head
because we use our collective industry know-how to always push ourselves, our clients, and our programs to be the best they can be.
Heart
because we are always gracious with our time, our collaboration, and with one another. And
Hustle
because we have grit, tenacity, perseverance, and a proven track record of meeting and exceeding goals-every person, in every role, for our company and our clients.
Sound like the right fit? Your tomorrow looks bright at Ubiquity.
Your Role:
Ubiquity is looking for an energetic, collaborative Business Development Representative to act as the liaison between Ubiquity and CX leaders across industries. Your role will be to seek new business opportunities by contacting and developing relationships with potential new customers who manage customer experience, customer service, or call centers for some of the best companies in the world.
To be successful in this role, you should have previous experience developing leads from marketing campaigns and meeting sales quotas as well as using tools to research and find new leads to support your sales objectives. You will use your communication skills to cultivate strong relationships with customers, collaborating with Ubiquity Account Executives from first contact to first meeting, until the deal is closed. If you are motivated and results-driven, and enjoy working in a team environment, we'd like to meet you.
Ultimately, you will boost sales and contribute to our long-term business growth while expanding your sales skill set with regular training and weekly 1:1 development and coaching sessions.
Job Description Customize messages, tailor outreach, make calls, socially connect and collaborate with the marketing team and sales leadership to try new approaches every single day at volume.
Resolve routine problems and act as the first point of escalation for BDRs. Elevate issues or questions to Manager, as necessary
Make recommendations to BDR Manager regarding plans for improvement
Help participate in the recruiting process by interviewing and making hiring recommendations
Help prepare and document training sessions, sales techniques, processes, etc.
Assist in Reporting and Process improvements
Identify ways to streamline workflow, improve process or procedures, and present plans to BDR Manager for input and approval
Qualify leads from marketing campaigns as sales opportunities
Present Ubiquity to potential clients
Identify prospect needs and suggest appropriate products/services
Customize product solutions to increase customer satisfaction
Build long-term trusting relationships with clients
Proactively seek new business opportunities in the market
Set up meetings or calls between (prospective) clients and the Ubiquity Company sales team
Report to the Business Development Manager on weekly, monthly, and quarterly sales results
Align with marketing on messaging, targeting and specific campaigns
Stay up-to-date with new products/services and new pricing/payment plans
Be accountable in delivering on aggressive but achievable metrics for qualified, booked meetings.
Requirements:
Proven work Experience as a Business Development Representative, Account Executive, or similar role
Hands-on Experience with multiple sales techniques (including cold calls, emails and social media outreach)
Track record of achieving sales quotas
Experience with CRM software (e.g. HubSpot)
Experience with modern sales automation systems like SalesLoft, Outreach or Reply.io a bonus
Familiarity with MS Excel (analyzing spreadsheets and charts)
Understanding of sales performance metrics
Excellent and fully fluent English written and verbal communication and negotiation skills
Ability to deliver engaging presentations
Degree in Marketing, Communications, Business Administration or relevant field a bonus
What we do.
Recognized as the #1 CX provider for disruptors and innovators across financial services, healthcare, and e-commerce, Ubiquity was founded on the belief that our clients and their customers deserve better. Headquartered in New York City with delivery locations in Europe, Asia, and the Americas, Ubiquity provides multilingual, end-to-end solutions for customer experience management, back-office/risk operations, and business transformation.
Come as U are, because U Matter at Ubiquity.
We're committed to creating an inclusive employee experience for all. Regardless of race, gender, religion, sexual orientation, age, or disability, we believe that we're at our best when everyone can contribute their ideas and feels free to be their most authentic self.