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100 TIH Insurance Holdings, LLC

Technical Business Analyst

100 TIH Insurance Holdings, LLC, Charlotte, North Carolina, United States, 28245


Technical Business Analyst

Location:

Charlotte, NCTime Type:

Full timePosted On:

Posted 3 Days AgoJob Requisition ID:

R0092701The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one.If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).Regular or Temporary:

RegularLanguage Fluency:

English (Required)Work Shift:

1st Shift (United States of America)Please review the following job description:Provide process, design and analysis support for developing solutions for interfacing business applications. Manage or participate in requirements elicitation process for small and medium work efforts. Provide project management for smaller projects and business enhancements.ESSENTIAL DUTIES AND RESPONSIBILITIES

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.Participate with peer groups in Tech and other lines of businesses (LOBs) to identify, document and communicate business needs and provide technology solutions.Work closely with business stakeholders to understand business processes and strategies. Ensure all stakeholders are involved in requirements gathering activities.Establish project and work requests requirements using document, business process and workflow analysis.Plan, elicit, capture, analyze and validate business, functional and/or technical requirements.Participate in or facilitate requirements elicitation sessions and walkthroughs.Perform current state analysis of existing business systems, applications and functions.Prepare user interface diagrams, business process and workflow diagrams in support of small work requests (enhancements) or large scale project implementations.Develop and maintain effective working relationships with business process owners and other stakeholders to develop acceptance criteria and a plan to facilitate user acceptance testing of a solution that meets the business requirements.Attend project status meetings and provide regular updates to the project teams through regular presentations, status reports and meeting minutes.Develop understanding of core systems, applications and technical platforms.Observe strict adherence to all Technology and Truist Insurance Holdings policies and standards (e.g. Systems Development Life Cycle (SDLC), Change Management, etc).QUALIFICATIONS

Required Qualifications:

Associate’s degree in Information Technology-related field, or equivalent education and related trainingTwo years of information technology experience with significant experience in software developmentTwo years of experience as a business analyst or related role/experience, with experience in one or more of the following areas: Project Management, Business Process Management Relationship Management, Business Operations, or Quality ManagementAbility to work independently or as a member of a teamExperience with traditional Waterfall SDLC and/or Agile/Lean methodologies work requests/project requirementsStrong presentation, verbal and written skillsAbility to manage multiple concurrent projects, activities and tasks under time constraintsAbility to effectively interface with staff at all levelsExceptional communication, teamwork and influencing skills that foster a collaborative and continuous-improvement environmentStrong ability to resolve conflicts, excellent facilitation and organizational skillsStrong critical and analytical thinking and problem-solving skillsDemonstrated proficiency in basic computer applications, such as Microsoft Office software productsKnowledgeable of core business functions, processes and workflows associated with assigned business areas and projects.Preferred Qualifications:

Strong preference for someone with experience in the Property and Casualty Insurance industryProject Management skills are a plus, minimally experience tracking and keeping projects movingExperience with API integrationExperience working on multiple projects at the same timeAn understanding of current trends in technologyAbility to read, analyze and interpret technical dataProficient in the use of Microsoft VisioOTHER JOB REQUIREMENTS / WORKING CONDITIONS

Sitting:

Constantly (More than 50% of the time)Standing:

Occasionally (Less than 25% of the time)Walking:

Occasionally (Less than 25% of the time)Visual / Audio / Speaking:

Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.Manual Dexterity / Keyboarding:

Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.Availability:

Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.General Description of Available Benefits for Eligible Employees of TIH Insurance:

All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of TIH Insurance offering the position. TIH offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on TIH's generous benefit plans, please visit our site.TIH supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Crump Life Insurance is a Drug Free Workplace.EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify

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