Flight Centre Travel Group
Technical Business Analyst (Travel) - Montvale, NJ
Flight Centre Travel Group, Montvale, New Jersey, us, 07645
Technical Business AnalystFlight Centre Travel Group (FCTG) is one of the world's largest travel retailers and corporate travel managers. The company, which is headquartered in Brisbane, Australia, has company-owned leisure and corporate travel business in 23 countries, spanning Australia, New Zealand, the Americas, Europe, the United Kingdom, South Africa, the United Arab Emirates, and Asia. FCTG also operates a global corporate travel management network, which extends to more than 90 countries through company-owned businesses and independent licensees. Our purpose is to "open up the world for those who want to see." Every day, we give people all around the world the opportunity to experience something really amazing - travel!About The OpportunityThe Technical Business Analyst (BA) will be responsible for the business and technical analysis of technical products and processes across the Corporate Traveler, FCM, and Leisure brands. This role will require analysis of complex integrated platforms and their associated technical and business processes throughout the booking-to-invoice lifecycle. The Technical Business Analyst will work closely with multiple teams, resources, and stakeholders to coordinate business requirements into technical requirements with accurate acceptance criteria for assignment to development teams.Key ResponsibilitiesAssess and articulate goals and benefits of impacts.Conduct business and systems gap analysis and build and articulate workflows.Coordinate and ensure successful completion of all aspects of assigned project work.Exercise independent judgment and take the lead role on mid-level projects with minimal direction from Supervisor.Facilitate meetings, demonstrate brainstorming/consensus-building skills, and interact with executive-level project sponsors.Translate a problem statement into clear and concise User Stories and/or BRDs.Document business requirements into technical requirements and keep all documentation up to date.Work effectively with Technical and Non-Technical team members across Corporate Technology.Understand each area's processes and analyze how each area might be affected by a specific project or technical implementation.Demonstrate understanding of AgentPort on a profile level and its interaction with Sabre.Possess above-average understanding of Sabre in terms of creating bookings, shopping, faring, reading PNR, and queue history.Have a general understanding of all Corporate Technology systems and their interactions.Determine and document system, business, or development dependencies within any given project.Experience & QualificationsPlan, organize, and structure work both independently and with a team.Possess strong analytical and evaluative skills.Exhibit good written and oral communication skills.Ability to multitask.Have good interpersonal and consultative skills.Excellent attention to detail providing a high level of accuracy.Strong MS Excel and Visio skills.Technical skills such as Postman experience, API testing, Azure monitoring, and troubleshooting are a plus, but not mandatory.Work Perks! - What's in it for you:FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder.Have fun:
At the heart of everything we do at Flight Centre is a desire to have fun.Reward & Recognition:
Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering.Use your smarts:
Our people use their quick thinking, expertise, and tenacity to always figure things out.Love for travel:
We were founded by people who wanted to travel and want others to do the same.Personal connections:
We are a big business founded on personal relationships.Diversity, Equity & Inclusion:
We are committed to fair practices and inclusive recruitment protocols.A career, not a job:
We offer genuine opportunities for people to grow and evolve.Giving Back:
Proud Corporate Social Responsibility program supporting nominated charities through volunteering and fundraising.Benefits Include:Paid Time Off *Up to 15 Vacation Days accrued per year, increasing by tenure after 2 years.5 Sick Days accrued per year.3 Personal Days.1 Diversity Day.1 Volunteer Day.8 Recognized Holidays.Travel perks/discounts.Health & Wellness Programs and Employee Financial Wellness Services.Insurance including hospital indemnity, AD&D, critical illness, and disability.Flexible Spending Accounts.Employee Assistance Program.401k program with partial match.Tuition Reimbursement Program.Global career opportunities in a network of brands and businesses.*Vacation, Personal, and Sick time accrual rates will vary based on full-time or part-time employee status.If this sounds like the opportunity you have been waiting for, then APPLY NOW.For this position, we anticipate offering an annual salary of
$75,000.
Base salary is dependent on relevant factors, including experience, geographic location, and job requirements.EXTERNAL POSTINGS ONLY:
We thank all candidates for their interest; however, only those selected to continue in the process will be contacted.INTERNAL ONLY:
Before applying to any internal position, you must have been with the company or your current role for a minimum of 6 - 12 months and notify your leader prior to applying.Flight Centre Travel Group USA's promise is to provide an environment with equality of respect, dignity, and opportunity for all our employees. We value an inclusive and supportive workplace which truly reflects the diversity of our society.We are an affirmative action and equal opportunity employer committed to providing a barrier-free pathway throughout our recruitment process. We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible.
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At the heart of everything we do at Flight Centre is a desire to have fun.Reward & Recognition:
Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering.Use your smarts:
Our people use their quick thinking, expertise, and tenacity to always figure things out.Love for travel:
We were founded by people who wanted to travel and want others to do the same.Personal connections:
We are a big business founded on personal relationships.Diversity, Equity & Inclusion:
We are committed to fair practices and inclusive recruitment protocols.A career, not a job:
We offer genuine opportunities for people to grow and evolve.Giving Back:
Proud Corporate Social Responsibility program supporting nominated charities through volunteering and fundraising.Benefits Include:Paid Time Off *Up to 15 Vacation Days accrued per year, increasing by tenure after 2 years.5 Sick Days accrued per year.3 Personal Days.1 Diversity Day.1 Volunteer Day.8 Recognized Holidays.Travel perks/discounts.Health & Wellness Programs and Employee Financial Wellness Services.Insurance including hospital indemnity, AD&D, critical illness, and disability.Flexible Spending Accounts.Employee Assistance Program.401k program with partial match.Tuition Reimbursement Program.Global career opportunities in a network of brands and businesses.*Vacation, Personal, and Sick time accrual rates will vary based on full-time or part-time employee status.If this sounds like the opportunity you have been waiting for, then APPLY NOW.For this position, we anticipate offering an annual salary of
$75,000.
Base salary is dependent on relevant factors, including experience, geographic location, and job requirements.EXTERNAL POSTINGS ONLY:
We thank all candidates for their interest; however, only those selected to continue in the process will be contacted.INTERNAL ONLY:
Before applying to any internal position, you must have been with the company or your current role for a minimum of 6 - 12 months and notify your leader prior to applying.Flight Centre Travel Group USA's promise is to provide an environment with equality of respect, dignity, and opportunity for all our employees. We value an inclusive and supportive workplace which truly reflects the diversity of our society.We are an affirmative action and equal opportunity employer committed to providing a barrier-free pathway throughout our recruitment process. We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible.
#J-18808-Ljbffr