Lane Community College
Admissions and Records Specialist
Lane Community College, Eugene, Oregon, United States, 97403
Please see Special Instructions for more details.
Incomplete applications will not be considered. All fields in the application must be completed, including employment dates, work hours, and detailed job duties.Resume / Curriculum Vitae (CV) may not take the place of any section in the application.Required Documents
To be considered a candidate for this position, all of the following must be included in the application package:Application – Complete and submit online via the applicant portal.Resume – Comprehensive of experience, education, and accomplishments.Cover Letter - Clearly detailing how you meet the qualifications for the position.Transcripts – See instructions below.If applicable:
DD214 – Veterans, please fax, e-mail, mail, or deliver your documentation (DD214/DD215/letter of disability) to Human Resources at Lane Community College, attn. Jill Deneault, deneaultj@lanecc.edu, Fax: 541-463-3970. Additional Documents and Letters of reference are not accepted.Questions?For assistance with the online application call Human Resources at 541-463-5586How to monitor your application:
Enter recruitment@lanecc.edu into your Safe Senders list. Notifications will be sent toward the end of the search process.Visit your Employment Opportunities account. The main page will show your status in the search.Positions close at 9:00 pm. AA/EEO Statement:Lane Community College is an Affirmative Action / Equal Opportunity / Veteran / Disabled Employer embracing equity, inclusion, and accessibility. We encourage a safe and hospitable environment for historically marginalized populations including women, BIPOC, Latinx, LGBTQ+ individuals, veterans, and candidates and employees living with disabilities.Lane actively recruits veterans and those with disabilities for all positions. For accommodations and questions call 541-463-5586.Position Information:Posting Number: 240145Job Title: Admissions and Records SpecialistDepartment Information
Our
Enrollment Services
Department is seeking to hire a full-time Admissions and Records Specialist.Location: Main CampusClassification: Assessment Testing Specialist 2Position Type: ClassifiedAnticipated Start Date: October 15, 2024 or Upon HireSalary/Wage: HourlySalary/Wage Range: $21.47 - $31.49 Hourly (Classified Salary Level 10)Hourly wage reflects an approximate annual salary of $44,658 – $65,492New employees may not be placed on the salary schedule higher than any current employee in this classification with the same or greater number of years’ relevant experience and education.Lane’s robust
Benefits
package includes a generous contribution toward medical, dental, and vision insurance, basic term life insurance, long-term disability, vacation leave, personal time, and paid sick leave.Lane Community College is considered a qualifying public employer for the purposes of the
Public Service Loan Forgiveness Program . Through the Public Service Loan Forgiveness program, full-time employees working at the College may qualify for forgiveness of the remaining balance on Direct Loans after 120 qualifying monthly payments under a qualifying repayment plan. Questions regarding your loan eligibility should be directed to your loan servicer or to the
US Department of Education.Working Schedule: Full-time; Variable work hours based upon department needs; Mornings, evenings, weekends, and/or travel may be required. Typical schedule, 8 a.m. to 5 p.m.Required Experience: One (1) year of experience in a general office environment, which includes considerable public contact and customer service, is required.Licensure or Certification Requirements: Conditions of Employment:Successful applicants are required to complete a criminal background check. Infractions do not necessarily disqualify a candidate and will be evaluated on a case-by-case basis. See our
FAQs
for more detail.Must work and reside in the state of Oregon at the time their work is being performed.Position Purpose:The Admissions and Records Coordinator is responsible for processing daily intake of admissions applications, assisting students through the enrollment process, and providing support related to student records and general registrar functions. This role involves identifying and implementing process improvements to enhance the admissions and records procedures, ensuring a seamless and efficient student experience.Essential Functions:Communicate effectively with students, staff, and other stakeholders to facilitate a positive experience.Contact prospective students to guide them through the steps required to complete their enrollment.Coordinate the enrollment and onboarding for students in Applied Baccalaureate programs.Perform daily admissions push and assess all applications for duplication, errors, or incorrect information.Address and resolve any issues or concerns students may have regarding their application or enrollment process.Monitor admissions processes for fraudulent activity.Work closely with admissions, academic, and administrative staff to support student enrollment and records management.Troubleshoot challenges for students with SIS (Banner) and/or college policies and procedures; interpret and explain college information.Support registrar functions including registration, transcript requests, and record management.Ensure and maintain confidentiality as guided by the Family Education Rights and Privacy Act (FERPA) and college policies.Document process changes and updates to ensure consistency and clarity.Problem-solve and manage sensitive information with appropriate awareness of FERPA standards; maintain confidentiality and sensitivity to the privacy needs of students.Other duties as assigned.Equity and Inclusion
Demonstrate Lane Community College’s core value of social justice by ensuring equity and inclusion skills such as respect, inclusiveness, reflecting, valuing of cultural and personal differences. These are the basis of employee and student interpersonal communications and relationships and are applied to all position responsibilities.Duties are carried out respectfully, inclusively, regardless of age, color, disability, gender, gender identity or expression, social class, marital status, national origin, race, ethnicity, religion, sexual orientation, veteran’s status, nationality, age, language, origin or employment status.Must demonstrate an active concern for meeting the needs of students, staff, and the public.Actively assist with ADA compliance in conjunction with Lane Community College’s Human Resources and Disability Resources departments; support appropriate access for persons with disabilities to facilitate student and staff success; mentor and role-model cultural competency for persons with disabilities.Supervision Statement: Reports to and works under the general supervision of the Associate Vice President, Enrollment Management and Services/Registrar. This position’s work will receive guidance from the Student Records Coordinator and Recruitment and Retention Software Coordinator. Work is otherwise performed independently according to established requirements, College procedures, and professional judgment. The supervisor provides general instructions as to the scope of work and priorities. The employee is responsible for daily operations with the supervisor and lead worker available to consult on problems and policy decisions. Work is reviewed for the quality of services provided to students and staff.Physical Demands/Working Environment: This position works indoors and is exposed to usual office working conditions that include office noises and interruptions, such as printers, telephones, and visitors. This position requires that an employee is able to sit or stand for extended periods of time; perform cognitive and psychometric work for more than six (6) hours a day. This position may work with individuals who may be hostile or abusive. Work may require transporting materials up to five (60) pounds. Work Safely.Knowledge Skills and Abilities:Knowledge of:
Effective organizational and verbal skills to understand students’ needs and to provide information and make appropriate referrals.Knowledge of and skill in using an SIS, recruitment and retention software systems.Understanding of the admissions process, including application review, student communication, and enrollment procedures.Skill in:
Strong verbal and written communication abilities to interact effectively with students, staff, and other stakeholders.Delivering quality service under high-demand conditions and determining priority based on student enrollment.Excellent organizational abilities to manage multiple tasks, prioritize responsibilities, and maintain accurate records.Proficiency in managing and tracking application materials and student records efficiently.Ability to:
Convey complex information clearly and provide guidance in a supportive manner.Collaborate with others; participate in team meetings; serve on college committees or councils.Provide exceptional service to students, addressing their needs and concerns with professionalism and empathy.Handle high-volume periods and adjust to shifting demands effectively.Quickly learn and adapt to new technologies and software tools used in admissions and records management.Organize and prioritize workload; multi-task; pay attention to detail; use logical reasoning.Work flexible hours including evenings and occasional weekends.Learn College programs, policies, and information sources; recall and communicate numerous changing College procedures and policies.Learn Federal, State, and institutional rules, policies, and procedures as they relate to specific areas of assignment.Keep accurate records and maintain confidentiality.Provide support to employees working to meet accreditation standards through evaluation and assessment of student outcomes.
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Incomplete applications will not be considered. All fields in the application must be completed, including employment dates, work hours, and detailed job duties.Resume / Curriculum Vitae (CV) may not take the place of any section in the application.Required Documents
To be considered a candidate for this position, all of the following must be included in the application package:Application – Complete and submit online via the applicant portal.Resume – Comprehensive of experience, education, and accomplishments.Cover Letter - Clearly detailing how you meet the qualifications for the position.Transcripts – See instructions below.If applicable:
DD214 – Veterans, please fax, e-mail, mail, or deliver your documentation (DD214/DD215/letter of disability) to Human Resources at Lane Community College, attn. Jill Deneault, deneaultj@lanecc.edu, Fax: 541-463-3970. Additional Documents and Letters of reference are not accepted.Questions?For assistance with the online application call Human Resources at 541-463-5586How to monitor your application:
Enter recruitment@lanecc.edu into your Safe Senders list. Notifications will be sent toward the end of the search process.Visit your Employment Opportunities account. The main page will show your status in the search.Positions close at 9:00 pm. AA/EEO Statement:Lane Community College is an Affirmative Action / Equal Opportunity / Veteran / Disabled Employer embracing equity, inclusion, and accessibility. We encourage a safe and hospitable environment for historically marginalized populations including women, BIPOC, Latinx, LGBTQ+ individuals, veterans, and candidates and employees living with disabilities.Lane actively recruits veterans and those with disabilities for all positions. For accommodations and questions call 541-463-5586.Position Information:Posting Number: 240145Job Title: Admissions and Records SpecialistDepartment Information
Our
Enrollment Services
Department is seeking to hire a full-time Admissions and Records Specialist.Location: Main CampusClassification: Assessment Testing Specialist 2Position Type: ClassifiedAnticipated Start Date: October 15, 2024 or Upon HireSalary/Wage: HourlySalary/Wage Range: $21.47 - $31.49 Hourly (Classified Salary Level 10)Hourly wage reflects an approximate annual salary of $44,658 – $65,492New employees may not be placed on the salary schedule higher than any current employee in this classification with the same or greater number of years’ relevant experience and education.Lane’s robust
Benefits
package includes a generous contribution toward medical, dental, and vision insurance, basic term life insurance, long-term disability, vacation leave, personal time, and paid sick leave.Lane Community College is considered a qualifying public employer for the purposes of the
Public Service Loan Forgiveness Program . Through the Public Service Loan Forgiveness program, full-time employees working at the College may qualify for forgiveness of the remaining balance on Direct Loans after 120 qualifying monthly payments under a qualifying repayment plan. Questions regarding your loan eligibility should be directed to your loan servicer or to the
US Department of Education.Working Schedule: Full-time; Variable work hours based upon department needs; Mornings, evenings, weekends, and/or travel may be required. Typical schedule, 8 a.m. to 5 p.m.Required Experience: One (1) year of experience in a general office environment, which includes considerable public contact and customer service, is required.Licensure or Certification Requirements: Conditions of Employment:Successful applicants are required to complete a criminal background check. Infractions do not necessarily disqualify a candidate and will be evaluated on a case-by-case basis. See our
FAQs
for more detail.Must work and reside in the state of Oregon at the time their work is being performed.Position Purpose:The Admissions and Records Coordinator is responsible for processing daily intake of admissions applications, assisting students through the enrollment process, and providing support related to student records and general registrar functions. This role involves identifying and implementing process improvements to enhance the admissions and records procedures, ensuring a seamless and efficient student experience.Essential Functions:Communicate effectively with students, staff, and other stakeholders to facilitate a positive experience.Contact prospective students to guide them through the steps required to complete their enrollment.Coordinate the enrollment and onboarding for students in Applied Baccalaureate programs.Perform daily admissions push and assess all applications for duplication, errors, or incorrect information.Address and resolve any issues or concerns students may have regarding their application or enrollment process.Monitor admissions processes for fraudulent activity.Work closely with admissions, academic, and administrative staff to support student enrollment and records management.Troubleshoot challenges for students with SIS (Banner) and/or college policies and procedures; interpret and explain college information.Support registrar functions including registration, transcript requests, and record management.Ensure and maintain confidentiality as guided by the Family Education Rights and Privacy Act (FERPA) and college policies.Document process changes and updates to ensure consistency and clarity.Problem-solve and manage sensitive information with appropriate awareness of FERPA standards; maintain confidentiality and sensitivity to the privacy needs of students.Other duties as assigned.Equity and Inclusion
Demonstrate Lane Community College’s core value of social justice by ensuring equity and inclusion skills such as respect, inclusiveness, reflecting, valuing of cultural and personal differences. These are the basis of employee and student interpersonal communications and relationships and are applied to all position responsibilities.Duties are carried out respectfully, inclusively, regardless of age, color, disability, gender, gender identity or expression, social class, marital status, national origin, race, ethnicity, religion, sexual orientation, veteran’s status, nationality, age, language, origin or employment status.Must demonstrate an active concern for meeting the needs of students, staff, and the public.Actively assist with ADA compliance in conjunction with Lane Community College’s Human Resources and Disability Resources departments; support appropriate access for persons with disabilities to facilitate student and staff success; mentor and role-model cultural competency for persons with disabilities.Supervision Statement: Reports to and works under the general supervision of the Associate Vice President, Enrollment Management and Services/Registrar. This position’s work will receive guidance from the Student Records Coordinator and Recruitment and Retention Software Coordinator. Work is otherwise performed independently according to established requirements, College procedures, and professional judgment. The supervisor provides general instructions as to the scope of work and priorities. The employee is responsible for daily operations with the supervisor and lead worker available to consult on problems and policy decisions. Work is reviewed for the quality of services provided to students and staff.Physical Demands/Working Environment: This position works indoors and is exposed to usual office working conditions that include office noises and interruptions, such as printers, telephones, and visitors. This position requires that an employee is able to sit or stand for extended periods of time; perform cognitive and psychometric work for more than six (6) hours a day. This position may work with individuals who may be hostile or abusive. Work may require transporting materials up to five (60) pounds. Work Safely.Knowledge Skills and Abilities:Knowledge of:
Effective organizational and verbal skills to understand students’ needs and to provide information and make appropriate referrals.Knowledge of and skill in using an SIS, recruitment and retention software systems.Understanding of the admissions process, including application review, student communication, and enrollment procedures.Skill in:
Strong verbal and written communication abilities to interact effectively with students, staff, and other stakeholders.Delivering quality service under high-demand conditions and determining priority based on student enrollment.Excellent organizational abilities to manage multiple tasks, prioritize responsibilities, and maintain accurate records.Proficiency in managing and tracking application materials and student records efficiently.Ability to:
Convey complex information clearly and provide guidance in a supportive manner.Collaborate with others; participate in team meetings; serve on college committees or councils.Provide exceptional service to students, addressing their needs and concerns with professionalism and empathy.Handle high-volume periods and adjust to shifting demands effectively.Quickly learn and adapt to new technologies and software tools used in admissions and records management.Organize and prioritize workload; multi-task; pay attention to detail; use logical reasoning.Work flexible hours including evenings and occasional weekends.Learn College programs, policies, and information sources; recall and communicate numerous changing College procedures and policies.Learn Federal, State, and institutional rules, policies, and procedures as they relate to specific areas of assignment.Keep accurate records and maintain confidentiality.Provide support to employees working to meet accreditation standards through evaluation and assessment of student outcomes.
#J-18808-Ljbffr