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IDR Healthcare

IT Service Desk I

IDR Healthcare, Franklin, Tennessee, us, 37068


IDR is looking for an

Onsite IT Service Desk Specialist

for one of our top clients onsite in

Franklin, TN ! If you are looking for join an amazing growth-minded team, apply today! This is a 6-month contract with potential to extend or convert over at any point!

Responsibilities of the IT Service Desk Specialist:

Review and deal with customer ticketsSupport remote workers, virtual desktops and telecomUse Active Directory to assign security groups, password resets, etc.Work on projects with the department moving, participating and coordinatingWork alongside IT director and PMWork within a team setting but also comfort in working independently with ticketing systemTroubleshoot computer issuesQualifications of the IT Service Desk Specialist:

Intermediate service desk experienceA+ certificationWindows Microsoft experienceActive DirectoryCitrtix/VMware horizonRemote or VDI experienceExcellent customer service skillsWhat's in it for you?

Competitive compensation packageFull Benefits; Medical, Vision, Dental, and more!Opportunity to get in with an industry leading organizationClose-knit and team-oriented cultureWhy IDR?

20+ Years of Proven Industry Experience in 4 major marketsEmployee Stock Ownership ProgramDedicated Engagement Manager who is committed to you and your successMedical, Dental, Vision, and Life InsuranceClearlyRated's Best of Staffing® Client and Talent Award winner 10 years in a row