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New England Design & Construction

Shift Leader

New England Design & Construction, Frisco, Texas, United States, 75034


Job Responsibilities:

Lead the team, ensuring food is made accurately and delivered to customers in a timely manner.Oversee shifts and delegate tasks effectively.Exhibit exemplary knowledge of the job and provide excellent customer service.Address customer complaints politely to ensure satisfaction.Accept deliveries, verifying completeness and accuracy, and manage refunds if necessary.Communicate with managers/owners regarding inventory status and order fulfillment.Manage daily petty cash and restock the register as needed.Evaluate employee performance and communicate strengths and weaknesses to management.Organize break schedules, ensuring timely arrivals and appropriate break lengths for employees.Participate in management meetings.Propose ideas for efficiency improvements and new recipes to management.Assist in interviews, evaluations, and training of new employees.Memorize training material and explain health benefits of ingredients to customers.Maintain cleanliness in the front lobby and outside areas, checking regularly.Provide excellent customer service, including accurate wait times.Assist customers with orders, including phone orders.Possess thorough knowledge of food and recipes and adhere to proper preparation procedures.Ensure continuous cleaning of the kitchen and lobby.Organize deliveries and maintain cleanliness.Wash dishes and manage dish storage.Collaborate with staff to ensure timely and accurate order fulfillment.Deliver food to customers.Communicate schedule needs to managers promptly.Arrive on time and adhere to break schedules.Complete all opening and closing duties as required.Perform additional tasks as requested by management.Follow sanitation guidelines and safety procedures.Implement cost-cutting measures where possible.Work collaboratively as a team.Communicate effectively with coworkers and managers.Requirements:

Must become food certified.Ability to operate basic computer systems and POS; handle cash and credit card transactions.Adhere to health, sanitary, and safety requirements.Must be able to stand for extended periods, lift heavy boxes, and work with urgency.Maintain a clean and appropriate personal appearance.Exhibit a positive attitude and willingness to collaborate with others.Demonstrate leadership abilities.Compensation:

$11.50 - $12.50 per hourI acknowledge that I am applying for employment with an independently owned and operated Vitality Bowls franchisee, a separate company and employer from Vitality Bowls and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, and Vitality Bowls does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Vitality Bowls franchisee.About Vitality Bowls - Frisco

Vitality Bowls specializes in making delicious açaí bowls, a thick blend of the açaí berry topped with organic granola and a selection of superfood ingredients. Additional antioxidant-rich menu items include smoothies, juices, salads, and more. No ingredient fillers such as ice, frozen yogurt, or artificial preservatives are used, giving the purest taste possible to each item.Standards and Expectations:

Be Friendly and Fast:

Make a great first impression: smile and greet each guest.Show a sense of urgency to minimize wait times.Get to know your guests and make them regulars.Make a memorable connection and send each guest off with a smile.Know Your Stuff:

Become knowledgeable about the Vitality Bowls menu and preparation methods.Being “fitness and nutritionally minded” will help you understand your customers.Develop a good understanding of each ingredient’s nutritional values.Deliver a perfect meal item every time.The “One Team” Theme:

Work together as ONE team to deliver great meals and outstanding service.Be courteous to fellow team members and make Vitality Bowls a fun and uplifting place to work.Seek opportunities to exceed expectations.Embrace the ACT principle – be Accountable, practice good Communication, and be Trustworthy.Show Pride in Your Work:

Be on time for all scheduled shifts and have reliable transportation.Keep the store clean, organized, and consistent in appearance.Operate the cash register and handle all cash transactions with care.Strive for excellence in everything you do.Apply with Indeed (if you already have a resume on Indeed) or apply here.* required fields

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