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Work where every moment matters.

Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut's most comprehensive healthcare network.

Hartford HealthCare Medical Group is one of the largest medical practices in New England with multiple locations throughout Connecticut and Rhode Island. We consist of a team of professionals ranging from Medical Assistants to Physician Assistants and everything in between. Our physician led medical group enjoys an excellent reputation with patients and the medical community, offering primary care, urgent care and more than 30 different specialties.

Position Overview: Under the supervision of a Registered Nurse and/or Physician, the Medical Assistant plays a crucial role as part of the patient care team, providing multi-skilled services to support the health, safety, and comfort of patients. All duties are performed in accordance with regulatory, state, and company standards, policies, and procedures.

Key Responsibilities:

• Room patients timely for clinic appointments.
• Handle medication prior authorizations.
• Triage incoming phone calls and patient messages, managing them according to priority.
• Coordinate patient appointments.
• Collaborate with healthcare professionals to ensure quality, patient-centered care.
• Work as a team to maintain a supportive and efficient environment.

Location: This is a central region position with travel required to Southington and New Britain locations.

Why Join Our Team? As a Medical Assistant at the Epilepsy Center, you will work alongside a dedicated team of physicians and advanced practice providers. This role offers strong leadership support and opportunities to connect with colleagues across the Epilepsy Center statewide. Additionally, you will have the chance to engage with the community through events organized by the Epilepsy Foundation. Join us in making a meaningful impact on the lives of patients while growing your skills in a supportive and collaborative environment.

Qualifications

Education:

• Diploma from an accredited Medical Assistant program OR an active CT CNA, EMT, Paramedic or Medic Certification OR relative experience as outlined below.
• Certified BLS Provider credentialed from the American Heart Association (AHA) obtained within 3 Months (90 days) of hire date or job transfer date.
• All required credentials to be maintained throughout employment.

Experience:

• In lieu of education requirement, at least one year of experience in direct patient care (acute or ambulatory space) may be considered.
• Relevant experience or MA externship in a busy medical office preferred.
• EPIC EMR experience preferred.

We take great care of careers.

With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge - helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.