Brown & Brown
Client Solutions Manage - COBRA and FLEX
Brown & Brown - Manasquan, New Jersey, us, 08736
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Overview
Client Solutions Manage - COBRA and FLEX
Join to apply for the
Client Solutions Manage - COBRA and FLEX
role at
Brown & Brown Client Solutions Manage - COBRA and FLEX
1 week ago Be among the first 25 applicants Join to apply for the
Client Solutions Manage - COBRA and FLEX
role at
Brown & Brown Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
Winston Benefits, a Brown & Brown company, is in search of an Client Solutions Manage - COBRA and FLEX to join their team. The Client Solutions Manage - COBRA and FLEX will lead our efforts in providing top-notch administration services as we partner with WEX to white label and resell COBRA and FLEX solutions to our benefits administration clients. As the subject matter expert, you will serve as the primary point of contact for clients, ensuring compliance with regulations and developing quality assurance protocols. You will manage relationships with third-party vendors, negotiate contracts, and monitor service performance. Additionally, you will collaborate with sales and service teams to enhance client satisfaction and support strategic initiatives with senior leadership.
What You’ll Do
Serve as the primary point of contact for clients regarding COBRA and FLEX administration services. Partner with the compliance team to ensure all administrative practices align with current regulations. Develop and implement quality assurance protocols to ensure the accuracy and efficiency of COBRA and FLEX administration processes Monitor and interpret changes in COBRA and FLEX regulations and ensure that the company’s practices remain compliant with federal and state laws. Develop and maintain documentation and procedures related to COBRA and FLEX administration. Manage the relationship third-party vendors, ensuring service delivery meets agreed-upon standards. Negotiate contracts and service level agreements (SLAs) with vendors to align with company objectives and client needs. Regularly review vendor performance and address any issues or concerns that arise. Develop and monitor key performance indicators (KPIs) related to COBRA and FLEX administration. Prepare and present reports on service performance, client satisfaction, and project outcomes to senior management. Address client inquiries, resolve issues, and provide ongoing support to ensure client satisfaction and retention. Collaborate with customer service teams to develop and refine processes for handling COBRA and FLEX-related inquiries and issues. Prepare and present reports on service performance, client satisfaction, and project outcomes to senior management. Use data-driven insights to inform decision-making and strategic planning. Work with the software development team to integrate COBRA and FLEX administration features into the company’s platform. Identify project risks and develop mitigation strategies to address potential issues.
What You’ll Need
Education: Bachelor’s degree in Business Administration, Human Resources, or a related field. Experience: 3-5 years of experience in COBRA and FLEX administration or related areas. Proven experience in client management and vendor negotiations. Knowledge: In-depth understanding of COBRA and FLEX regulations and compliance. Familiarity with quality assurance practices and performance metrics.
What We Offer
Competitive pay based on experience Discretionary Time Off (DTO) Generous benefits package: health, dental, vision, 401(k), etc. Employee Stock Purchase Plan
Pay Range
80000 - 90000 Hourly
The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.
Teammate Benefits & Total Well-Being
We go beyond standard benefits, focusing on the total well-being of our teammates, including:
Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.
Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.
The Power To Be Yourself
As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Other Industries Insurance Referrals increase your chances of interviewing at Brown & Brown by 2x Sign in to set job alerts for “Manager” roles.
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Join to apply for the
Client Solutions Manage - COBRA and FLEX
role at
Brown & Brown Client Solutions Manage - COBRA and FLEX
1 week ago Be among the first 25 applicants Join to apply for the
Client Solutions Manage - COBRA and FLEX
role at
Brown & Brown Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
Winston Benefits, a Brown & Brown company, is in search of an Client Solutions Manage - COBRA and FLEX to join their team. The Client Solutions Manage - COBRA and FLEX will lead our efforts in providing top-notch administration services as we partner with WEX to white label and resell COBRA and FLEX solutions to our benefits administration clients. As the subject matter expert, you will serve as the primary point of contact for clients, ensuring compliance with regulations and developing quality assurance protocols. You will manage relationships with third-party vendors, negotiate contracts, and monitor service performance. Additionally, you will collaborate with sales and service teams to enhance client satisfaction and support strategic initiatives with senior leadership.
What You’ll Do
Serve as the primary point of contact for clients regarding COBRA and FLEX administration services. Partner with the compliance team to ensure all administrative practices align with current regulations. Develop and implement quality assurance protocols to ensure the accuracy and efficiency of COBRA and FLEX administration processes Monitor and interpret changes in COBRA and FLEX regulations and ensure that the company’s practices remain compliant with federal and state laws. Develop and maintain documentation and procedures related to COBRA and FLEX administration. Manage the relationship third-party vendors, ensuring service delivery meets agreed-upon standards. Negotiate contracts and service level agreements (SLAs) with vendors to align with company objectives and client needs. Regularly review vendor performance and address any issues or concerns that arise. Develop and monitor key performance indicators (KPIs) related to COBRA and FLEX administration. Prepare and present reports on service performance, client satisfaction, and project outcomes to senior management. Address client inquiries, resolve issues, and provide ongoing support to ensure client satisfaction and retention. Collaborate with customer service teams to develop and refine processes for handling COBRA and FLEX-related inquiries and issues. Prepare and present reports on service performance, client satisfaction, and project outcomes to senior management. Use data-driven insights to inform decision-making and strategic planning. Work with the software development team to integrate COBRA and FLEX administration features into the company’s platform. Identify project risks and develop mitigation strategies to address potential issues.
What You’ll Need
Education: Bachelor’s degree in Business Administration, Human Resources, or a related field. Experience: 3-5 years of experience in COBRA and FLEX administration or related areas. Proven experience in client management and vendor negotiations. Knowledge: In-depth understanding of COBRA and FLEX regulations and compliance. Familiarity with quality assurance practices and performance metrics.
What We Offer
Competitive pay based on experience Discretionary Time Off (DTO) Generous benefits package: health, dental, vision, 401(k), etc. Employee Stock Purchase Plan
Pay Range
80000 - 90000 Hourly
The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.
Teammate Benefits & Total Well-Being
We go beyond standard benefits, focusing on the total well-being of our teammates, including:
Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.
Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.
The Power To Be Yourself
As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Other Industries Insurance Referrals increase your chances of interviewing at Brown & Brown by 2x Sign in to set job alerts for “Manager” roles.
Shrewsbury, NJ $110,000.00-$150,000.00 1 month ago Freehold, NJ $62,600.00-$87,600.00 1 week ago Brick, NJ $70,000.00-$75,000.00 2 weeks ago Lakewood, NJ $125,000.00-$160,000.00 3 days ago Farmingdale, NJ $60,000.00-$70,000.00 1 week ago Tinton Falls, NJ $15.49-$20.00 1 month ago General Manager in Training - Ocean Township
General Manager in Training - Ocean Township
Portmeirion Factory Outlet Store Manager
Tinton Falls, NJ $70,000.00-$75,000.00 4 weeks ago Neptune City, NJ $100,000.00-$120,000.00 2 months ago Middletown, NJ $62,600.00-$87,600.00 15 hours ago Brick, NJ $55,000.00-$65,000.00 4 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr