Hospitality Manager
Compass Group North America - Carpinteria, California, us, 93014
Work at Compass Group North America
Overview
- View job
Overview
70,000-95,000 Other Forms of Compensation: Pay Grade:13 Our Passion is Food!
At Bon Appetit Management Company we are committed to two things, great food and outstanding service! At Bon Appetit you won't find our managers referring to a corporate recipe book or our chefs microwaving the lunch special. We do not have standardized recipes or central commissaries, instead, our chefs and managers are expected to stay abreast of current culinary trends and bring cutting edge food into their cafes. We are a restaurant company that operates in contract food service. That means you will have the freedom to be creative, take risks, and truly shine. We are committed to our staff growing, trying new things, and learning all that they can. Our rapid growth and breadth of accounts translates into exciting opportunities for our people! Job Summary
A Hospitality Manager for Bon Appétit Management Company at LinkedIn supervises the overall success of the operation adhering to the Client’s culture and guidelines, the Health Department’s regulations, and Bon Appétit’s standards and expectations of food quality, freshness and presentation. Helps to oversees all new operation openings. Works closely with the Director of Operations to analyze and report café financials, staffing levels, OT, décor, innovation and company growth. Maintains and teaches a good work ethic. Motivates, trains, develops and directs all staff to accomplish the goals and objectives of the operation to the satisfaction of our guests. Solves problems professionally, rapidly and fairly. Maintains a working relationship with Client. POSITION OBJECTIVES:
In the performance of their respective tasks and duties all employees are expected to conform to the following: Perform quality work within deadlines with or without direct supervision. Interact professionally with other employees, guests and suppliers. Work effectively as a team contributor on all assignments. Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations. Major Duties
Food Programs
Oversees that high-quality food items are creatively well prepared and presented in a cost-effective manner in the Cafés. Maintains Bon Appétit food standards and follows purchasing guidelines in all programs, including farm to fork percentages. Meets and exceeds the expectations of the guest and client perceived value. Supervision and Development of Staff
Assists in Hiring, training and supervising the management team. Supervises the adherence of all standards to proper uniform standards pertaining to the employee handbook and established account guidelines. Assists with all Manager reviews, coaching sessions, and disciplinary actions in a professional and timely manner. Identifies management that possesses motivation and skills for advancement, assists in their development. Financial Management and Analysis
Assists with formulating Bon Appétit and Client budgets with operational standards and client vision in mind. Analyzes the DPR, Variance report and Operating Statement, making changes, and recommendations to the DO and RDM. Safety and Sanitation
Adheres to all Health Department, OSHA and ADA regulations. Reports any injury, accident and/or food borne illness incident for customers and/or staff accurately and in a timely manner. Communicates to Bon Appetit and Compass QA. Maintains and owns all communication regarding any and all incidents, injuries or FBI. Utilizes Personal Protective Equipment when in kitchens and service areas. Customer Service and Client Relations
Treats all guests with professionalism, care and respect. Responds to all comments and complaints within 24 hours and follows up with a written or verbal response with copies to the RDM, DO and Client. Communicates with the Client honestly, accurately and in a timely manner. Retail Management
Ensures that all café operations and operators meet great expectations standards. Oversees and contributes to the successful opening of all new Cafés. Overall Management
Meets all timelines for quarter and year-end reports given by Client and Bon Appétit. Teaches and adheres to Bon Appétit philosophy, culture and commitment to quality food and service, as outlined great expectations. Takes the overall ownership of the account. Has a Passion for culinary and hospitality excellence. Has knowledge of and enforces the Client/Bon Appétit contractual agreement. Note: Job duties are subject to change as needed. Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must have at least 1 year management experience with Bon Appetit at LinkedIn Has a minimum of 5 years food service operation supervision experience. Able to speak clearly and listen attentively to staff, peers, supervisors, guests and client. Has a computer skill with a working knowledge of Microsoft Word, Excel and Power Point. Strong passion for great food. General culinary knowledge of basic kitchen practices, protocols and procedures. Ability to work productively and independently. Ability to follow all Bon Appétit Health & safety standards. Apply to Bon Appetit today! Bon Appetit is a member of Compass Group USA. Click here to Learn More about the Compass Story Associates at
Bon Appetit
are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Paid Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Paid Parental Leave Personal Leave Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely,
click here
for paid time off benefits information. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Applications are accepted on an ongoing basis. Bon Appetit maintains a drug-free workplace. Req ID: 1408294 Bon Appetit BRYAN GONI
#J-18808-Ljbffr