Allied Universal
Security Operations Field Supervisor - Experience Required
Allied Universal, Hagerstown, Maryland, us, 21749
OverviewAllied Universal, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positions!
Job DescriptionAllied Universal is currently hiring a Field Supervisor (FS) to support operations for remotely managed accounts by performing on-site supervision of Security Professionals (SPs) and ensuring site coverage at all times. FSs work closely with Operations Managers on a day-to-day basis to supervise remote service delivery.
Pay Rate: $20.60 / hour
Must be 21 years of age or older
Must have valid driver's license with at least one of clean driving history
Great Entry Level Position that can lead to promotional opportunities in our management ranks. We are always looking to promote from within.
RESPONSIBILITIES:
Perform day / night site visits to inspect & supervise SPs in field
Address escalation of "after hours" & "cold start" calls to ensure sufficient coverage at customer sites
Work with Operations Managers to coach, counsel, discipline, train, and manage relationships with SPs
Responsible for visiting assigned post locations on a regular basis (specific schedule varies) to monitor performance, address daily operations issues, communicate policy changes or company information, adjust staffing schedules as needed, and make post inspections to ensure professional image and quality standards are maintained
Post inspections also include checking that Post Order manual and all other post and training information is being properly maintained and updated, and that the Post is being properly maintained, cleaned and organized
Responsible for conducting on-the-job training, in coordination with Post Commander, of new employees assigned to post, or when changes to post orders are made
Respond to call-offs that occur during the FS’s shift, which may include identifying other individuals to fill-in and/or standing post until such replacements arrive
Identify any personnel problems occurring at posts and forward any such issues to Operations Manager and/or Corporate HR Director
May be responsible for administering counseling or disciplinary actions that have been initiated by Branch Manager and/or Corporate HR Director
Distribute information to posts as directed by Branch or Corporate office
Respond to client or site emergencies as they arise
In the event of an abandoned or open post, Field Supervisor is responsible for identifying available qualified personnel to fill the post as quickly as possible
Field Supervisor is responsible for maintaining all current BSIS licenses and ensuring a working knowledge of all posts within his or her regional area of responsibility
QUALIFICATIONS:
Minimum high school diploma or equivalent required
Minimum three (3) – five (5) years of professional-level experience required
Driving Positions : must possess a valid Driver’s License with at least one year of driving experience, a clean driving record, and the ability to safely operate a vehicle required.
Energetic and focused personality with a demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines
This position requires excellent attendance and punctuality. Incumbents must commit to being on time and ensure all directions and instructions from the branch office are followed consistently and thoroughly.
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
Ability to write effective and concise reports in neat, legible handwriting is required
Professional, articulate and able to use good independent judgment and discretion
Outstanding verbal and written communication skills required
Ability to successfully interact at all levels of the organization, including with clients, while functioning as a team player required.
PREFERRED QUALIFICATIONS:
College education or business classes desirable
Prior experience in the security industry, law enforcement and/or military highly desired
Experience in scheduling, operations or other functions of security industry
Working knowledge of Microsoft Office software
BENEFITS:
Medical, dental, vision, basic life, AD&D, and disability insurance
Enrollment in our company’s 401 (k) or Supplemental Income Plan, subject to eligibility requirements
Eight paid holidays annually, five sick days, and four personal days
Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law
ClosingAllied Universal is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law.
If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department.
Requisition ID2024-1259439
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Job DescriptionAllied Universal is currently hiring a Field Supervisor (FS) to support operations for remotely managed accounts by performing on-site supervision of Security Professionals (SPs) and ensuring site coverage at all times. FSs work closely with Operations Managers on a day-to-day basis to supervise remote service delivery.
Pay Rate: $20.60 / hour
Must be 21 years of age or older
Must have valid driver's license with at least one of clean driving history
Great Entry Level Position that can lead to promotional opportunities in our management ranks. We are always looking to promote from within.
RESPONSIBILITIES:
Perform day / night site visits to inspect & supervise SPs in field
Address escalation of "after hours" & "cold start" calls to ensure sufficient coverage at customer sites
Work with Operations Managers to coach, counsel, discipline, train, and manage relationships with SPs
Responsible for visiting assigned post locations on a regular basis (specific schedule varies) to monitor performance, address daily operations issues, communicate policy changes or company information, adjust staffing schedules as needed, and make post inspections to ensure professional image and quality standards are maintained
Post inspections also include checking that Post Order manual and all other post and training information is being properly maintained and updated, and that the Post is being properly maintained, cleaned and organized
Responsible for conducting on-the-job training, in coordination with Post Commander, of new employees assigned to post, or when changes to post orders are made
Respond to call-offs that occur during the FS’s shift, which may include identifying other individuals to fill-in and/or standing post until such replacements arrive
Identify any personnel problems occurring at posts and forward any such issues to Operations Manager and/or Corporate HR Director
May be responsible for administering counseling or disciplinary actions that have been initiated by Branch Manager and/or Corporate HR Director
Distribute information to posts as directed by Branch or Corporate office
Respond to client or site emergencies as they arise
In the event of an abandoned or open post, Field Supervisor is responsible for identifying available qualified personnel to fill the post as quickly as possible
Field Supervisor is responsible for maintaining all current BSIS licenses and ensuring a working knowledge of all posts within his or her regional area of responsibility
QUALIFICATIONS:
Minimum high school diploma or equivalent required
Minimum three (3) – five (5) years of professional-level experience required
Driving Positions : must possess a valid Driver’s License with at least one year of driving experience, a clean driving record, and the ability to safely operate a vehicle required.
Energetic and focused personality with a demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines
This position requires excellent attendance and punctuality. Incumbents must commit to being on time and ensure all directions and instructions from the branch office are followed consistently and thoroughly.
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
Ability to write effective and concise reports in neat, legible handwriting is required
Professional, articulate and able to use good independent judgment and discretion
Outstanding verbal and written communication skills required
Ability to successfully interact at all levels of the organization, including with clients, while functioning as a team player required.
PREFERRED QUALIFICATIONS:
College education or business classes desirable
Prior experience in the security industry, law enforcement and/or military highly desired
Experience in scheduling, operations or other functions of security industry
Working knowledge of Microsoft Office software
BENEFITS:
Medical, dental, vision, basic life, AD&D, and disability insurance
Enrollment in our company’s 401 (k) or Supplemental Income Plan, subject to eligibility requirements
Eight paid holidays annually, five sick days, and four personal days
Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law
ClosingAllied Universal is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law.
If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department.
Requisition ID2024-1259439
#J-18808-Ljbffr