Morrison Living
Director of Dining Services
Morrison Living, Ypsilanti, Michigan, United States, 48197
Position Title: Director of Dining Services
Salary: 65,000
Other Forms of Compensation:
Bonus + Benefits
Driven by our passion in the pursuit of hospitality and culinary excellence, Morrison Living has built community through dining experiences for over a century. Embedded in our culture, we deliver exceptional service and aim to be the best part of someone’s day. The commitment of our team members to these core principles makes us an industry leader and an employer of choice for hospitality professionals.
Everything we do means more when it’s served with care. The exceptional care and culinary artistry of our team members is nurtured by training, developing, and recognizing our greatest asset – our people. This approach makes the Morrison Living difference. Join us and discover how we build community one meal at a time.
Job Summary:The Director of Dining Services is the strategic business leader of the community’s food and beverage/culinary operation ensuring resident and client satisfaction by providing a consistently high-quality product and best-in-class hospitality, while also meeting financial goals and driving a positive work environment. You will oversee the development and implementation of departmental strategies and ensures implementation of the Compass Community Living’s service strategy as well as be the face of the company.
Key Responsibilities:
Develop and implement overall operating strategy that is aligned with the Compass Community Living and client business strategy.
Must have an entrepreneurial approach and take full ownership of driving desired outcomes.
Ability to quickly evaluate personnel, operations, and culinary situations and make appropriate recommendations.
Maintain a professional and positive demeanor with a high level of resilience during stressful periods.
Perform daily walk-through to ensure full compliance with Department of Health regulations and Compass Group standards.
Directs and conducts safety, sanitation, and maintenance programs.
Ensures that regular, ongoing communication occurs in all areas of food and beverage.
Advise and update the executives, supervisors, co-workers, and subordinates on relevant information in a timely manner.
Business and Financial Competence:
Understanding market dynamics and important aspects of Compass Community Living’s business.
Capability to recognize and understand P&L drivers.
Develops overall budget and operates the account in accordance with the approved budget.
Coaches and supports team to optimally manage wages, food & beverage cost, and controllable expenses.
Reviews financial reports and statements to determine how the account is performing against budget.
Works with team to resolve areas of concern and develops strategies to improve financial performance.
Ensuring Exceptional Customer Service:
Understand the client’s business model to prioritize what is most important to their residents.
Be visible within the community to build and maintain excellent relationships.
Review resident satisfaction results and other data to identify areas of improvement.
Improves service by communicating and assisting individuals to understand resident needs.
Stays aware of market trends and introduces new food and beverage products.
Empowers employees to provide excellent service that exceeds resident and client satisfaction.
Team Building & Management:
Regularly lead team member meetings.
Create a positive work environment by serving as a role model.
Establishes goals including performance goals, budget goals, team goals, etc.
Solicits employee feedback and reviews employee satisfaction results.
Identifies the developmental needs of others, coach, and mentor team members.
Ability to find, train, and retain talent starting with behavioral based interviewing.
Ensures employees are treated fairly and equitably.
Empathetic leader while still being able to hold self and team members accountable.
Preferred Qualifications:
B.S. Degree in Food Services Technology/Management or related field; or A.A. Degree plus four years of directly related experience preferred.
Five to seven years of direct foodservice operational management experience.
Strong knowledge of food and catering trends.
Previous P&L accountability or contract-managed service experience is desirable.
Strong supervisory, leadership, management, and coaching skills.
Strong communication skills, both written and verbal.
Excellent financial, budgetary, accounting, and computational skills.
Proficient computer skills to include Microsoft Office programs, e-mail, and the Internet.
ServSafe Certified.
Apply to Morrison Living today!
Morrison Living is a member of Compass Group USA
Click here to Learn More about the Compass Story
Associates at Morrison Living are offered many fantastic benefits.
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Flexible Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Compass Group is an equal opportunity employer.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.
Applications are accepted on an ongoing basis.
Morrison Living maintains a drug-free workplace.
Req ID:
1358249
Morrison Living
JON DAVIS
#J-18808-Ljbffr
Salary: 65,000
Other Forms of Compensation:
Bonus + Benefits
Driven by our passion in the pursuit of hospitality and culinary excellence, Morrison Living has built community through dining experiences for over a century. Embedded in our culture, we deliver exceptional service and aim to be the best part of someone’s day. The commitment of our team members to these core principles makes us an industry leader and an employer of choice for hospitality professionals.
Everything we do means more when it’s served with care. The exceptional care and culinary artistry of our team members is nurtured by training, developing, and recognizing our greatest asset – our people. This approach makes the Morrison Living difference. Join us and discover how we build community one meal at a time.
Job Summary:The Director of Dining Services is the strategic business leader of the community’s food and beverage/culinary operation ensuring resident and client satisfaction by providing a consistently high-quality product and best-in-class hospitality, while also meeting financial goals and driving a positive work environment. You will oversee the development and implementation of departmental strategies and ensures implementation of the Compass Community Living’s service strategy as well as be the face of the company.
Key Responsibilities:
Develop and implement overall operating strategy that is aligned with the Compass Community Living and client business strategy.
Must have an entrepreneurial approach and take full ownership of driving desired outcomes.
Ability to quickly evaluate personnel, operations, and culinary situations and make appropriate recommendations.
Maintain a professional and positive demeanor with a high level of resilience during stressful periods.
Perform daily walk-through to ensure full compliance with Department of Health regulations and Compass Group standards.
Directs and conducts safety, sanitation, and maintenance programs.
Ensures that regular, ongoing communication occurs in all areas of food and beverage.
Advise and update the executives, supervisors, co-workers, and subordinates on relevant information in a timely manner.
Business and Financial Competence:
Understanding market dynamics and important aspects of Compass Community Living’s business.
Capability to recognize and understand P&L drivers.
Develops overall budget and operates the account in accordance with the approved budget.
Coaches and supports team to optimally manage wages, food & beverage cost, and controllable expenses.
Reviews financial reports and statements to determine how the account is performing against budget.
Works with team to resolve areas of concern and develops strategies to improve financial performance.
Ensuring Exceptional Customer Service:
Understand the client’s business model to prioritize what is most important to their residents.
Be visible within the community to build and maintain excellent relationships.
Review resident satisfaction results and other data to identify areas of improvement.
Improves service by communicating and assisting individuals to understand resident needs.
Stays aware of market trends and introduces new food and beverage products.
Empowers employees to provide excellent service that exceeds resident and client satisfaction.
Team Building & Management:
Regularly lead team member meetings.
Create a positive work environment by serving as a role model.
Establishes goals including performance goals, budget goals, team goals, etc.
Solicits employee feedback and reviews employee satisfaction results.
Identifies the developmental needs of others, coach, and mentor team members.
Ability to find, train, and retain talent starting with behavioral based interviewing.
Ensures employees are treated fairly and equitably.
Empathetic leader while still being able to hold self and team members accountable.
Preferred Qualifications:
B.S. Degree in Food Services Technology/Management or related field; or A.A. Degree plus four years of directly related experience preferred.
Five to seven years of direct foodservice operational management experience.
Strong knowledge of food and catering trends.
Previous P&L accountability or contract-managed service experience is desirable.
Strong supervisory, leadership, management, and coaching skills.
Strong communication skills, both written and verbal.
Excellent financial, budgetary, accounting, and computational skills.
Proficient computer skills to include Microsoft Office programs, e-mail, and the Internet.
ServSafe Certified.
Apply to Morrison Living today!
Morrison Living is a member of Compass Group USA
Click here to Learn More about the Compass Story
Associates at Morrison Living are offered many fantastic benefits.
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Flexible Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Compass Group is an equal opportunity employer.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.
Applications are accepted on an ongoing basis.
Morrison Living maintains a drug-free workplace.
Req ID:
1358249
Morrison Living
JON DAVIS
#J-18808-Ljbffr