Community College of Aurora
Testing Center Supervisor
Community College of Aurora, Aurora, Colorado, United States, 80012
Salary:
$59,187.00 - $60,212.00 Annually
Location :
16000 East CentreTech Parkway Aurora, CO
Job Type:
Full-Time
Job Number:
230160
Division:
Student Services
Opening Date:
09/30/2024
Closing Date:
Continuous
POSITION SUMMARYThe Testing Center Supervisor manages all functions at the college's testing centers at the CentreTech, Lowry, and Buckley campuses. The testing centers offer many testing services including placement testing (including Self Assessments), CLEP, DSST, Pearson VUE, Meazure Learning, National Testing Network (NTN), National Center for Competency Tests (NCCT), HiSET, Prior Learning Assessment (PLA) Exams, Spanish Placement Test, classroom make-up and accommodated tests, and distance education proctoring.The coordinator oversees the main functions, which includes but is not limited to: ensures staff coverage at multiple locations, manages Accuplacer unit allocations, user accounts, and serves as the primary/main test administrator and contact for all outside testing agencies. Additionally, the Coordinator will manage the testing center budget and implement additional testing services to offer to both CCA students, faculty and staff, and community members.The ideal candidate will have strong organizational skills, leadership and management skills, and be a forward thinker who can help to share the direction of the testing center. The candidate must possess excellent interpersonal and teamwork skills.
OVERVIEW OF CCA
The Community College of Aurora serves our diverse community by providing high-quality instruction and support services to prepare students for transfer and employment. We are particularly interested in applicants that demonstrate a commitment to working with individuals and groups from diverse identities, including but not limited to: socioeconomic, cultural, sexual orientation, gender identity expression, disability, multilingual learners, veterans, non-traditional, race and ethnic backgrounds.
More than 20 different languages and 60 countries are represented at CCA. In addition to traditional degree and certificate programs, CCA offers non-credit professional development courses, customized training, and economic and workforce development resources to employer partners and individual professionals seeking to enhance the capacity and productivity of their workforce or individual knowledge and skills. The college centers diversity, equity, and inclusion and we actively seek to employee partners who want to join us in working to reducing outcome gaps among our diverse student population.
DUTIES & RESPONSIBILITIESTesting Functions
Oversee the college's student assessment activities including placement testing for both regular and ESL classes.Direct CLEP, DSST, PearsonVUE, Meazure Learning, NTN, NCCT, HiSET and distance education proctoring to include vendor relations, upgrades, contracts, new tests, and pricing.Support proctoring services at the Testing Center at Buckley Space Force Base for CLEP, DSST and possible future assessment offerings.Supports the college's make-up and accommodated testing needs at both the CentreTech and Lowry Campuses to include proctoring, scheduling, and coordination with Academic Success Faculty and Staff.Manage the testing center budgets and implement additional testing services to offer to CCA students, faculty and staff and community members.Must acquire testing administrator and proctor eligibility within first month of employment and must remain eligible for current and future tests throughout employment at CCA.Regularly reviews placement questionnaires and the various testing sponsor partnerships to ensure we are meeting, exceeding, and anticipating the needs of CCA students and the community.Regularly seeks out additional testing partnerships to meet the changing needs of CCA students and the community.Updates the department's webpages to provide effective communication to students, faculty and staff, and community members, regarding services.Consult and collaborate with Academic Chairs and Deans to implement new tests for CCA students.Assists with data analysis of measuring outcomes related to the English and math placement forms.Accountability and Integrity
Write, implement and maintain policies to uphold confidentiality and security of all testing materials, test logs, other test documents as well as policies surrounding cheating and dishonesty.Train staff and ensure they remain vigilant and pay close attention to cheating or preventing cheating.Ensure a quiet atmosphere appropriate for testing is maintained in all locations of the Testing Center, including remote/virtual testing environments.Document and present any cases of cheating or test-taker dishonesty according to Testing Center policies and the CCA Student Code of Conduct.Ensure that staff uploads scores into Banner in a timely manner and that any discrepancies are corrected.Maintains regular reports and data that details tests offered. Reports are used for both scheduling and decision making as well as availability to leadership as requested.Payment and Budgetary Functions
Determine assessment costs and monitor deposits and auxiliary budget balances.Initiate the purchasing process for testing units and supplies.Evaluate and implement additional income producing testing opportunities as appropriate.Supervision & Training
Ensure coverage of the testing center locations year-around which includes scheduling additional testing sessions and proctors for peak periods as needed.Coordinate training on Banner, RegisterBlast, Navigate, Accuplacer, FormStack, D2L and other applicable systems to Testing Center staff as appropriate.Hire, train and supervise Testing Specialists.Actively works with team members to ensure they are meeting personal and professional goals. Develops growth plans as needed.Write and maintain a procedures manual, a department manual and any other procedures, as needed.Plan and implement any changes regarding testing procedures, staffing or physical environment.Articulate, communicate and ensure all team members contribute to the vision of the testing center.Model best practices for inclusion, equity and diversity.College, Community and State-Wide Representation
Build relationships with college staff to ensure that assessment, testing any other assessment related needs are being met, including services to staff and faculty.Communicate with college staff and faculty periodically to inform of any new developments or changes in testing policies or services.Represent the college at the National College Testing Association (NCTA), Rocky Mountain College Testing Association (RMCTA), and CCCS Testing group meetings.Supports Concurrent Enrollment's Accuplacer testing process at local high schools. This includes vetting, training and evaluating high school proctors. In addition, communicating and coordinating with high school district liaisons as neededAssist with the development of testing publications and communications in collaboration with the Communications & Marketing department.As needed, establishes and maintains relationships for off-site non-high school testing.REQUIRED QUALIFICATIONS
Bachelor's degree (or higher) in psychology, education, psychometrics, measurement, mathematics, or a closely related field1-2 years' experience proctoring exams in a classroom or testing center setting2 years management and supervision experience1 or more years' providing excellent customer service in an education or business settingComputer skills including Internet and MS OfficeExcellent problem-solving skills
PREFERRED QUALIFICATIONS
Excellent organizational skillsExcellent planning skillsSystemic visionExcellent interpersonal skillsAbility to be flexibleAbility to work in a team atmosphereMaster's degree or higherSUPPLEMENTAL INFORMATION
Salary Range:
Anticipated starting salary range is $59,187.00- $60,212.00 annually. This salary is determined by the qualifications of the selected candidate balanced with departmental budget availability, internal salary equity considerations, and available market information. CCA offers an excellent , including generous leave, holiday, and education benefits. Full time employees immediately upon hire earn 15 hours a month annual leave and 10 hours a month sick leave.
Deadline to Submit Application Material:
An initial review of applications will begin on Monday, October 14, 2024 and continue until the position is filled.
Application Process:
When submitting your online application, please include a cover letter, current resume, and professional references. Official transcripts showing the highest degree achieved should be submitted to upon offer of employment. If you have questions regarding this position, please contact us at
By applying for this announced position, applicants are certifying that all statements, information and documents provided are true, complete and correct to the best of their knowledge and are made in good faith. Further, applicants understand that omissions, misleading, false or untrue information, or any attempt at fraud or deceit in any manner connected with this application and/or subsequent testing may result in them not being considered for jobs with the Community College of Aurora; may constitute grounds for discipline and/or termination after hire; and/or constitute grounds for further actions pursuant to law.
Application Checklist
Complete Applications must include the following documents:
A complete online applicationA cover letter that describes how your experience aligns with the minimum and preferred qualifications of this positionA current resume uploaded as an attachment to your online applicationCandidates identified as finalists must provide three to five professional references, at least two of which must include a current direct supervisor and most recent supervisor. If you cannot provide two supervisor references, an opportunity will be afforded for discussion and consideration of alternative references with the CCA Human Resource Office. Please note, out of professional courtesy to you, we will not contact your current supervisor without first providing notice to you as a candidate and only when a contingent offer is pending in order to protect the confidentiality of your application to the full extent possible.If you are using education to qualify, a copy of your official or unofficial transcript showing that your degree has been conferred and the name of your school, or your NACES accreditation is required as part of your application. Please submit this as an attachment to your application. Please note that you have the right to redact dates from your transcript during the application process. A full, unredacted copy will be required upon hire.For any questions or technical issues please contactNotice to all Applicants:
in the United States must be produced within three (3) days of hire.Direct deposit of payroll is a condition of employment.Final candidate is subject to a criminal background check prior to final selection process.Final candidate is required to submit official transcripts to Human Resources within fourteen (14) days of hire.CCA is affiliated with the Colorado Public Employees Retirement Association (PERA) and as such, employees contribute to PERA in lieu of Social Security for retirement benefits. For more information, visit theIndividuals currently or formerly employed by the Colorado Community College System or one of its 13 colleges, and/or who were disciplinarily terminated or resigned in lieu of termination, must disclose this information in your application material.For information regarding civil rights or grievance procedures, contact our Title IX Compliance/Equal Opportunity Officer,Erica Hines, Chief Human Resources & Personnel Success Officer at 16000 E. CentreTech Parkway, Suite A207E, Aurora, Colorado 80011 or by phone at (303) 340-7231 or e-mail at Erica.Hines@ccaurora.edu.
Colorado Residency Requirement:
Eligible applicants must be either a current Colorado resident or be able to provide proof of residency in Colorado within 30 days of the start date for the position, or they may be deemed ineligible for employment with the Community College of Aurora. Please contact with any questions.
Community College of Aurora Inclusive Excellence Statement:
CCA embraces Inclusive Excellence because we want our students, staff, and faculty to learn and contribute within an inclusive environment. This means members of our college community will be active, respectful, and mindful of equity, diversity, and inclusion at all levels of engagement.
Inclusive Excellence will provide a foundation for student and institutional success. Recognizing our diversity is only the first step toward Inclusive Excellence.
We must also be intentional in valuing cultural differences and experiences, while incorporating them into practices, curricula, and policies.
Welcoming, Respectful, Inclusive - Together, we are CCA.
The Federal Clery Act:
(The Student Right to Know and Campus Security Act of 1990) requires all institutions of higher learning to make available to prospective employees our agency's Annual Security Report. A copy of this information is available on the CCA website at the A paper copy of this report can be obtained at the College Security Office upon request. This report includes statistics for the previous three years concerning crimes that occurred on campus or on property controlled or owned by Community College of Aurora, as well as public property within, or immediately adjacent to and accessible from, our campuses.
ADAAA Accommodations :
Any person with a disability as defined by the ADA Amendments Act of 2008 (ADAAA) may be provided a reasonable accommodation upon request to enable the person to complete an employment assessment. To request an accommodation, please contactErica Hines at (303) 340-7231 or erica.hines@ccaurora.eduat least five business days before the assessment date to allow us to evaluate your request and prepare for the accommodation. You may be asked to provide additional information, including medical documentation, regarding functional limitations and type of accommodation needed. Please ensure that you have this information available well in advance of the assessment date.
Pregnancy Related Accommodations, Colorado Anti-Discrimination Act (CADA):
The Colorado Anti-Discrimination Act (CADA), allows applicants to request a reasonable accommodation for health conditions related to pregnancy or the physical recovery from childbirth. Candidates wishing to request reasonable accommodations must do so as soon as possible, preferably at least three days prior to the exam or interview. If you are an individual who wishes to request reasonable accommodations, please contact us at (303) 340-7231 or Erica.Hines@ccaurora.edu.
Non-Discrimination Statement:
The Community College of Aurora prohibits all forms of discrimination and harassment including those that violate federal and state law, or the State Board for Community Colleges and Occupational Education Board Policies 3-120 and 4-120. The College does not discriminate on the basis of sex/gender, race, color, age, creed, national or ethnic origin, physical or mental disability, veteran status, pregnancy status, religion, genetic information, marital status, gender identity, or sexual orientation in its employment practices or educational programs and activities. For information regarding civil rights or grievance procedures, contact our Title IX Compliance/Equal Opportunity Officer, Erica Hines, Chief Human Resources & Personnel Success Officer at 16000 E. CentreTech Parkway, Suite A207E, Aurora, Colorado 80011 or by phone at (303) 340-7231 or e-mail at Erica.Hines@ccaurora.edu.
01
Are you a current CCA employee?
YesNo
02
Have you ever worked for Colorado Community College System (CCCS)?
YesNo
Required Question
$59,187.00 - $60,212.00 Annually
Location :
16000 East CentreTech Parkway Aurora, CO
Job Type:
Full-Time
Job Number:
230160
Division:
Student Services
Opening Date:
09/30/2024
Closing Date:
Continuous
POSITION SUMMARYThe Testing Center Supervisor manages all functions at the college's testing centers at the CentreTech, Lowry, and Buckley campuses. The testing centers offer many testing services including placement testing (including Self Assessments), CLEP, DSST, Pearson VUE, Meazure Learning, National Testing Network (NTN), National Center for Competency Tests (NCCT), HiSET, Prior Learning Assessment (PLA) Exams, Spanish Placement Test, classroom make-up and accommodated tests, and distance education proctoring.The coordinator oversees the main functions, which includes but is not limited to: ensures staff coverage at multiple locations, manages Accuplacer unit allocations, user accounts, and serves as the primary/main test administrator and contact for all outside testing agencies. Additionally, the Coordinator will manage the testing center budget and implement additional testing services to offer to both CCA students, faculty and staff, and community members.The ideal candidate will have strong organizational skills, leadership and management skills, and be a forward thinker who can help to share the direction of the testing center. The candidate must possess excellent interpersonal and teamwork skills.
OVERVIEW OF CCA
The Community College of Aurora serves our diverse community by providing high-quality instruction and support services to prepare students for transfer and employment. We are particularly interested in applicants that demonstrate a commitment to working with individuals and groups from diverse identities, including but not limited to: socioeconomic, cultural, sexual orientation, gender identity expression, disability, multilingual learners, veterans, non-traditional, race and ethnic backgrounds.
More than 20 different languages and 60 countries are represented at CCA. In addition to traditional degree and certificate programs, CCA offers non-credit professional development courses, customized training, and economic and workforce development resources to employer partners and individual professionals seeking to enhance the capacity and productivity of their workforce or individual knowledge and skills. The college centers diversity, equity, and inclusion and we actively seek to employee partners who want to join us in working to reducing outcome gaps among our diverse student population.
DUTIES & RESPONSIBILITIESTesting Functions
Oversee the college's student assessment activities including placement testing for both regular and ESL classes.Direct CLEP, DSST, PearsonVUE, Meazure Learning, NTN, NCCT, HiSET and distance education proctoring to include vendor relations, upgrades, contracts, new tests, and pricing.Support proctoring services at the Testing Center at Buckley Space Force Base for CLEP, DSST and possible future assessment offerings.Supports the college's make-up and accommodated testing needs at both the CentreTech and Lowry Campuses to include proctoring, scheduling, and coordination with Academic Success Faculty and Staff.Manage the testing center budgets and implement additional testing services to offer to CCA students, faculty and staff and community members.Must acquire testing administrator and proctor eligibility within first month of employment and must remain eligible for current and future tests throughout employment at CCA.Regularly reviews placement questionnaires and the various testing sponsor partnerships to ensure we are meeting, exceeding, and anticipating the needs of CCA students and the community.Regularly seeks out additional testing partnerships to meet the changing needs of CCA students and the community.Updates the department's webpages to provide effective communication to students, faculty and staff, and community members, regarding services.Consult and collaborate with Academic Chairs and Deans to implement new tests for CCA students.Assists with data analysis of measuring outcomes related to the English and math placement forms.Accountability and Integrity
Write, implement and maintain policies to uphold confidentiality and security of all testing materials, test logs, other test documents as well as policies surrounding cheating and dishonesty.Train staff and ensure they remain vigilant and pay close attention to cheating or preventing cheating.Ensure a quiet atmosphere appropriate for testing is maintained in all locations of the Testing Center, including remote/virtual testing environments.Document and present any cases of cheating or test-taker dishonesty according to Testing Center policies and the CCA Student Code of Conduct.Ensure that staff uploads scores into Banner in a timely manner and that any discrepancies are corrected.Maintains regular reports and data that details tests offered. Reports are used for both scheduling and decision making as well as availability to leadership as requested.Payment and Budgetary Functions
Determine assessment costs and monitor deposits and auxiliary budget balances.Initiate the purchasing process for testing units and supplies.Evaluate and implement additional income producing testing opportunities as appropriate.Supervision & Training
Ensure coverage of the testing center locations year-around which includes scheduling additional testing sessions and proctors for peak periods as needed.Coordinate training on Banner, RegisterBlast, Navigate, Accuplacer, FormStack, D2L and other applicable systems to Testing Center staff as appropriate.Hire, train and supervise Testing Specialists.Actively works with team members to ensure they are meeting personal and professional goals. Develops growth plans as needed.Write and maintain a procedures manual, a department manual and any other procedures, as needed.Plan and implement any changes regarding testing procedures, staffing or physical environment.Articulate, communicate and ensure all team members contribute to the vision of the testing center.Model best practices for inclusion, equity and diversity.College, Community and State-Wide Representation
Build relationships with college staff to ensure that assessment, testing any other assessment related needs are being met, including services to staff and faculty.Communicate with college staff and faculty periodically to inform of any new developments or changes in testing policies or services.Represent the college at the National College Testing Association (NCTA), Rocky Mountain College Testing Association (RMCTA), and CCCS Testing group meetings.Supports Concurrent Enrollment's Accuplacer testing process at local high schools. This includes vetting, training and evaluating high school proctors. In addition, communicating and coordinating with high school district liaisons as neededAssist with the development of testing publications and communications in collaboration with the Communications & Marketing department.As needed, establishes and maintains relationships for off-site non-high school testing.REQUIRED QUALIFICATIONS
Bachelor's degree (or higher) in psychology, education, psychometrics, measurement, mathematics, or a closely related field1-2 years' experience proctoring exams in a classroom or testing center setting2 years management and supervision experience1 or more years' providing excellent customer service in an education or business settingComputer skills including Internet and MS OfficeExcellent problem-solving skills
PREFERRED QUALIFICATIONS
Excellent organizational skillsExcellent planning skillsSystemic visionExcellent interpersonal skillsAbility to be flexibleAbility to work in a team atmosphereMaster's degree or higherSUPPLEMENTAL INFORMATION
Salary Range:
Anticipated starting salary range is $59,187.00- $60,212.00 annually. This salary is determined by the qualifications of the selected candidate balanced with departmental budget availability, internal salary equity considerations, and available market information. CCA offers an excellent , including generous leave, holiday, and education benefits. Full time employees immediately upon hire earn 15 hours a month annual leave and 10 hours a month sick leave.
Deadline to Submit Application Material:
An initial review of applications will begin on Monday, October 14, 2024 and continue until the position is filled.
Application Process:
When submitting your online application, please include a cover letter, current resume, and professional references. Official transcripts showing the highest degree achieved should be submitted to upon offer of employment. If you have questions regarding this position, please contact us at
By applying for this announced position, applicants are certifying that all statements, information and documents provided are true, complete and correct to the best of their knowledge and are made in good faith. Further, applicants understand that omissions, misleading, false or untrue information, or any attempt at fraud or deceit in any manner connected with this application and/or subsequent testing may result in them not being considered for jobs with the Community College of Aurora; may constitute grounds for discipline and/or termination after hire; and/or constitute grounds for further actions pursuant to law.
Application Checklist
Complete Applications must include the following documents:
A complete online applicationA cover letter that describes how your experience aligns with the minimum and preferred qualifications of this positionA current resume uploaded as an attachment to your online applicationCandidates identified as finalists must provide three to five professional references, at least two of which must include a current direct supervisor and most recent supervisor. If you cannot provide two supervisor references, an opportunity will be afforded for discussion and consideration of alternative references with the CCA Human Resource Office. Please note, out of professional courtesy to you, we will not contact your current supervisor without first providing notice to you as a candidate and only when a contingent offer is pending in order to protect the confidentiality of your application to the full extent possible.If you are using education to qualify, a copy of your official or unofficial transcript showing that your degree has been conferred and the name of your school, or your NACES accreditation is required as part of your application. Please submit this as an attachment to your application. Please note that you have the right to redact dates from your transcript during the application process. A full, unredacted copy will be required upon hire.For any questions or technical issues please contactNotice to all Applicants:
in the United States must be produced within three (3) days of hire.Direct deposit of payroll is a condition of employment.Final candidate is subject to a criminal background check prior to final selection process.Final candidate is required to submit official transcripts to Human Resources within fourteen (14) days of hire.CCA is affiliated with the Colorado Public Employees Retirement Association (PERA) and as such, employees contribute to PERA in lieu of Social Security for retirement benefits. For more information, visit theIndividuals currently or formerly employed by the Colorado Community College System or one of its 13 colleges, and/or who were disciplinarily terminated or resigned in lieu of termination, must disclose this information in your application material.For information regarding civil rights or grievance procedures, contact our Title IX Compliance/Equal Opportunity Officer,Erica Hines, Chief Human Resources & Personnel Success Officer at 16000 E. CentreTech Parkway, Suite A207E, Aurora, Colorado 80011 or by phone at (303) 340-7231 or e-mail at Erica.Hines@ccaurora.edu.
Colorado Residency Requirement:
Eligible applicants must be either a current Colorado resident or be able to provide proof of residency in Colorado within 30 days of the start date for the position, or they may be deemed ineligible for employment with the Community College of Aurora. Please contact with any questions.
Community College of Aurora Inclusive Excellence Statement:
CCA embraces Inclusive Excellence because we want our students, staff, and faculty to learn and contribute within an inclusive environment. This means members of our college community will be active, respectful, and mindful of equity, diversity, and inclusion at all levels of engagement.
Inclusive Excellence will provide a foundation for student and institutional success. Recognizing our diversity is only the first step toward Inclusive Excellence.
We must also be intentional in valuing cultural differences and experiences, while incorporating them into practices, curricula, and policies.
Welcoming, Respectful, Inclusive - Together, we are CCA.
The Federal Clery Act:
(The Student Right to Know and Campus Security Act of 1990) requires all institutions of higher learning to make available to prospective employees our agency's Annual Security Report. A copy of this information is available on the CCA website at the A paper copy of this report can be obtained at the College Security Office upon request. This report includes statistics for the previous three years concerning crimes that occurred on campus or on property controlled or owned by Community College of Aurora, as well as public property within, or immediately adjacent to and accessible from, our campuses.
ADAAA Accommodations :
Any person with a disability as defined by the ADA Amendments Act of 2008 (ADAAA) may be provided a reasonable accommodation upon request to enable the person to complete an employment assessment. To request an accommodation, please contactErica Hines at (303) 340-7231 or erica.hines@ccaurora.eduat least five business days before the assessment date to allow us to evaluate your request and prepare for the accommodation. You may be asked to provide additional information, including medical documentation, regarding functional limitations and type of accommodation needed. Please ensure that you have this information available well in advance of the assessment date.
Pregnancy Related Accommodations, Colorado Anti-Discrimination Act (CADA):
The Colorado Anti-Discrimination Act (CADA), allows applicants to request a reasonable accommodation for health conditions related to pregnancy or the physical recovery from childbirth. Candidates wishing to request reasonable accommodations must do so as soon as possible, preferably at least three days prior to the exam or interview. If you are an individual who wishes to request reasonable accommodations, please contact us at (303) 340-7231 or Erica.Hines@ccaurora.edu.
Non-Discrimination Statement:
The Community College of Aurora prohibits all forms of discrimination and harassment including those that violate federal and state law, or the State Board for Community Colleges and Occupational Education Board Policies 3-120 and 4-120. The College does not discriminate on the basis of sex/gender, race, color, age, creed, national or ethnic origin, physical or mental disability, veteran status, pregnancy status, religion, genetic information, marital status, gender identity, or sexual orientation in its employment practices or educational programs and activities. For information regarding civil rights or grievance procedures, contact our Title IX Compliance/Equal Opportunity Officer, Erica Hines, Chief Human Resources & Personnel Success Officer at 16000 E. CentreTech Parkway, Suite A207E, Aurora, Colorado 80011 or by phone at (303) 340-7231 or e-mail at Erica.Hines@ccaurora.edu.
01
Are you a current CCA employee?
YesNo
02
Have you ever worked for Colorado Community College System (CCCS)?
YesNo
Required Question