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Lane Community College

Records specialist

Lane Community College, Eugene, Oregon, United States, 97403


Full job description

Posting Details

AA/EEO Statement

AA/EEO Statement:

Lane Community College is an Affirmative Action / Equal Opportunity / Veteran / Disabled Employer embracing equity, inclusion and accessibility. We encourage a safe and hospitable environment for historically marginalized populations including women, BIPOC, Latinx, LGBTQ+ individuals, veterans, and candidates and employees living with disabilities.

Veterans Statement

Lane actively recruits veterans and those with disabilities for all positions. For accommodations and questions call 541-463-5586.

Veterans, please fax, e-mail, mail or deliver your documentation (DD214/DD215/letter of disability) to Human Resources, Jill Denault, deneaultj@lanecc.edu, 541-463-3970

Lane Community College ensures that all documentation submitted to HR will remain confidential.

Position Information:

Posting Number:

240145

Job Title:Admissions and Records Specialist

Location:Main Campus

Classification:Assessment Testing Specialist 2

Position Type:Classified

Anticipated Start Date:October 15, 2024 or Upon Hire

Salary/Wage:Hourly

Salary/Wage Range:$21.47 - $31.49 Hourly (Classified Salary Level 10)

Salary/Compensation Statement:

Hourly wage reflects an approximate annual salary of $44,658 – $65,492

New employees may not be placed on the salary schedule higher than any current employee in this classification with the same or greater number of years’ relevant experience and education.

Lane’s robust

Benefits

package includes a generous contribution toward medical, dental and vision insurance, basic term life insurance, long term disability, vacation leave, personal time and paid sick leave.

Lane Community College is considered a qualifying public employer for the purposes of the

Public Service Loan Forgiveness Program .

Working Schedule:Full-time; Variable work hours based upon department needs; Mornings, evenings, weekends, and/or travel may be required. Typical schedule, 8 a.m. to 5 p.m.

FLSA:Non-Exempt

Position Status:Permanent

Full/Part:Full-Time

Annual Schedule:260 Day (12 Month)

Quicklink for Posting:https://jobs.lanecc.edu/postings/12799

POSTING TEXT

Posting Date:08/29/2024

Closing Date:10/08/2025

Required QUALIFICATIONS

Required Education:Two years of post-secondary education resulting in an Associate degree.

Required Experience:One (1) year of experience in a general office environment, which includes considerable public contact and customer service, is required.

Conditions of Employment:

Successful applicants are required to complete a criminal background check. Infractions do not necessarily disqualify a candidate, and will be evaluated on a case-by-case basis.

Must work and reside in the state of Oregon at the time their work is being performed.

Preferred QUALIFICATIONS

Preferred Education:A bachelor’s degree.

Preferred Experience:Experience in a community college setting.

Position Purpose:The Admissions and Records Coordinator is responsible for processing daily intake of admissions applications, assisting students through the enrollment process, and providing support related to student records and general registrar functions.

Essential Functions:

Communicate effectively with students, staff, and other stakeholders to facilitate a positive experience.

Contact prospective students to guide them through the steps required to complete their enrollment.

Coordinate the enrollment and onboarding for students in Applied Baccalaureate programs.

Perform daily admissions push and assess all applications for duplication, errors or incorrect information.

Address and resolve any issues or concerns students may have regarding their application or enrollment process.

Monitor admissions processes for fraudulent activity.

Work closely with admissions, academic, and administrative staff to support student enrollment and records management.

Troubleshoot challenges for students with SIS (Banner) and/or college policies and procedures; interpret and explain college information.

Support registrar functions including registration, transcript requests, and record management.

Ensure and maintain confidentiality as guided by the Family Education Rights and Privacy Act (FERPA) and college policies.

Document process changes and updates to ensure consistency and clarity.

Problem solve and manage sensitive information with appropriate awareness of FERPA standards; maintain confidentiality and sensitivity to the privacy needs of students.

Other duties as assigned.

Supervision Statement:Reports to and works under the general supervision of the Associate Vice President, Enrollment Management and Services/Registrar.

Physical Demands/Working Environment:This position works indoors and is exposed to usual office working conditions.

Knowledge Skills and Abilities:

Knowledge of:

Effective organizational and verbal skills to understand students’ needs.

Knowledge of and skill in using an SIS, recruitment and retention software systems.

Understanding of the admissions process, including application review, student communication, and enrollment procedures.

Skill in:

Strong verbal and written communication abilities.

Delivering quality service under high-demand conditions.

Excellent organizational abilities.

Proficiency in managing and tracking application materials.

Ability to:

Convey complex information clearly.

Collaborate with others; participate in team meetings.

Provide exceptional service to students.

Handle high-volume periods effectively.

Quickly learn and adapt to new technologies.

Organize and prioritize workload; multi-task; pay attention to detail.

Keep accurate records and maintain confidentiality.

Applicant Instructions:Applicant Instructions

Incomplete applications will not be considered.

Resume / Curriculum Vitae (CV) may not take the place of any section in the application.

Required DocumentsTo be considered a candidate for this position, all of the following must be included in the application package:

Application – Complete and submit online via the applicant portal.

Resume – Comprehensive of experience, education, and accomplishments.

Cover Letter – Clearly detailing how you meet the qualifications for the position.

Transcripts – See instructions below.

Additional Documents and Letters of reference are not accepted.Questions?

For assistance with the online application call Human Resources at 541-463-5586

For position questions contact Jill Deneault, deneaultj@lanecc.edu

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