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Kesta IT

Business Analyst

Kesta IT, Lansing, Michigan, United States, 48900


Come build, innovate, disrupt, and thrive!

K?STA I.T is actively seeking a

Business Analyst

foran immediate contract engagement with our government client.

Work Location:

This position is

Hybrid

Job Description :

We are seeking a Business Analyst with experience in telecommunications and IT solutions. The role involves gathering business and technical requirements, managing multiple projects, and working closely with clients and technical teams to support the successful integration of telecommunication services.

Responsibilities :•Facilitate meetings with clients to gather IT solution requirements and assess impacted business processes.•Manage the integration of business processes and IT solutions for telecommunication services such as WAN, WLAN, MLAN, security, voice, and video.•Consult with Subject Matter Experts (SMEs) to ensure accurate project execution.•Obtain and report on business and technical requirements.•Lead project review sessions and maintain effective communication with clients and teams.•Work within large, complex enterprise network environments.•Disseminate information to technical teams, customers, and managers effectively.

Required Skills:•Bachelor's degree required.•3-5 years experience working in a large enterprise environment and with multiple network platforms.•Strong organizational, prioritization, communication, and interpersonal skills.•3-5 years experience with Microsoft Project and Excel.•3-5 years experience in telecommunications and with multiple lines of network services.•5+ years experience in customer-facing roles.•Familiarity with Clarity (preferred), Remedy/Helix, and DevOps (preferred)

Available Benefits:•Medical Benefits (Platinum level plans available)•Work from home / Hybrid / Onsite options•PTO•Holiday Pay•VTO•401K•Charitable Match•Training reimbursement

About K?STA I.T.:

Our name says it all; K?STA I.T. (Keys-to-I.T.) AND our people are our keys to our success!

K?STA I.T. is a premier Utah-based technical staffing and consulting services firm. We specialize in temporary and permanent placement of Software, Hardware, Network, Cloud, CRM/ERP, Data, End-User support, Web and Executive / leadership-based positions on a full time and consulting basis.

If you're interested in a role where top performance is rewarded, personal time is valued, and excellence is demanded at every level we want to talk to you today!

Where do you want to go? We've got the keys! ~ K?STA I.T.

WWW.KeSTAIT.COM