Allied Universal
Security Operations Field Supervisor
Allied Universal, Dover, Delaware, United States, 19904
Security Operations Field Supervisor
Job Locations:
US-DE-DoverRequisition ID:
2024-1272659Category:
ManagementBusiness Unit:
AUSOverview
Allied Universal, North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positions!Job Description
Allied Universal is currently hiring a Field Supervisor (FS) to support operations for remotely managed accounts by performing on-site supervision of Security Professionals (SPs) and ensuring site coverage at all times. FSs work closely with Operations Managers on a day-to-day basis to supervise remote service delivery.Must have reliable transportation to travel throughout the State of Delaware on a daily basisRESPONSIBILITIES:Perform day / night site visits to inspect & supervise SPs in fieldAddress escalation of "after hours" & "cold start" calls to ensure sufficient coverage at customer sitesWork with Operations Managers to coach, counsel, discipline, train, and manage relationships with SPsResponsible for visiting assigned post locations on a regular basis to monitor performance, address daily operations issues, communicate policy changes or company information, adjust staffing schedules as needed, and make post inspections to ensure professional image and quality standards are being maintainedResponsible for conducting on-the-job training, in coordination with Post Commander, of new employees assigned to postRespond to call-offs that occur during the FS's shiftIdentify any personnel problems occurring at posts and forward issues to Operations Manager and/or Corporate HR DirectorMay be responsible for administering counseling or disciplinary actions as directed by Branch/Corporate HR managementDistribute information to posts as directed by Branch or Corporate officeRespond to client or site emergencies as they ariseIn the event of an abandoned or open post, Field Supervisor is responsible for identifying available qualified personnel to fill the postField Supervisor is responsible for maintaining all current BSIS licenses and ensuring a working knowledge of all posts within his or her regional area of responsibilitiesQUALIFICATIONS:Minimum high school diploma or equivalent requiredMinimum three (3) - five (5) years of professional-level experience required and prior experience in the security industryDriving Positions:
must possess a valid Driver's License with at least one year of driving experience, a clean driving record, and the ability to safely operate a vehicle required.Energetic and focused personality with a demonstrated ability to take initiativeThis position requires excellent attendance and punctualityLicensing requirements are subject to state and/or local laws and regulationsAbility to write effective and concise reports in neat, legible handwriting is requiredProfessional, articulate and able to use good independent judgment and discretionOutstanding verbal and written communication skills requiredAbility to successfully interact at all levels of the organization required.PREFERRED QUALIFICATIONS:College education or business classesLaw enforcement and/or military experienceExperience in scheduling, operations or other functions of security industryWorking knowledge of Microsoft Office softwareBENEFITS:Medical, dental, vision, basic life, AD&D, and disability insuranceEnrollment in our company's 401 (k) or Supplemental Income PlanEight paid holidays annually, five sick days, and four personal daysVacation time offered at an accrual rate of 3.08 hours biweekly#LI-BF2Closing
Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.comIf you have any questions regarding Equal Employment Opportunity, please contact our local Human Resources department.
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Job Locations:
US-DE-DoverRequisition ID:
2024-1272659Category:
ManagementBusiness Unit:
AUSOverview
Allied Universal, North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positions!Job Description
Allied Universal is currently hiring a Field Supervisor (FS) to support operations for remotely managed accounts by performing on-site supervision of Security Professionals (SPs) and ensuring site coverage at all times. FSs work closely with Operations Managers on a day-to-day basis to supervise remote service delivery.Must have reliable transportation to travel throughout the State of Delaware on a daily basisRESPONSIBILITIES:Perform day / night site visits to inspect & supervise SPs in fieldAddress escalation of "after hours" & "cold start" calls to ensure sufficient coverage at customer sitesWork with Operations Managers to coach, counsel, discipline, train, and manage relationships with SPsResponsible for visiting assigned post locations on a regular basis to monitor performance, address daily operations issues, communicate policy changes or company information, adjust staffing schedules as needed, and make post inspections to ensure professional image and quality standards are being maintainedResponsible for conducting on-the-job training, in coordination with Post Commander, of new employees assigned to postRespond to call-offs that occur during the FS's shiftIdentify any personnel problems occurring at posts and forward issues to Operations Manager and/or Corporate HR DirectorMay be responsible for administering counseling or disciplinary actions as directed by Branch/Corporate HR managementDistribute information to posts as directed by Branch or Corporate officeRespond to client or site emergencies as they ariseIn the event of an abandoned or open post, Field Supervisor is responsible for identifying available qualified personnel to fill the postField Supervisor is responsible for maintaining all current BSIS licenses and ensuring a working knowledge of all posts within his or her regional area of responsibilitiesQUALIFICATIONS:Minimum high school diploma or equivalent requiredMinimum three (3) - five (5) years of professional-level experience required and prior experience in the security industryDriving Positions:
must possess a valid Driver's License with at least one year of driving experience, a clean driving record, and the ability to safely operate a vehicle required.Energetic and focused personality with a demonstrated ability to take initiativeThis position requires excellent attendance and punctualityLicensing requirements are subject to state and/or local laws and regulationsAbility to write effective and concise reports in neat, legible handwriting is requiredProfessional, articulate and able to use good independent judgment and discretionOutstanding verbal and written communication skills requiredAbility to successfully interact at all levels of the organization required.PREFERRED QUALIFICATIONS:College education or business classesLaw enforcement and/or military experienceExperience in scheduling, operations or other functions of security industryWorking knowledge of Microsoft Office softwareBENEFITS:Medical, dental, vision, basic life, AD&D, and disability insuranceEnrollment in our company's 401 (k) or Supplemental Income PlanEight paid holidays annually, five sick days, and four personal daysVacation time offered at an accrual rate of 3.08 hours biweekly#LI-BF2Closing
Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.comIf you have any questions regarding Equal Employment Opportunity, please contact our local Human Resources department.
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